Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch has a rating of 4.2 stars from 396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention next date, match maker and executive matchmaker. It's Just Lunch ranks 7th among Dating sites.
We monitor reviews for authenticity
Elliot is great to work with. He has been great when it comes to understanding what I'm looking for and I look forward to continuing to work with him.
I've been with IJL for 5 months and I highly recommend it to people who are serious about finding their special someone. Debra is my matchmaker and she's a great listener. She's picked several people who were good matches so far, and I have faith that she will keep finding good matches for me!
Thanks for the great feedback!
So far experience has been good. Only one date but Eugene spent time with me to understand what I was looking for as well as address my concerns.
We are happy to hear you are enjoying the process so far and look forward to your upcoming date!
Save your money this organization is a joke… they make promises… take your money then toss random "dates" your way… there is no matchmaking going on here… and if you're unhappy too bad for u… any question or concern i had was simply ignored… and good luck getting anywhere with an 800# and a few e-mail addresses… fraudulent bordering on criminal business practices and yes they have been sued…
I'd rather pay my neighbor kid i bet he'd do a better job… and he's only 8
We regret to learn you have not enjoyed your experience, as this is not the norm. Our team will reach out to address any concerns you have once there is a final disposition in the dispute you initiated with your card issuing bank. Thank you!
My matchmaker Eugene is great, he pay very good attention to my needs and has been an awesome job sending me out on quality dates. I would definitely recommend this service to all of my friends.
Happy to hear you are enjoying the process with your Matchmaker and appreciate your business!
For the most part, it has exceeded expectation. Debra tailors the dates and is good on finding solid matches. The planning is easy. The pace of dates is appropriate.
My advice is to tell each participant where their match lives. I found two women who live more that an hour away. And women, in my experience, want a local person in relation to them. This chalks up as a one time date.
We appreciate the feedback, happy dating!
I really like my recruiter Debra S. My overall experience with the company is a 9/10 My overall experience with my recruiter is a 10/10!
She is attentive, down to earth, and witty.
Thank you so much for taking the time to share your experience, we look forward to our continued partnership!
My Executive Match Maker (Elliot) did an amazing job. He truly analyzed my likes and dislikes, and matched me with a beautiful woman who met 80-90% of my primary likes. Elliot worked closely with the both of us to schedule the first date quickly, but also gave us ample time to prepare for it. He went above and beyond to coordinate a date and time which worked for both our schedules. Neither one of us was terribly inconvenienced. My date with her was the best: great conversation and dinner lasting a little over 3hrs. Elliot followed up with me a few days after, and helped me plan the next step to having a second date with her soon. Thanks Elliot / IJL.
We appreciate the feedback and are happy to hear you are enjoying your experience. Thank you!
Bryanna carefully listened and understood my unique situation, reviewed my account details, provided empathy and explained clearly the real terms and conditions of my contract, specifically with regards to matches, which I wish I received up front. Overall, the conversation was enlightening and a positive experience, and it sounds like she is able to point me in the right direction to provide some form of resolution or rectify the situation.
Thank you for sharing your experience and we look forward to your next date!
Very positive experience so far. The staff listens, and they are professional and responsive.
We appreciate the positive feedback about the team and your experience. Thank you for being an IJL client!
I have had a wonderful experience joining. It's just lunch this fall. Salina, who started the process was wonderful and Sarah. My Matchmaker has been great. :) I just submitted another review that had some images of myself as well. I am looking forward to a second date with my first match and meet my second match to kick off 2023…excited for more amazing first date options to come. Bring on the Lasting LOVE of my LIFE! I am beyond ready to find him and I'm excited for this adventure. Thank you for all of your amazing expertise and guidance in connecting me to my potential future husband.
We look forward to our continued partnership in dating, cheers to 2023 and losing your single status!
In the beginning with its just lunch, I had several matchmakers who really did not match me up with the right people and I even have one that matched me or somebody three hours away. I was very disappointed I thought I wasted my money.
However my current matchmaker Debra S. Is excellent and I thoroughly enjoyed working with her. She really listens to what I'm looking for end of the dates that she sent me up with what I liked and didn't like. She definitely showed more enthusiasm and was overall very thorough and trying to find the right match for me.
Although I'm currently not renewing my membership due to family reasons, I told Debra, That when I am ready possibly later next year I certainly hope she is still around and then we can work together again.
So is my experience in the beginning was not very good and I was disappointed I definitely turned around mainly because of the matchmaker Debra!
Kristine
We truly appreciate your feedback on the process and your matchmaker and look forward to continuing our relationship in 2023~
I would not be in this service if I was not cared for as an individual and I found that in my matchmaking team. Both Eugene and Elizabeth truly love what they do and this passion is shown in how they treat others. They bring humanity and genuineness back into relationships. I am glad that I am able to be on this new journey with great professionals helping me along the way.
Thank you for being an IJL client and we look forward to your next fun first date!
I signed up and spent a lot of $ 4 years ago after a painful divorce. It's a scam! Don't do it!
We are disappointed to hear you have not enjoyed your experience. The manager of your market will reach out to you to address your concerns. Thank you.
DO NOT SIGN UP WITH THIS SITE! I wish I had looked at the YELP REVIEWS before I signed up. I was desperate and looking for love after a very long time. This site just takes a lot of money from you and does not deliver based on their contract. I signed up October 2019 and was promised 12 men within 1 year according to my contract. I told them what I was looking for (gave them specifics: race, height background etc). NONE of them listened. I was shuffled around from one "EXPERT" (supposedly) to another. These employees are hired off of the streets. They have no experience, etiquette, or listen to what a client wants. More women sign up then men so men end up getting more women then they are promised and women get the bottom dwellers.
Even before they could satisfy my contract (after 2 ½ years) they called me to ask for more money (an upgrade) lol. They are desperate to swindle money from women who are looking for that one person. LADIES, I WOULD MOVE ON AND GO TO OTHER SITES THAT ARE SO MUCH CHEAPER WITH MANY, MANY MEN OR ASK FRIENDS TO INTRODUCE YOU TO A FRIEND WHO IS SINGLE. THIS SITE IS A MONEY DRAINER WITH NO ENDING………………………………….
The CEO is a laugh too! Remember the swindler?
We are disappointed you did not enjoy your experience dating with IJL or meet your special someone in the process. We wish you the best on your dating journey.
Eugene is very insightful And a very good listener. I felt very comfortable sharing my concerns and goals
We love to hear this feedback about your matchmaker and are hard at work on your next date. Thank you!
3 of the 4 women I was introduced to were only fulfulling their obligations to go out since they couldn't get their money back from IJL. They seemed nice, but did not want to be there. Lot of emotional history and would say yes to a second date and then no. I did find someone that I'm going out with multiple times and seems very nice.
We are happy to hear you had success and are seeing one of your dates again!
Being married for 26 years to one lady and now getting into the dating scene is something I never thought would happen. My matchmaker Deb is absolutely the best. Her great advice and wisdom has helped me navigate the dating experience in a very positive way. Thank you!
Thank you George for the positive feedback about your experience, we truly value you as an IJL client.
I've had a good experience with It's Just Lunch and specifically my matchmaker Debra! She has made the process easy and is truly interested in finding good matches. She asks great questions, listens and works on my behalf to set me up with quality people. Thank you Debra!
We are so happy to hear you are enjoying the process! Happy dating!
I started working with Eugene last month and he has been amazing. He really prioritizes what you are looking for and helps so much.
Thanks for the great feedback about your Matchmaker!
Answer: It's Just Lunch is a scam... don't do it! It's just them charging your credit card! They work hard on getting your credit card number - once you pay customer service is OVER! There's no team of people looking for you & you can't access anyone -with out them initiating a contact. In 14 months only one 'lunch'. However, because the experience was so horrible, not even It's Just Lunch counts it as 'lunch'. I've been asking for my money to be refunded. Whatever you do, be proactive for yourself & just say "no.".
Answer: Unfortunately, now I cannot share a success story, because there was absolutely nothing that was successful about this company


Thank you for taking the time to share your feedback! We look forward to your next fun first date!