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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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I'm glad I decided to try your service. Overall, its been a great experience. More convenient and less expensive than having a PO Box. The staff at the location i visit are very cordial and knowledgeable.
Great service! A++. I love being able to cover my San Antonio market with the local presence of my office suite
Great experience very easy to use. Love this service. The convince is outstanding.
All correct, nothing special but they do what they day.
Running smooth until I requested a scan and got someone else's mail scanned to me. It was cleared out then my correct mail was scanned. A bit scary to think my mail may have been viewed by someone on the other end as well. I'll prob just be forwarding my mail instead of the scan shred option moving forward. I'll give them another shot though mistakes happen.
Happy customer Representatives are professional and courteous%
It's been working great for me
I think it will help my business grow
I paid $99 to pay for the right to pay you for every piece of mail I paid to have a mailbox for. Nothing is clear or easy, I should have known from the time I signed up
Highly recommend iPostal, professional, exceedingly helpful and a great representation of your business, like our Virtus Propter.
Excellent!
I have an account with iPostal1- Mailbox 1243 with mailbox at Islington, London, UK. While I understand that the current lockdown in UK is not helping matters, the staff at the N17AA location while being polite are unhelpful. Replies to email to the N17AA support require at least 3 reminders before being acted upon. The saving grace has been Ms Devorah from iPostal1 in the US who responds to the emails and forwards to the N17AA support for action. I had asked iPostal1 to consolidate and ship to India. My credit card was billed but I never got the shipment info. The parcel is stuck with UPS UK since 25th Jan 21 and my calls to N17AA support a standard reply "Call UPS UK". I have escalated to UPS UK Country Manager on this. Frankly, the experience has been pathetic and I don't see the value for the expensive services on offer. Looking at alternatives to iPostal1 before switching.
Hi Shashidhar,
Thanks for your review. We are working very closely with this mail center to improve service standards, including hiring additional staff to deal with the influx of new customers. We apologize for the delay in shipping your package.
UPS is usually a very reliable service carrier.
Sincerely,
IPostal1
A postcard from Google was business said it was mailed on Dec 29 but I never received anything. I've requested they resend it.
Not receiving Mail/notifications for Mail. Even when I did get a notification for new Mail there was no new Mail in my box.
Hi Donald,
Thanks for your review. A member of our Customer Service team will look into your situation and get back to you soon.
Sincerely,
IPostal1
Postal is performing as expected no issues so far.
Hi Emili,
Thanks for your review. Glad you like your iPostal1 mailbox service. We are not sure what you mean by "compilation." Please contact our customer service team at [email protected] so we can better understand your issue.
Sincerely,
IPostal1
Everytime I enter the store, I am greeted like family. The service goes beyond what I would expect. Very thankful for this group of people.
Great Quality! And service with no delay. It will be a pleasure to recommend to other clients.
Poor. Easy to purchase the account service but then the extra fees start. Notary fee, mail action fees, fees fees fees. Nothing like what I expected.
Hi Michael,
Thanks for your review. Our goal is to make using iPostal1 simple and pricing-transparent. We do post the pricing for all our services on the Pricing pages and by the address listing of each address on our website. Perhaps you missed some of this information.
Please keep in mind that at most locations the monthly mailbox fee is only $9.99. You would pay twice as much for PO Box and that does not come with the convenience of digital mailbox service, so this really is a great value and a tremendous convenience.
Some locations charge for mail pickup due to the time and labor involved in retrieving your mail and processing the task in our system so you have a complete history of the mail items.
We don’t charge any fee for notarizing your forms unless you prefer to use the online notary, which is provided as a convenience. Notarization is required by the USPS to verify the identity of anyone who opens a mailbox, digital or otherwise.
Sincerely,
IPostal1
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mark,
Thank you for your review. Glad we were able to take corrective measures and rectify the problem.
We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service.
We are sorry you experienced this issue. Our support team is working with the mail center operators so that this does not happen again.
Thanks for choosing iPostal1.
Sincerely,
IPostal1