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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Wisconsin
1 review
0 helpful votes
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Great Service
February 4, 2021

I appreciate the wonderful support and service they offer.

Date of experience: February 4, 2021
Colorado
1 review
2 helpful votes
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Very poor customer service
February 5, 2021

Company does not answer the phone. Company requires you to fill out USPS form 1583, otherwise you get a lot of surprise charges. Numerous USPS employees have told me that this company should not be requiring USPS form 1583. Very poorly run company. I would recommend doing business with someone else.

Date of experience: February 4, 2021
Larry B. iPostal1 Rep
over a year old

Hi Eric,

Thank you for your review. We have been adding new representatives to our customer service team as fast as we can, but due to the rising demand for our services and increasing call volume, we sometimes do not respond as quickly as we would like. We apologize for the inconvenience.

As far as form 1583 is concerned, The United States Postal Service (USPS) requires Form 1583 to verify the identity of the postal mailbox renter and to authorize the Commercial Mail Receiving Agency (CMRA) to receive mail on behalf of the postal mailbox renter. Not sure why the USPS employees misinformed you.

A CMRA needs to have a properly signed and notarized Form 1583 and two forms of ID to give you access to or request tasks for your mail. If you have any further questions or concerns, please do not hesitate to contact us at [email protected].

Sincerely,
IPostal1

District of Columbia
1 review
0 helpful votes
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Not Very Satisfied
March 6, 2021

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Date of experience: February 4, 2021
North Carolina
1 review
1 helpful vote
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Fast and Easy Package Pickup
February 4, 2021

Thank you for your availability in picking up my package from my virtual mailbox. This system has worked seamlessly and I truly appreciate you taking the time to inform me of all service options.

Date of experience: February 4, 2021
California
1 review
0 helpful votes
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Poor response
March 6, 2021

Difficult to get info about status of mailbox after initial application and docs sent

Date of experience: February 4, 2021
Texas
1 review
0 helpful votes
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1
March 6, 2021

Calling you is very difficult, you hire and my friends to answer the phone call for you.

Date of experience: February 3, 2021
New York
1 review
0 helpful votes
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Still new to this whole thing. But I'm enjoying the way it working.

Date of experience: February 2, 2021
North Carolina
1 review
0 helpful votes
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NICE!
February 2, 2021

Great experience! Recommend to family and friends!

Date of experience: February 2, 2021
New Jersey
1 review
0 helpful votes
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Great service
February 2, 2021

Service is prompt and the staff person is very friendly.

Date of experience: February 2, 2021
Maryland
1 review
0 helpful votes
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Beyond Satisfied
February 2, 2021

I am exceptionally impressed by the efficient and super fast service I received. The entire process was explained clearly and easy to follow.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Issue resolved Quickly
February 2, 2021

Courteous staff. Encountered a small issue but it was quickly resolved.

Date of experience: February 1, 2021
New York
2 reviews
0 helpful votes
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My Experience
February 2, 2021

I have been using ipostal1 for a couple of months now. The service is seamless and is far cheaper than UPS Store.

Date of experience: February 1, 2021
Georgia
1 review
0 helpful votes
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Ipostal provides amazing services
February 2, 2021

Since signing up with Ipostal the service provided has been just as advertised.
I love working with them to date
Would definitely recommend Ipostal

Date of experience: February 1, 2021
New Jersey
1 review
0 helpful votes
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N/a
March 3, 2021

I don't provide free surveys or reviews. I charged for those services as I am being charged for your services.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Great
February 1, 2021

I love this service best on the market when you have a business

Date of experience: February 1, 2021
Latvia
1 review
0 helpful votes
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Great job, attitude
February 1, 2021

Great working attitude! Quick response and answers to questions.

Date of experience: February 1, 2021
Belgium
1 review
0 helpful votes
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Congratulations
February 1, 2021

I'm at one month of experience, creating an account in a few clicks, so far everything is fine and my mails I receive them without problems.

Date of experience: February 1, 2021
Illinois
1 review
0 helpful votes
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No issues
February 1, 2021

No issues so far, have been able to have my business mail sent and picked up.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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IPostal Review
February 1, 2021

I haven't really used it as I'm mostly using as a return address. Will test features a little at a time.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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IPostal1 seems pretty good. I have only used it for 2 months so am kind of new to it. I see my incoming mail and can see the images so know what they are.
I like that. I have also picked up my mail. Works fine.

Date of experience: February 1, 2021