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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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The monthly fee is fine. You get into the real money when you're having mail shipped to you. All letters weigh in at 1 oz so I end up waiting to just have all my mail shipped before the discard date. Also, my mailbox had someone else's name on it-I don't know how since only my name is on the paperwork, and I keep getting their mail. I just keep returning it. I don't understand how they can keep sending mail to an address that isn't theirs.
I had a hiccup in the beginning with not being able to login, it was telling me my account didn't exist but it was quickly resolved and I'm very happy with the service.
I like that I'm able to have a address for myself and business separate from my postal
My experience is very good receive you mail as expected And all of my packages I'm very pleased
I am still a new user but so far so excellent; Good service, responsive, accurate. Loving it
Signing up was easy and less expensive than other PMBs. The app works great and let's me know when there's mail.
DEFINATELY NOT SECURE and terrible service - Website does not work as it will not allow you to "upload" your private information necessary to start the mailbox. They acknowledge it has "not been working for a long time". They want you to email your Passport and driver's license - not secure. Their "chat" function does not work either. It took over 4 business days for them to respond to my emails about the situation. It is impossible to speak with anybody over the phone - you are on-hold for a long time and then it asks you to leave message and they never call you back. And they will not give a full refund despite the problems with their own systems! Very bad service and seems like a scam. Do not trust iPostal1 with your mail or private information.
This web service is great, useful, affordable, and fast with forwarding mail. I love it!
Something I like the most is the app they have so that I can see my mail before going to pick it up
No one Responsible I have a very bad experience don't know who to talk
Hi Mohammad,
Thanks for your review. We are sorry to hear that you are unhappy.
One of our Customer Service representatives will reach out to you to see how they can assist you.
Sincerely,
IPostal1
I have not received any mail yet. Still new at this. I need to add more text here in order to fill up the 100 character limit.
It's OK. I don't have any problems at the moment. Everything went well since I have received mail. I will continue to use your services
A few minor issues, but they were resolved promptly. Besides that, everything has been great. Thanks!
This service is prompt, accurate and everything we needed and expected. Staff is great to work with!
The staff at our location (Natomas Staples) has been great. Emails have been prompt, scans have been legible and picking up our mail has been a pleasure thanks to a very courteous and friendly staff.
First rate service in every way - Highly recommend!
I'm loving Ipostal. It's a great service. Convenient location, great price, works well for my business
Works just like I need it to. Every thing is done as needed.
Ipostal1 has been amazing, when searching businesses that could allow me to have an office and phone they are great wouldn't trade them for a thing.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Diana,
Thanks for your review. We are sorry to hear about the issues you described.
Please keep in mind that you can use the consolidation feature to have your mail shipped to you, which can help you save money.
One of our Customer Service representatives will contact you regarding the incorrect mailbox name so they can fully understand and resolve the situation.
Thank you for being our valued customer.
Sincerely,
IPostal1