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Italo Jewelry has a rating of 2.8 stars from 543 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Italo Jewelry most frequently mention customer service, tracking number and return policy. Italo Jewelry ranks 12th among Engagement Rings sites.
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I am very satisfied with the services of Italo Jewelry. Here is available really very good quality jewelry. I bought a necklace from here and got it very quickly. All of Italo Jewelry's products are very good quality. Everyone liked the necklace that I bought. They also have an interest in buying products from Italo Jewelry. Those who want to buy good products so can buy products from Italo Jewelry and of course be pleased.
Good-looking ring, great quality, and I received a lot of praise. My huge thanks go out to ItaloJewelry!
-Ben
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I Just Recently Received From italojewelry.com. I Always disappointed most of the times when I order something from an unknown company online. But this time I was totally surprised when I got my delivery from italojewelry.com thank you for giving me such a full rounded positive experience the little stuff the small efforts the personal touch truly makes all the difference to me and makes your day-to-day life just a little brighter. Now some people may find this out look quite corny, but then Im finding out there so many more people out there like myself than I thought and the company is one of them
Thank you Italojewelry
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I actually had a nice experience buying from this online store, they didn't disappoint me at all. The chains are quite beautiful and they are quality products, i'm really glad i found this place. Good job guys
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Ring is much more beautiful than the pictures show! Couldn't be happier! I'll definitely buy more from Italo!
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I have placed 3 orders and each time I have not been disappointed, the recipients have all loved their key chain. Great customer service. Each time I have received a proof to review, I have made adjustments and receive a revised proof the same day. The finished product has been arriving before the deadline. Would recommend
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I ordered a bangle from this company and it came in less than a month! I was so surprised and please with the delivery time. The bangle itself is so cute and I picked the right size- it fits perfectly. I'm already picking out some more jewelry as gifts and I will definitely use Italojewelry again. Thank you so much!
Thank you for your recognition and support of our products!
Horrible horrible service:
1) I paid extra fee for expidited shipping and on the website it claimed to be delivered in 3 to 7 working days. I ordered on June 8 and received on June 29, which is 15 working days.
2) I had to track and collect the item by myself. During the whole process, Italo gave me incorrect tracking information, and I had to call DHL by myself to finally find the correct information. Also, Italo DOESNT care about this at all during the whole process. They used a cheap version DHL, which forwards their package to local forwarder once it lands on the foreign country, and from that moment, you need to track your package by calling the local forwarder by yourself.
3) Poor response time for any customer request. They basically neglected my email. The fastest response I received was the one requesting information on how to return the item. They emailed back asking can you not return it if we return the delivery fee to you? After I replied no to them, they gone AWOL again. Im waiting for their response, and I hope they will be more responsible than I think.
In short, I would rather burned the money I spent on that ring than buying from them again.
Thank you for your feedback, we will continue to make efforts! If you have any questions about the product, please contact our online customer service. They will provide you with detailed answers. Thank you for your support!
Overall great company and very friendly customer service; the variety is also very good. I simply love my ring. It's minimalistic design is elegant and bright. I also love the wavy shape as it adds a fashionable touch
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Thank you Italojewelry for the in time delivery. The quality of product is just awesome. I love it..
Thank you for your recognition and support of our products!
It is a very advanced type of company that is well available all the jewelry. I am very happy to say that I have taken company's service. The quality of all the product here is very interesting. I bought a ring for my wife and she is very excited to see this ring. When her friends seeing the ring they said wow it's very nice and they interested to buy same the ring. So I say that anybody can buy a good product with Italo jewelry. This is really the best company for all jewelry. I hope that this company will be able to achieve a great reputation and everyone will get very good service.
Thanks, Italo jewelry.
Thank you for your recognition and support of our products!
Magnificent I really love their jewelry and I recommend everyone to buy them. Their service is great and I really can't complain.
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I am very happy to receive such beautiful and elegant ring at all. Love the quality and price for it. I love compliments due to it :)
Thank you for your recognition and support of our products!
I had an excellent experience with italojewelry. From the first email to the last thank you after my package arrived. Would not hesitate to do business with them again. All my questions were answered quickly and product was beautiful.
A+ people to work with!
I totally love the ring set i bought from this store, I just got engaged and we needed something beautiful and affordable, fortunately for me, i found the perfect ring set. It looks exactly like real diamonds, nobody can tell that it isn't real diamonds except i tell them myself. No complaints so far, no issues with the stone falling off and it didn't irritate my skin... Glad i found this place, i will definitely recommend to others
This is my second order with Italojewelry and again I am really happy with everything. I am really happy about the great quality with affordable cost.
LOVE THIS RING SET! I just recently got engaged and we really can't afford an expensive ring so I decided on this one. Let me tell you, it does not disappoint. Nobody can tell that it isn't real diamonds unless I tell them. I have had no issue with stones falling out. And it doesn't irritate my sensitive skin. Absolutely love and will buy again.
I got this ring as a replacement for a lost wedding set! It is amazing, it looks real and I have received several comments on how beautiful it is, at this point don't think I will be buying the real thing anymore.
I love love love this ring. Everyone who sees it wants one. The workman ship is wonderful, the stones is so pretty that I can't take my eyes off of it. I have always wanted a ring like this, so this is a dream come true. This was my first order I will be back. Thank you
Absolutely LOVE this ring. Got several compliments over the holidays about how beautiful it is... little do they know...
Only thing is it's a little small. I'd order a size up. I wear a 4. Fits once on but it was a fight to get over my knuckle.
Answer: Hello there! Our main office locatded in California. Our factory located in Hongkong. All the package will ship from Hongkong. If you have any questions, please consult our customer service staff, they will give you a detailed answer. Thank you for your question. I hope you will like our products!
Answer: It took one month from the time I ordered and paid for the ring to receive it. It was not like the photo, so I returned it. The entire process with this company has been a nightmare. I hope you have a happy outcome.
Answer: They sent me a ring with broken prongs and now they dont want to give me my money back.
Choose your unique engagement/wedding rings online at Italojewelry.com. Fine quality engagement rings, wedding rings, bridal sets are available in various designs and colors. Enjoy Italo Jewelry online at best price.


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