Italo JewelryReviews 543

I am writing to thank you for the beautiful sapphire engagement ring I bought recently for my Fiancée. I had found your website a couple of months ago using a Google search and was pleased to finally find the gorgeous filigree ring I had been searching for in estate jewelry. When I found your site I instantly fell in love with it, the diamond and sapphire ring in white gold. I will be purchasing the companion ring soon, the curved diamond band. Eric said he received excellent and speedy service from your company -- even though he called and changed his order -- and is greatly appreciative as well. In fact, he had the ring appraised for insurance purposes, and found the ring to be worth more than he paid for it which is always a great feeling! Thanks again and I will be ordering again from you in the future!

This is my first time ordering from here. I'll admit, I was a little nervous about this purchase. Internet purchases without seeing it in person can be sketchy. However, upon arrival I was extremely surprised and pleased! The ring is absolutely beautiful, and I couldn't be happier with the purchase.

The item I purchased was great quality, and arrived sooner than expected. My ring is handmade, and they took about 10 days to make my ring. They shipped out my order and send me a tracking #. I received my ring 6 days after they shipped it out, and it's very beautiful and good quality. Because of my happy experience with Italo, I have been recommending it to my friends since.

I buy things online, such as household goods and dresses often, but I've never bought a ring online! Italojewelry was different because I was attracted by the style of the product, I was also impressed by the hospitality of online customer service, This made me happy so much so that I bought two rings. One for my mother and one for myself. I received the parcel today. I was surprised when I opened it. It's so shiny! The quality looks good! Like a real diamond! I love it so much. Keep up team Italo

I had to contact the twice to get an address for my return, they wouldn't give me the address, they wanted to give me an exchange or discount, when I insisted on an address, they wanted a picture of the rings with the tag on.
Finally gave me a California address. They had my return 3 weeks with still no refund.
I got PayPal involved and they claimed I sent the rings to the wrong address.
After sending PayPal all of my correspondence with this company, I received my refund in one day.
California address, Chinese company.
Horrible customer service!

Shopping for the ring and diamond was intuitive. Once I made my selection from here I was really happy with the product I received. Loved the experience and education that was provided. I love how my ring sparkles and feels. The ring and setting were perfect and they were even able to accommodate my shorter deadline. I could not be more appreciative. The setting is beautiful, the stones look great and it has some nice weight to it as well. All in all the experience was great with no issues. I will say that the box it comes in, not the ring box but the actual box that holds everything including the paperwork, is well designed. I could not imagine going anywhere else to purchase jewelry and would recommend italo jewelry.

"Simply the best"
I heard about Italo Jewelry from my two friends who purchased their wedding jewelry from Italo Jewelry. They described how their purchase was easy and timely and how they loved their services. I decided to give it a trial during my wedding and I can say this is the best decision I made. Delivery was timely, the staff were friendly and the jewelry have lasted for five years now and are still in good condition. Italo Jewelry is simply the best!