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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Everybody at Ipostal1 is kind and helpful with shorter wait time
For a number of reasons not important here, I couldn't forward my mail. The services offered by ipostal1 we're just what I needed.
Outside a couple hiccups with monthly charges and how to exchange them everything is fine. I was expecting to have an actual physical box at the office there I could retrieve my mail and packages from when I originally signed up. Like all other businesses that accept mail and charge a monthly fee. It would be convienebt to have a box and be able to access if after hours, like other places.
Everything's gone very well with this mail service and I anticipate using you guys for many years. Thanks very much.
It was a satisfactory experience, the letter arrived on time. The only observation I have is that I asked for the cheapest service and they passed me on to a superior one.
Convenient and not overpriced. I just use so that I don't have to use my personal address.
Hi Ebony,
Thanks for the review. We are glad you have had such a great experience.
Sincerely,
IPostal1
Prices to receive mail is cheaper than shredding mail. There is junk mail I don't need but unfortunately I have to pay to trash it. Besides that, the program works as designed. Very easy to use the mobile app.
Mail delivered promptly with good mailing options and prices.
Hi Tenneshia,
Thanks for the positive review. We appreciate very much that you took the time to share your experience.
Sincerely,
IPostal1
Great service, everything has been up to standard. They have been very helpful will recommend.
Hi Kardardius,
Thanks for the great review. Our goal is to provide the best digital mailbox experience as possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
I love knowing that they are there when I need ipostal1
Hi Aretha,
Thanks for your review. We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
The process was easy to navigate and mail made it to the final destination. This is a great investment within my business.
Christie,
Thanks for your review. People like you running a business have lots to worry about. We are happy we could help managing your mail and packages easier.
Sincerely,
IPostal1
So far they've been great, my only issue was they updated their mail pick up price from $1 to $2 and I did not get a prior notice.
Hi Pete,
Thanks for taking a few minutes to post a review.
We appreciate the positive feedback.
Sincerely,
IPostal1
Probably has a lot to do with the customer care at the location I am in (Staples near Government Center), and the site rep Patrick is fantastic who sometimes gives courtesy calls to confirm a large order. Scans are done timely. The online system works just fine. Wish there was a bit more clarity on costs of each specific order, and also larger discounts on even larger batch orders but I understand there are limitations due to labor costs. I highly recommend.
Hi Farhan,
Thanks for your comments.
Our mail centers work hard to provide great customer service, so we appreciate your feedback very much.
Sincerely,
IPostal1
My experience with iPostal1 has been phenomenal. The employees are always courteous, prompt, & professional. I am highly satisfied with the service & I will continue using it for my small business!
Hi Jay,
Thanks for the review.
Helping entrepreneurs and home-based businesses is a big focus for us.
Sincerely,
IPostal1
Everything is done the way promised, accurate and timely
Hi Sharon,
Thanks for the great review.
Our goal is to provide the best digital mailbox experience as possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
It exceeds all my expectations and I would highly recommend it to anyone.
Hi Diana,
Thanks for the positive review.
We appreciate very much that you took the time to share your experience.
Sincerely,
IPostal1
Up until recently my experience with iPostal1 has been fine. For about the last three or four weeks it's been very erratic. I had 3 pieces of mail that just disappeared. I was trying to get them discarded but the site just kept locking up so I got out of it. The next day I signed in and they were completely gone. I also had three items I wanted scanned and it took a week to get that done. Previously, I would have the scans the next day. Not happy at all with this change in service.
The only small comment is regarding the interface
That is not very friendly for example to find a scan of received mail it wasn't easy to find same for the option to forward the mail
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Leah,
Thanks for your review.
Since, unlike regular physical mailboxes, we have a record of each piece of mail received, we need to keep a record of when we remove it from your mail folder, whether to forward, discard or hand it to you for a pickup. In addition, by keeping mail in a folder, the number of digital mailbox customers is not limited to the number of physical mailboxes in the store, which has room for only so many.
There are some options that new technology is providing to expand hours when you could pick up mail. It is on our to do list.
Sincerely,
IPostal1