Italo JewelryReviews 543

I Just Recently Received From italojewelry.com. I Always disappointed most of the times when I order something from an unknown company online. But this time I was totally surprised when I got my delivery from italojewelry.com thank you for giving me such a full rounded positive experience the little stuff the small efforts the personal touch truly makes all the difference to me and makes your day-to-day life just a little brighter. Now some people may find this out look quite corny, but then Im finding out there so many more people out there like myself than I thought and the company is one of them

Thank you Italojewelry

I ordered a bangle from this company and it came in less than a month! I was so surprised and please with the delivery time. The bangle itself is so cute and I picked the right size- it fits perfectly. I'm already picking out some more jewelry as gifts and I will definitely use Italojewelry again. Thank you so much!

Horrible horrible service:

1) I paid extra fee for expidited shipping and on the website it claimed to be delivered in 3 to 7 working days. I ordered on June 8 and received on June 29, which is 15 working days.
2) I had to track and collect the item by myself. During the whole process, Italo gave me incorrect tracking information, and I had to call DHL by myself to finally find the correct information. Also, Italo DOESNT care about this at all during the whole process. They used a cheap version DHL, which forwards their package to local forwarder once it lands on the foreign country, and from that moment, you need to track your package by calling the local forwarder by yourself.

3) Poor response time for any customer request. They basically neglected my email. The fastest response I received was the one requesting information on how to return the item. They emailed back asking can you not return it if we return the delivery fee to you? After I replied no to them, they gone AWOL again. Im waiting for their response, and I hope they will be more responsible than I think.

In short, I would rather burned the money I spent on that ring than buying from them again.

It is a very advanced type of company that is well available all the jewelry. I am very happy to say that I have taken company's service. The quality of all the product here is very interesting. I bought a ring for my wife and she is very excited to see this ring. When her friends seeing the ring they said wow it's very nice and they interested to buy same the ring. So I say that anybody can buy a good product with Italo jewelry. This is really the best company for all jewelry. I hope that this company will be able to achieve a great reputation and everyone will get very good service.
Thanks, Italo jewelry.

I totally love the ring set i bought from this store, I just got engaged and we needed something beautiful and affordable, fortunately for me, i found the perfect ring set. It looks exactly like real diamonds, nobody can tell that it isn't real diamonds except i tell them myself. No complaints so far, no issues with the stone falling off and it didn't irritate my skin... Glad i found this place, i will definitely recommend to others

This is my second order with Italojewelry and again I am really happy with everything. I am really happy about the great quality with affordable cost.