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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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It's been better now since we clear up everything. There has been no more issues.
Hi Dwayne,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Great location with a cozy environment to work in. Nice accommodations and customer friendly. Did I mention excellent coffee too …
Hi Roe,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
Max
I love this service and highly recommend it. It supports me in keeping my business and personal lives separate, and being highly organized.
Hi Krista,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
So far so good. Receive mail timely through email notification. So far only issue has been one piece of mail that could not be scanned as requested.
Hi Penelope,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Your mail center is expected to complete any scans that you request, providing a clear image of the entirety of the contents of the selected mail item, with the exception being any listed restricted material.
We will work with your mail center to look into your specific case and then reach back out to follow-up with you.
Sincerely,
IPostal1
My mail arrives and I am promptly notified for pickup. Customer service and the distributors of my mail are both friendly and professional every time I come in contact with them. "2 thumbs up".
Hi Darcy,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
I am very happy overall, except I wish the turnaround time were a bit quicker. That is probably a nitpick because I have no idea the volume of packages my location handles. So take that with a grain of salt. Their prices are fair and they take care to re-package my order safely when necessary. This is a truly convenient service and I would recommend this companyfor your virtual mailbox/remailing needs.
Hi Chris,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
IPostal1 helped me out with my request step by step from beginning to end!
Hi Bahman,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Audrey-Ann has been extremely helpful and efficient, and has gone the extra mile to help me as a new customer.
Hi Emanuel,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
It is very convenient and affordable! I walk in and show my ID and someone give me my mail or package! Very simple
Hi Andrea,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Everything going as expected. Customer service was excellent
Hi Tabetha,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Everything is working as expected. We've received everything that was sent there. My only issue so far is that I don't understand the service level for inputting the item into the iPostal1 system after it arrives. For example, I can see that an item is delivered via UPS, FedEx, etc. but it doesn't show up in iPostal1 consistently that day, a day later or three days later.
Hi DJ,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
We're sorry for any delay that you've experienced when it comes to your mail being uploaded.
Your mail center is expected to upload new mail within 24 hours of when it is delivered to your mail center. We work closely with our mail center partners to ensure that these standards of service and quality are met, and we will follow-up with your mail center.
Our Customer Service team will be reaching out to fully assist you.
Sincerely,
IPostal1
I was looking for an address for my company. It was exactly what I was looking for.
Hi John,
Thanks for your positive review.
Helping entrepreneurs and home-based businesses is a big focus for us.
Sincerely,
IPostal1
It's great but the app doesn't really work consistently so I have to log in to the web browser to read mail. Not a huge deal but would be great if it were available more often
Just started - nice people - very helpful with start of this venture
Hi Karl,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
So far so good. Easy process. No complaints. I would highly recommend
Hi Tamika,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
Max
I was not sure when I went to pick up my mail for the first time where to go and the security guard was confused as well.
Hi Stephanie,
Thanks for your review.
Your mail center should have an area designated for mail pickup.
We will follow-up with your mail center, and Customer Service will reach out to fully assist you.
Sincerely,
IPostal1
Grateful that I was notified regarding that I had two subscriptions to a mailbox and found out that Tailor brand was overcharging for the service at $99.
I have not gotten 1 pc of mail yet for either myself or my wife Michelle Deitrick. Support at the site (Staples Store in Deptford, NJ) was nonexistent. Trying to get to talk to a live person is impossible. So, I'm extremely disappointed in the service so far because there has been zero service to help me figure anything out. I'm hoping once the post office address request I put in that maybe some mail will come through your service. If I don't get any mail in the next few weeks. I will expect a full refund of everything. Your customer service is nonexistent. I'm extremely disappointed in everything you have done for me and my wife. We've had this service since February and have gotten no help from anyone from your team or at the Staples store where the physical address is located.
Hi David,
Thanks for your review.
Your subscription begins as soon as you create your account and enter your information, as that is when you are first provided with your unique virtual address.
As stated on our FAQs page, the USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Most customers find this process to be both fast and easy.
Once forms are submitted, they are reviewed and approved if in order. According to our records, your documents were initially uploaded on 2/3, and you were notified on 2/4 via email that we required a different address ID from you, as the one you had uploaded is not accepted by the USPS, and you were also informed the since your wife's name is on your account, we still required her completed and notarized 1583 form and her two forms of ID, as these documents are required for each adult whose name is on your account. Your corrected form was then resubmitted on 1/16 and approved by your mail center on 1/21.
You then sent us your address ID, but none of the required documents for your wife, on 2/13, and we emailed you back on 2/14 to notify you that the ID you sent had been uploaded for review. Later that same day, after your newly uploaded ID was reviewed, we emailed you again to notify you that we still require all documentation for you wife, and as her name is on your account, we cannot approve your account for either of you until her documentation is provided and approved.
After this last email was sent to you on 2/14, you did not upload the requested documentation, nor did you reach back out to our Customer Service team. This is why your account is still not yet approved, meaning that your mail center is not permitted to accept any mail, whether it is sent directly or forwarded by the USPS, on behalf of you or your wife.
Our Customer Service team will be reaching back out to follow-up with you and work with you to get your account approved for both you and your wife as soon as possible.
Sincerely,
IPostal1
I had a great experience. As a Telehealth psychotherapist I rely on my remote address to send and receive documents. My experience so far has been excellent. The staff is friendly and personable. I'm very pleased with my experience.
Hi Claire,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Rosalyn,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1