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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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The people I spoke with were great! Very happy so far. No concerns.
Good good good good good good good good good good good good good good good good good
Hi Michael,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
I met with Michael today and he got the UPS shipment I needed as well as taking care of other people at the same time. Great personality and an extreme benefit to your company.
Hi Mark,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
They did not refund my account remaining balance after I closed my account. And customer service takes forever to reach.
Hi Jason,
Thanks for your review.
We're sorry for any delay in communication that you experienced.
Our Customer Service team works very hard to provide the best assistance possible in a timely manner, and we are currently working to add more Customer Service representatives to meet the needs of our growing volume of customers.
We do issue a refund for the first 30 days if you did not use your account for any purpose. We would be happy to provide you with your refund if your account was canceled in the timeframe offered by our refund policy.
Unfortunately, we are unable to identify your account from this review. Please contact Customer Service so that we may fully assist you. For fastest service, please use the live chat Monday-Friday 9am-8pm ET. We are also available by phone, email or ticket.
Sincerely,
IPostal1
Very helpful in finalizing account set up. Great service!
Would recommend to anyone.
Hi Darien,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
I was disappointed to find out that my local pickup location charges $1.00 per letter. That made me sad that I missed that in the details when signing up. But everything else is working fine and great.
Hi Brian,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. Details on pickup fees are available by each address listing on our Locations page.
You always have the option to move your digital mailbox to another iPostal1 address, where you are only charged to pick up packages, not letters. We can make this simple and fast.
Our Customer Service team will be reaching out to fully assist you.
Sincerely,
IPostal1
Great service from iPostal1—fast, reliable, and professional!
Hi Mizanur,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Website is a little outdated. It's not easy to find payment history to print invoices -- very basic stuff.
Hi Heather,
Thanks for your review.
Most customers find our website and app easy to use.
That being said, we recognize there is always room for improvement, and welcome your feedback. If you would like to let us know specifics about your experience, please write to us at service@iPostal1. Com.
Sincerely,
IPostal1
It's has met my expectations and has been a great experience
Hi Eunessa,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Fantastic! The staff is friendly, professional, and go far above the usual. Sabrina in particular is outstanding, but so is the entire staff. I've had other personal mail boxes, but none of them compare to iPostal1!
Hi Gabriel,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
100…………………………………………………………………………………………………………………………..
Hi O. M.,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Muito Satisfeito, com a qualidade dos serviços prestados a mim e minha empresa que está registrada em MIAMI na 777 Brickel.
Parabéns
Hi Dieter,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Great professional helpful rep I spoke with. Thank You for your service
Hi Private,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
When I set up for iPostal, the experience was not friendly or simple. The notary was very friendly, helpful and patient as I tried many times to get my documents submitted. Were required to be sent virtually instantly only. This made the process a bit discouraging having to take several pictures of my documents before getting approval. Other than that, everything is fine.
Hi Kernita,
Thanks for your review.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Most customers find this process to be fast and easy.
If you would like to let us know specifics about your experience, please write to us at service@iPostal1. Com.
Sincerely,
IPostal1
Meets my needs for what I at this time of transition. Nice customer service
Hi Scott,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
When attempting to login to the website, the system buffered for an extremely long time. I tried 2 days in a row and the system buffered for more than 5 minutes. I finally was able to log in to complete my form 1583 with a notary.
Hi La June,
Thanks for your review.
We are happy to hear that you were able to get your mailbox set up.
We're sorry for the issues you described.
If you would like to let us know specifics about your experience, please write to us at service@iPostal1. Com.
Sincerely,
IPostal1
A very reliable way to get your mail and not have to worry about your mail stopping and you not having access to those important letters
Hi Taneika,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
We are very pleased. Performs as advertised. Would definitely recommend.
Hi The,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Response online is slow, and actual location has no clue how to solve problems.
Hi Mario,
Thanks for your review.
We're sorry for any delay in communication that you've experienced.
Our Customer Service team works very hard to provide the best assistance possible in a timely manner, and we are currently working to add more Customer Service representatives to meet the needs of our growing volume of customers.
Your mail center is best suited to assist you with tasks that you request and inquiries regarding the handling of your physical mail. Any inquiries regarding your account are best directed to iPostal1.
Our Customer Service team will be reaching back out to fully assist you.
Sincerely,
IPostal1
Very helpful staff and a wonderful service. I will recommend iPostal1 to my friends.
Hi Michael,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
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Hi Erin,
Hanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1