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From the business

The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.


itsjustlunch.com
Founded in 1991
Miramar, FL, United States
How would you rate It's Just Lunch?
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It's Just Lunch Reviews Summary

It's Just Lunch has a rating of 4.2 stars from 396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention next date, match maker and executive matchmaker. It's Just Lunch ranks 8th among Dating sites.

This company responds to reviews on average within 5 days

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Ohio
1 review
0 helpful votes
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I only recommend Elliot so far
December 4, 2022

While I don't recommend It's Just Lunch at all, my experience with Elliot as a match maker has been wonderful! He is by far the best Match maker I have worked with at IJL and I have worked with quite a few. He has a nice calm, caring energy that is so needed in this line of work. I highly recommend Elliot.

Date of experience: November 3, 2022
New York
1 review
0 helpful votes
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I just had my first "It's Just Lunch" date last night but it was "just dinner". I met a delightful guy with whom I had an easy conversation in a Lincoln Center area restaurant. Any nervousness I felt about "venturing out there" again was lessoned by the professionalism of my experience with "It's Just Lunch"

Date of experience: October 31, 2022
Julie L. — It's Just Lunch Rep
over a year old

We are so happy to hear you enjoyed your first date! We look forward to your next fun first date!

New York
1 review
1 helpful vote
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Buyers Remorse
October 27, 2022

The 4 star review is for Tamia only, who attempted to rectify my terrible experience, for which this review is supposed to be for. I would rate the overall service as a 1, because there is no 0.
Please do not let them tell you "you can get out after 3 dates". I am not happy with the amount of effort I have to put in to get a date/rescheduled date. There appears to be a high no show rate. I definitely wish I never purchased these services.

It's Just Lunch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2022
Julie L. — It's Just Lunch Rep
over a year old

IJL regrets to learn you are not enjoying your experience and are working diligently with you change that for you. We look forward to your next date.

Texas
1 review
0 helpful votes
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Elliot
October 27, 2022

Elliot has been wonderful to work with and I would highly recommend him to a friend. He has made my experience personal and comfortable and I trust him with my feedback. He is a great person to work with and I look forward to continuing working together in the future.

Date of experience: October 26, 2022
Julie L. — It's Just Lunch Rep
over a year old

Thank you for the review on your matchmaker and the process. We look forward to your next date!

California
1 review
0 helpful votes
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Best Matchmaker Ever
October 24, 2022

My matchmaker Sarah is the best ever! I am new to It's Just Lunch and Sarah made me feel welcome from the first phone call and our first zoom meeting. I love hearing from Sarah when she follows up to see how my date went. Sarah listens and takes note of everything I share. Sarah takes time to find me the best match and arranges dates who I would be interested in. She truly is one of a kind! Thank you

Date of experience: October 24, 2022
Julie L. — It's Just Lunch Rep
over a year old

We appreciate all of the positive sentiments about your matchmaker and the process, thank you for being an IJL client!

Michigan
1 review
1 helpful vote
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IJL STINKS
November 11, 2022

I did IJL before, like 10 years ago and it wa great. This time around has been horrible, they really have had a downfall. I have been through countless matchmakers, every one of them sucks. Their communication is horrible, if a matchmaker quits, it takes them several weeks to contact you with your next matchmaker. They had the worst time finding me matches even when I took away all the parameters. They truly suck and should be ashamed of themselves as a business.

It's Just Lunch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2022
Julie L. — It's Just Lunch Rep
over a year old

We are sorry to hear you didn't enjoy your dating experience. We look forward to your two upcoming dates next week and your feedback on your dates. Thank you!

Texas
1 review
0 helpful votes
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Hazel review
October 7, 2022

I would give Hazel high marks for listening to the client and helping to find the right match. I haven't made a connection yet, but all of them could have been.

Date of experience: October 7, 2022
Julie L. — It's Just Lunch Rep
over a year old

We appreciate the great feedback, thank you!

California
1 review
0 helpful votes
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Kenia
October 30, 2022

Kenia is a great help in getting quality dates. She was involved and listened to my needs. Since she became my matchmaker my experience has been very enjoyable. I finally am dating the people I have wanted to. Southern California area.

Date of experience: September 30, 2022
Julie L. — It's Just Lunch Rep
over a year old

Hi Chris, thank you for your feedback. We will update your records to indicate you are not open to dating clients that are separated and leading to divorce. Appreciate the feedback and we look forward to your next date.

Alabama
1 review
1 helpful vote
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Absolutely horrible
October 30, 2022

I only wish I could prevent others from spending their money here. PLEASE read the fine print and do NOT believe the lies they will tell you in order to get you to sign up. The only thing worse than the actual service is when you try to get customer service. You will finally get to a manager who will speak down to you, lecture you and basically say " thanks for signing up, we are sorry you are not happy with the service we provided". Save your money!

It's Just Lunch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
Florida
1 review
1 helpful vote
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The service is not a service at all. They have insufficient members to met their commitment and an open-ended contract that gives them eternity to provide the committed number of dates. In over two years I have had two actual dates, two no shows, and countless cancellations. I have spoken with management to no avail. Wish I had done my homework in advance as plenty of similar reviews exists as well as lawsuits.

It's a great concept and there is a need in the marketplace but IJL is not a viable option nor a reputable company.

It's Just Lunch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2022
Colorado
1 review
0 helpful votes
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Kenia IJL
September 15, 2022

My match maker Kenia has gone above and beyond in trying to set me up with a match. She listens and has put her best foot forward.

I have faith I will meet my match.

Date of experience: September 14, 2022
Julie L. — It's Just Lunch Rep
over a year old

Thank you Carlos! We truly appreciate your business!

Illinois
1 review
0 helpful votes
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Patricia at It's Just Lunch
September 12, 2022

Partnering with Patricia at It's Just Lunch has been a really good experience. She is really great at listening to my feedback on dates, providing her insight on dates, and then applying both of them into the dating process. She is also really awesome at providing encouragement and suggestions for future dates.

Date of experience: September 11, 2022
Julie L. — It's Just Lunch Rep
over a year old

We are so happy to hear you are enjoying your experience! We look forward to your next date!

Kansas
1 review
0 helpful votes
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IJL Experience
October 9, 2022

IJL asked me to consider dating people in a city thousands of miles from where I live, after assuring me that the local pool was big enough. Felt like a "bait and switch" move. I wish that the experience wasn't taking so long (two years). No complaints about my direct contacts.

Date of experience: September 9, 2022
Julie L. — It's Just Lunch Rep
over a year old

We appreciate the feedback you have shared. Thank you!

North Carolina
1 review
0 helpful votes
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It's just lunch experience thus far
September 2, 2022

I had a great first interview with Will D. He's really all about this job and takes it seriously! I was very pleased with all his suggestions and advice. I definitely recommend this avenue!

Date of experience: September 2, 2022
Julie L. — It's Just Lunch Rep
over a year old

So happy to hear you are enjoying the IJL Dating process. We appreciate your positive words!

Pennsylvania
1 review
1 helpful vote
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IJL Review
August 29, 2022

Have met a number of nice ladies. Debra has worked hard to make good matches for me. Her job is not easy, especially for my age group of seniors. By this stage of our lives, our patterns, circle of friends and associates is typically well established. This reality makes matching more difficult. Debra has been very accommodating and spent the time needed to get to know me as a person so that she could make better choices for my introductions.

Date of experience: August 29, 2022
Julie L. — It's Just Lunch Rep
over a year old

We are happy to hear you are enjoying your experience, and thank you for being an IJL client!

Ohio
1 review
0 helpful votes
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Great Experience!
August 25, 2022

So far, so good. It's nice to meet professional, working adults.

Date of experience: August 25, 2022
Julie L. — It's Just Lunch Rep
over a year old

We are happy to hear the process is going well so far, we cater to the busy professional and taking the stress out of dating. We look forward to your next fun first date!

California
1 review
1 helpful vote
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Dating_2022
August 25, 2022

I was at first with another web site, to find my ideal match, but was so disappointed.
I saw people who were in no way compatible professionally with me or my qualifications. On line dating sites also left me wondering if there was any thing real with these people who were looking for their: soul mates"
Some of these encounters are best relegated to the past. With ijl, especially "the Luxe division", all experiences were somehow so relaxed. There was an element of counseling after dates, and feed back, that I got from my dating coaches, that i had so craved, but i finally had. My experience with my local rep was informative and pleasant, and lead to some awesome photos.
Although I have not been matched yet with my partner, I remain optimistic, that IJL will find me my perfect match, and get me closer to my goals of finding the right fit for my quirky, fun, yet serious and independent personality.

Date of experience: August 25, 2022
Julie L. — It's Just Lunch Rep
over a year old

Thank you for the positive and comprehensive feedback, much appreciated! We truly appreciate you as an IJL client and look forward to working with you to lose your single status!

North Carolina
1 review
0 helpful votes
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A Place to Start
August 24, 2022

Will D, matchmaker at IJL, handled the details of where and when to meet my dates. There was a change in one candidate's availability and Will D made the effort to reschedule my date with him. When I show up for my first date I'll know for certain that each of us will have elected to be there. This is one significant advantage of working with It's Just Lunch, as opposed to going it alone. Will D set up lunch with confidence and enthusiasm and designated a place to meet. That's a place to start.

Date of experience: August 24, 2022
Julie L. — It's Just Lunch Rep
over a year old

Thanks Cindy! Our goal is to take all of the stress out of dating so you can enjoy the person sitting across the table from you. We look forward to your next fun first date!

Texas
1 review
0 helpful votes
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Elegant Matchmaking Process
August 24, 2022

Tailored, personal, professional, it's definitely an elegant matchmaking process. It's far away from the Apps experience which could be misleading and dangerous

Date of experience: August 24, 2022
Julie L. — It's Just Lunch Rep
over a year old

We love hearing this, thanks so much for your feedback!

Texas
1 review
0 helpful votes
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It's Just Lunch Luxe is worth it
August 23, 2022

I've had a very good experience with Kayla my matchmaker with Luxe. She has incredible customer service, a great personality, is authentic and a good listener. She has fun with me too. I'd love to just hang with her like I would with any of my friends.

As with anything some matches are better than others but the quality of the men has always been on point. My latest match is fantastic!

Date of experience: August 23, 2022
Julie L. — It's Just Lunch Rep
over a year old

We are so happy to hear this feedback and can't wait to hear more about your last date!