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The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch has a rating of 4.2 stars from 396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention next date, match maker and executive matchmaker. It's Just Lunch ranks 8th among Dating sites.
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While I don't recommend It's Just Lunch at all, my experience with Elliot as a match maker has been wonderful! He is by far the best Match maker I have worked with at IJL and I have worked with quite a few. He has a nice calm, caring energy that is so needed in this line of work. I highly recommend Elliot.
I just had my first "It's Just Lunch" date last night but it was "just dinner". I met a delightful guy with whom I had an easy conversation in a Lincoln Center area restaurant. Any nervousness I felt about "venturing out there" again was lessoned by the professionalism of my experience with "It's Just Lunch"
The 4 star review is for Tamia only, who attempted to rectify my terrible experience, for which this review is supposed to be for. I would rate the overall service as a 1, because there is no 0.
Please do not let them tell you "you can get out after 3 dates". I am not happy with the amount of effort I have to put in to get a date/rescheduled date. There appears to be a high no show rate. I definitely wish I never purchased these services.
IJL regrets to learn you are not enjoying your experience and are working diligently with you change that for you. We look forward to your next date.
Elliot has been wonderful to work with and I would highly recommend him to a friend. He has made my experience personal and comfortable and I trust him with my feedback. He is a great person to work with and I look forward to continuing working together in the future.
Thank you for the review on your matchmaker and the process. We look forward to your next date!
My matchmaker Sarah is the best ever! I am new to It's Just Lunch and Sarah made me feel welcome from the first phone call and our first zoom meeting. I love hearing from Sarah when she follows up to see how my date went. Sarah listens and takes note of everything I share. Sarah takes time to find me the best match and arranges dates who I would be interested in. She truly is one of a kind! Thank you
We appreciate all of the positive sentiments about your matchmaker and the process, thank you for being an IJL client!
I did IJL before, like 10 years ago and it wa great. This time around has been horrible, they really have had a downfall. I have been through countless matchmakers, every one of them sucks. Their communication is horrible, if a matchmaker quits, it takes them several weeks to contact you with your next matchmaker. They had the worst time finding me matches even when I took away all the parameters. They truly suck and should be ashamed of themselves as a business.
We are sorry to hear you didn't enjoy your dating experience. We look forward to your two upcoming dates next week and your feedback on your dates. Thank you!
I would give Hazel high marks for listening to the client and helping to find the right match. I haven't made a connection yet, but all of them could have been.
We appreciate the great feedback, thank you!
Kenia is a great help in getting quality dates. She was involved and listened to my needs. Since she became my matchmaker my experience has been very enjoyable. I finally am dating the people I have wanted to. Southern California area.
Hi Chris, thank you for your feedback. We will update your records to indicate you are not open to dating clients that are separated and leading to divorce. Appreciate the feedback and we look forward to your next date.
I only wish I could prevent others from spending their money here. PLEASE read the fine print and do NOT believe the lies they will tell you in order to get you to sign up. The only thing worse than the actual service is when you try to get customer service. You will finally get to a manager who will speak down to you, lecture you and basically say " thanks for signing up, we are sorry you are not happy with the service we provided". Save your money!
The service is not a service at all. They have insufficient members to met their commitment and an open-ended contract that gives them eternity to provide the committed number of dates. In over two years I have had two actual dates, two no shows, and countless cancellations. I have spoken with management to no avail. Wish I had done my homework in advance as plenty of similar reviews exists as well as lawsuits.
It's a great concept and there is a need in the marketplace but IJL is not a viable option nor a reputable company.
My match maker Kenia has gone above and beyond in trying to set me up with a match. She listens and has put her best foot forward.
I have faith I will meet my match.
Thank you Carlos! We truly appreciate your business!
Partnering with Patricia at It's Just Lunch has been a really good experience. She is really great at listening to my feedback on dates, providing her insight on dates, and then applying both of them into the dating process. She is also really awesome at providing encouragement and suggestions for future dates.
We are so happy to hear you are enjoying your experience! We look forward to your next date!
IJL asked me to consider dating people in a city thousands of miles from where I live, after assuring me that the local pool was big enough. Felt like a "bait and switch" move. I wish that the experience wasn't taking so long (two years). No complaints about my direct contacts.
We appreciate the feedback you have shared. Thank you!
I had a great first interview with Will D. He's really all about this job and takes it seriously! I was very pleased with all his suggestions and advice. I definitely recommend this avenue!
So happy to hear you are enjoying the IJL Dating process. We appreciate your positive words!
Have met a number of nice ladies. Debra has worked hard to make good matches for me. Her job is not easy, especially for my age group of seniors. By this stage of our lives, our patterns, circle of friends and associates is typically well established. This reality makes matching more difficult. Debra has been very accommodating and spent the time needed to get to know me as a person so that she could make better choices for my introductions.
We are happy to hear you are enjoying your experience, and thank you for being an IJL client!
We are happy to hear the process is going well so far, we cater to the busy professional and taking the stress out of dating. We look forward to your next fun first date!
I was at first with another web site, to find my ideal match, but was so disappointed.
I saw people who were in no way compatible professionally with me or my qualifications. On line dating sites also left me wondering if there was any thing real with these people who were looking for their: soul mates"
Some of these encounters are best relegated to the past. With ijl, especially "the Luxe division", all experiences were somehow so relaxed. There was an element of counseling after dates, and feed back, that I got from my dating coaches, that i had so craved, but i finally had. My experience with my local rep was informative and pleasant, and lead to some awesome photos.
Although I have not been matched yet with my partner, I remain optimistic, that IJL will find me my perfect match, and get me closer to my goals of finding the right fit for my quirky, fun, yet serious and independent personality.
Thank you for the positive and comprehensive feedback, much appreciated! We truly appreciate you as an IJL client and look forward to working with you to lose your single status!
Will D, matchmaker at IJL, handled the details of where and when to meet my dates. There was a change in one candidate's availability and Will D made the effort to reschedule my date with him. When I show up for my first date I'll know for certain that each of us will have elected to be there. This is one significant advantage of working with It's Just Lunch, as opposed to going it alone. Will D set up lunch with confidence and enthusiasm and designated a place to meet. That's a place to start.
Thanks Cindy! Our goal is to take all of the stress out of dating so you can enjoy the person sitting across the table from you. We look forward to your next fun first date!
Tailored, personal, professional, it's definitely an elegant matchmaking process. It's far away from the Apps experience which could be misleading and dangerous
We love hearing this, thanks so much for your feedback!
I've had a very good experience with Kayla my matchmaker with Luxe. She has incredible customer service, a great personality, is authentic and a good listener. She has fun with me too. I'd love to just hang with her like I would with any of my friends.
As with anything some matches are better than others but the quality of the men has always been on point. My latest match is fantastic!
We are so happy to hear this feedback and can't wait to hear more about your last date!
Answer: It's Just Lunch is a scam... don't do it! It's just them charging your credit card! They work hard on getting your credit card number - once you pay customer service is OVER! There's no team of people looking for you & you can't access anyone -with out them initiating a contact. In 14 months only one 'lunch'. However, because the experience was so horrible, not even It's Just Lunch counts it as 'lunch'. I've been asking for my money to be refunded. Whatever you do, be proactive for yourself & just say "no.".
Answer: Unfortunately, now I cannot share a success story, because there was absolutely nothing that was successful about this company


We are so happy to hear you enjoyed your first date! We look forward to your next fun first date!