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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Virginia
1 review
0 helpful votes
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No issues
December 6, 2021

Enrolled to prevent packages getting lost/stolen. Works like a charm.

Date of experience: December 6, 2021
Florida
1 review
0 helpful votes
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They weigh every letter as 1 oz
January 5, 2022

The monthly fee is fine. You get into the real money when you're having mail shipped to you. All letters weigh in at 1 oz so I end up waiting to just have all my mail shipped before the discard date. Also, my mailbox had someone else's name on it-I don't know how since only my name is on the paperwork, and I keep getting their mail. I just keep returning it. I don't understand how they can keep sending mail to an address that isn't theirs.

Date of experience: December 6, 2021
Larry B. iPostal1 Rep
over a year old

Hi Diana,

Thanks for your review. We are sorry to hear about the issues you described.

Please keep in mind that you can use the consolidation feature to have your mail shipped to you, which can help you save money.

One of our Customer Service representatives will contact you regarding the incorrect mailbox name so they can fully understand and resolve the situation.

Thank you for being our valued customer.

Sincerely,
IPostal1

Georgia
1 review
0 helpful votes
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Co-owner
December 6, 2021

I had a hiccup in the beginning with not being able to login, it was telling me my account didn't exist but it was quickly resolved and I'm very happy with the service.

Date of experience: December 6, 2021
North Carolina
1 review
0 helpful votes
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Pretty cool
December 6, 2021

I like that I'm able to have a address for myself and business separate from my postal

Date of experience: December 6, 2021
New Jersey
1 review
0 helpful votes
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10
December 6, 2021

My experience is very good receive you mail as expected And all of my packages I'm very pleased

Date of experience: December 6, 2021
Brazil
1 review
0 helpful votes
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Excellence
November 30, 2021

I am still a new user but so far so excellent; Good service, responsive, accurate. Loving it

Date of experience: November 30, 2021
California
1 review
0 helpful votes
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Seems to work fine
November 19, 2021

Signing up was easy and less expensive than other PMBs. The app works great and let's me know when there's mail.

Date of experience: November 18, 2021
Arizona
1 review
3 helpful votes
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DEFINATELY NOT SECURE and terrible service - Website does not work as it will not allow you to "upload" your private information necessary to start the mailbox. They acknowledge it has "not been working for a long time". They want you to email your Passport and driver's license - not secure. Their "chat" function does not work either. It took over 4 business days for them to respond to my emails about the situation. It is impossible to speak with anybody over the phone - you are on-hold for a long time and then it asks you to leave message and they never call you back. And they will not give a full refund despite the problems with their own systems! Very bad service and seems like a scam. Do not trust iPostal1 with your mail or private information.

Date of experience: November 18, 2021
Louisiana
1 review
0 helpful votes
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Great Service!
November 16, 2021

This web service is great, useful, affordable, and fast with forwarding mail. I love it!

Date of experience: November 16, 2021
California
1 review
0 helpful votes
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Going great
November 16, 2021

Something I like the most is the app they have so that I can see my mail before going to pick it up

Date of experience: November 16, 2021
New York
1 review
0 helpful votes
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Not good service
December 16, 2021

No one Responsible I have a very bad experience don't know who to talk

Date of experience: November 15, 2021
Larry B. iPostal1 Rep
over a year old

Hi Mohammad,

Thanks for your review. We are sorry to hear that you are unhappy.

One of our Customer Service representatives will reach out to you to see how they can assist you.

Sincerely,
IPostal1

California
1 review
0 helpful votes
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Working fine
December 16, 2021

I have not received any mail yet. Still new at this. I need to add more text here in order to fill up the 100 character limit.

Date of experience: November 15, 2021
North Carolina
1 review
0 helpful votes
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Experiences
November 16, 2021

It's OK. I don't have any problems at the moment. Everything went well since I have received mail. I will continue to use your services

Date of experience: November 15, 2021
California
1 review
0 helpful votes
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So far so good
November 16, 2021

A few minor issues, but they were resolved promptly. Besides that, everything has been great. Thanks!

Date of experience: November 15, 2021
Texas
1 review
0 helpful votes
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Exactly what we needed!
November 15, 2021

This service is prompt, accurate and everything we needed and expected. Staff is great to work with!

Date of experience: November 15, 2021
California
1 review
0 helpful votes
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Excellent service
November 15, 2021

The staff at our location (Natomas Staples) has been great. Emails have been prompt, scans have been legible and picking up our mail has been a pleasure thanks to a very courteous and friendly staff.

Date of experience: November 15, 2021
New Jersey
1 review
0 helpful votes
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Excellent!
November 15, 2021

First rate service in every way - Highly recommend!

Date of experience: November 15, 2021
Washington
1 review
0 helpful votes
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Great service
November 15, 2021

I'm loving Ipostal. It's a great service. Convenient location, great price, works well for my business

Date of experience: November 15, 2021
New Mexico
1 review
0 helpful votes
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Great
November 15, 2021

Works just like I need it to. Every thing is done as needed.

Date of experience: November 15, 2021
Mississippi
1 review
0 helpful votes
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The best SO Far!
November 15, 2021

Ipostal1 has been amazing, when searching businesses that could allow me to have an office and phone they are great wouldn't trade them for a thing.

Date of experience: November 15, 2021