IRS.govReviews 287

No stars if I could! 4 months and still no return. After being on hold today for 45 minutes, a lady with ID number *******565, couldn't even hear her name she said it so fast. I wonder why? Hung up on me! Didn't even give me a chance to speak. Put me right through to an automated thing again and it hung up on me. These people should all be fired and get some in there that actually WORK. Horrible place to get ahold of. They help you with NOTHING.

3 years i am still trying to file taxes I'm missing w2 for and don't know where I've worked. Can't verify who I am to get transcripts online despite having correct information, transcripts in maIL come blank when I worked multiple jobs. Im owed thousands and I im trying yo pay taxes but there is no way to do it because I can't access ANYTHING. JUST TAKE YOUR $#*!ING MONEY! The whole system is so $#*!ing flawed. How many years is it going to take to make this $#*! easier?

The IRS has set the bar to an all time low with customer service. I mailed my ammended 1040X tax return priority mail next day delivery over 6 weeks ago. It's not even showing up in their system. You can never get a "Live " agent. I've sent at least 21 emails over 3 weeks and received no response at all. Nothing, nada, zilch! Where's the accountability? IRS, the worst customer service ever!

This is some straight up BS! I filed my damn taxes wayyyy longer than 3 weeks ago and still nothing. No updates on the website no updates on the app. It's never taken this long. COVID ain't an excuse because COVID didn't stop it from last year. If I owed you money you'd be on my doorstep the next day without a mask on. Give me my damn refund back!

Last Wednesday April 14th, I called the IRS number *******040 with the hopes of resolving questions about my 2019 taxes. Although, I had filed my 2019 taxes on time, I had not received any information acknowledging my filing. After going through the lengthy steps to speak to a representative. The representative, Mr. Whitville answered the phone, he was very professional, courteous and answered my questions patiently. He truly made my day! This is the first time I have ever encounter a representative that was truly polite and not rude, I wish this person the best, he could truly train some of the others. Excellent job, well done!

Ive done everything im supposed to trying to get stimulus checks. So far ive recieved a total of $600 in covid relief. Their phone service is a complete and utter joke. You people should be ashamed of yourselves. Id like to add i dont believe anyone should get stimulus money, just open up our country! Seeing how youre giving our money to illegal aliens, i want mine!

The worst and most dishonest service in the world. It takes a week for them to answer the phone. When they answer they are completely lost and they pass on the buck to others. They keep the poors people money at this time of need. They are rude and cocky. They take advantage of the pandemic to cover their salaries with our money. Like me and wife. Thanks to pandemic have no jobs, all ready lost our cars, and will be homeless soon. In top, IRS stole our stimulus. And Biden looks the other way.

Can't even get ahold of them they keep hanging up and they held my refund How am I supposed to dispute that If I don't hear anything within a week from them im taking them to court I mean seriously how can you hold a refund and then not even allow somebody to talk to anybody about why your holding the refund Pretty sad How petty our government has got I have 3 kids And didn't hold my returns before So here's my proof of purchase lol you lame $#*!s

I have for 3 weeks been on hold for hours to speak to someone. It's quite disheartening with everything that has happened that our government has not prepared itself. The man I spoke to told me I was going on a weird tangent... no I simply didn't understand what you were saying. I'm super disappointed in the country I live in, it's not longer the great America.

She is so damn rude it doesn't make any since all them first of all and all that yelling will cause problems but of course when you work somewhere with some kind of authority or help it's always taking advantage off but it's ok what goes around comes around ms nasty money and how do they have names like this working for the irs this world is really sad and the so called help is too..

Well the laws they follow plane usless dose not work too protect no one and they are lazy and will not be paying them when they try too get it from me i will say your in errors call back in three months then when they do im going to say i told you be paitent give it another 10 months your in errors department. Thats all i can tell you at this moment

It's funny we're expected to pay our taxes on time but when we file our taxes and they take our money out of our paychecks we have to wait for them to send our money that we worked for while they sit on their butts it must be nice to make money off the blood sweat and tears of the people in this country there should be a demand that they should be open 24/7 until the people's hard-working money is returned to them.It's been about a month or more since we did our taxes and still haven't gotten a returns.

I recieved a letter from the IRS and dialed the number of extension, an automated voice said wait time was 15-30 min (not bad considering the main number I usually dial says call volume is too high and to try another time) so I listen to some terrible elevator music for 22 mins and then it switched up and says please hold and plays different music then it says "your call cannot be completed" and hangs up. This is some serious bull$#*!

I am so glad the government makes it easier for people to sit down and not work instead of getting a job when their are jobs available then people who are actually working that need their tax return for bills cant even get it in its been 8 weeks and still no tax return? Can the people who actually been working through all of this get their tax return said of the government just giving away money to people who don't want to work?

How dare you hold up money for Social Security and disabled people. One more lame-$#*! excuse after another... I got my first two stimulus payments 6 days after the president's signature. Now it's going on 3 weeks... blaming it on Social Security what BS. Im literally dying here... just had a heart valve installed desperately need this money to stop eviction... now that you have had the updated files since Thursday from Social Security... depoit the damn money... nothing but incompetent and excuses... its just not fair and it's not right... HELP... and to add insult to injury all IRS phone lines say it's too busy call back later and they hang up on you. And the so called get my payment tool Is just a travesty... doesn't work and it's never worked... and you people know it...

This is the most useless governmental unit we have. They have the worst customer service center, they could care less about your issues, especially if it involves them. I'm not real sure how deciding who gets what when is really as important as getting into the hands of this who truly need it. IRS. Take the d**k out of your mouth and get to cutting some checks, do your job. For supposedly educated people, your whole IRS unit are some stupid mother fudruckers.

Dear IRS, your service is very bad and disappointing. I filed my taxes on February 17th to get my stimulus check deposited and sent on to right account and address. But, it's still been deposited and sent on to the wrong account and address. So, why you put the wrong info on your website? Because of you and your ignorance my family could not get the money and could become homeless due to non payment. We the people pay millions in taxes and you can't get it work but, you make a Covid excuse Everytime and your phone line doesn't even respond to phone calls anymore. So, tell me what we the people should do so, department like yours would do a great job and take care of us. You guys are bad that I don't even have good words for you! It's very very disappointing that people like me have to struggle because of you incompetence and ignorance. I pray to God every day so employees like you would go through the same things that we've been go ng through. Karma will get you, mark my words :(