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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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I haven't really used it as I'm mostly using as a return address. Will test features a little at a time.
IPostal1 seems pretty good. I have only used it for 2 months so am kind of new to it. I see my incoming mail and can see the images so know what they are.
I like that. I have also picked up my mail. Works fine.
I had my first package come in and be re-shipped. It took me a little while to figure out the system, but once I did that, everything went smoothly.
IPostal1 has great service and the customer response is fast.
I like the service provided by ipostal1 as of now. I hope things will keep going well. Thank you
I needed a mailbox in a different state with forwarding service for certain documents my business receives. IPostal1 does the job. The website is a bit outdated, but for the money, it can't be beat.
Set this up for extended travel having sold my home. Very convenient. I like that I can look at an envelope and generally can tell whether to open and scan or just discard.
Convenient, location is great, and the people are great.
Thank you. We are very pleased with service and highly recommend it
I don't love that you have to pay to see the contents of your mail when you already pay every month just to have the service. From my understanding, though, this is typical with most virtual mailboxes. Otherwise, it's been serving my purposes, and is easy to use.
They lost my package, I been waiting more than 7 weeks to get my Iphone, and nobody knows where is. I been dealing with them all of this time and is really exhausting to call them everyday and sending emails who never answer or respond. Incredible bad service. I've talk with Sue, John and Sunshine all of them are really diffucult to reach by phone (always in meetings), they dont call back after a call back request. And emails nobody answer.
I've also tried to contact Larry by Fcaebook, same result. Nobody answer
I did not get any correspondence about my package and how to move forward with its delivery after its initial delivery. They just told me they couldnt scan it because it was a package and not a letter but they didnt communicate how to forward it to me and im scared my stuff is lost. Valueable stuff at that.
Terrible I never received my mail! I called and ask what's happening they said I just have to wait because covid everything is backed up.
Bull$#*!
Thanks
Hello Monel,
Thanks for your review. We apologize for the delay in receiving your mail. We are concerned when a customer does not have a good experience with our service.
Our Customer Service team is looking into the situation and will get back to you soon. In the meantime, if you have any questions or concerns, please do not hesitate to contact us at [email protected].
Sincerely,
IPostal1
Customer service is good, but I don't like the fact that I get charge monthly along with get charged for every piece of mail I pick up.
So I was looking for a way to sell my handmade items online without risking my privacy and ipostal1 gives me that chance. It gives me a sense of security when shipping items
Many calls and many tries and many chats on line to figure out how program functions. Paid two $59 charges, one per each of 2 shipments, and nowhere is what these charges are for. Aldo with an approx $80 package to France forwarding a condolidat ed package of mail, there was NO tracking info. Has not arrived yet.
Hello Warren,
Thank you for your review. Customer Service is looking into your situation and one of the team members will reach out to you. Please contact us at [email protected] for further inquiry.
Sincerely,
IPostal1
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Denise,
Thanks for your review.
To ship a package that has been received at your mail center, please use the app or your online digital mailbox to select your mail item and then choose the ‘Ship’ task. You can then enter the shipping address and you will see real time shipping prices for a variety of carriers and service level options.
The Scan feature is used to scan the content of mail received so you can view a PDF in a few hours. Our Customer Service team will be in touch to help you out.
Sincerely,
IPostal1