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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

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35,730 reviews

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Texas
1 review
0 helpful votes
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Great Service
March 18, 2021

Automation works great. Simple setup. Reasonable prices. They work with my weird schedule.

Date of experience: March 18, 2021
Texas
1 review
0 helpful votes
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Excellent resource
March 18, 2021

My experience has been great communication and accessibility.

Date of experience: March 18, 2021
New Jersey
1 review
0 helpful votes
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Virtual mailbox
March 18, 2021

Easy to use and convenient mail. Also priced well.

Date of experience: March 18, 2021
New Jersey
1 review
0 helpful votes
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Good so far
March 18, 2021

I have not received much mail as yet, but my limited experience with postal has been good. They quickly answered any questions I had.

Date of experience: March 18, 2021
Georgia
1 review
2 helpful votes
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No customer service - TERRIBLE
April 17, 2021

No returned phone calls, emails that go ignored. I have called my local office 3 to 5 times about a letter lost bt them. Then today I get an email saying they will charge me for storage if I dont pick up the letter... the same one they lost.

Date of experience: March 18, 2021
Maryland
1 review
0 helpful votes
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Great Option Overall
March 18, 2021

I've had good experience with iPostal1. It is definitely better than using a PO box and dealing with the post office. It's less expensive than the UPS store and I've had no issue picking up mail. I've had FedEx deliver to the this address and when I get the push notification from FedEx that it was delivered, within 30 minutes I'm receiving a notice from iPostal1 letting me know it was delivered. The only problem I had was when I scheduled a pickup. Apparently I am charged a $3/item charge when scheduling a pickup. That is not listed anywhere that I could find. When I don't schedule a pickup it's the regular $1 charge. So I stopped scheduling pickups. Otherwise, I have been happy.

Date of experience: March 18, 2021
Connecticut
1 review
0 helpful votes
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All good
March 18, 2021

So far so good, working well with the online app, smooth so far

Date of experience: March 18, 2021
Massachusetts
1 review
0 helpful votes
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Staples Not Handling Well
April 17, 2021

I did not realize that I would be waiting in line at Staples anytime I wanted to pick up my mail. And, Staples then needs to find the right associate with the key to get me my mail. This is a much more inconvenient/long process than I expected.

Date of experience: March 18, 2021
Pennsylvania
1 review
0 helpful votes
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Great use
March 18, 2021

I love the options for my small business, I am able to receive mail without it coming to my physical address.

Date of experience: March 18, 2021
Saudi Arabia
1 review
0 helpful votes
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So far so good!
March 17, 2021

So far so good, So far so good, So far so good, So far so good, So far so good, So far so good, So far so good,

Date of experience: March 16, 2021
Florida
1 review
0 helpful votes
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Great service as usual.
March 17, 2021

Kind & friendly staff. Love the service.
Repeat customer and highly recommend it.

Date of experience: March 16, 2021
AE
1 review
0 helpful votes
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Great service
March 16, 2021

Great service as usual.
As of now I did not faced any issue.
The support is amazing

Date of experience: March 16, 2021
Alabama
1 review
0 helpful votes
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Everything's great
March 16, 2021

Everything's great, the staff and the ease of the app make my experience much better.

Date of experience: March 16, 2021
Virginia
1 review
0 helpful votes
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Awesome
March 16, 2021

Very reliable source useful tool, helpful and easy to use.

Date of experience: March 16, 2021
Indiana
1 review
0 helpful votes
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Great!
March 16, 2021

Great customer service, just what I needed for my business without the cost.

Date of experience: March 15, 2021
Arizona
1 review
0 helpful votes
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New to Ipostal1
March 15, 2021

So far it's been good. Have not used it very much as we are moving.

Date of experience: March 15, 2021
Pennsylvania
1 review
0 helpful votes
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Easy To Navigate!
March 15, 2021

I Like iPostal1 A Lot. I Can See Exactly What Mail I Receive Because They Take Pictures Of It & It's Easy To Navigate. I Just Have An Issue With Transferring Mail From There To Another Address Because Sometimes It's Just One Piece Of Mail & They'll Charge Me $10 To Put It In A Bigger Envelope To Mail It Out. It Would Be Nice If They Wrote On It Stating "Sending Address Or Send To This Address" That I Wouldn't Mind But Overall It's Great!

Date of experience: March 15, 2021
Nevada
1 review
0 helpful votes
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Great service
March 15, 2021

Great service, as expected
Always on time I highly recommend

Date of experience: March 15, 2021
Illinois
1 review
0 helpful votes
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Easy
March 15, 2021

I signed up for this to have a business address to put on my shipping labels. I have no actual need to ship anything to my address, but I would only use it as a last resort because the location I chose charges $5 for a package. Yeah! They charge me to come inside the store and pick up my own package lmao!

Setting this up is not entirely virtual, I wasn't about to pay someone $25 for a stamp so I went to UPS to get notarized - it was $4 there.

I signed up for the month to month as I didn't want to commit 1 year right away. My card is charged monthly with $9.99.

Someone complained customer service was slow but I used their site chat after hours and I was helped by an actual person and they were pleasant to speak with.

Date of experience: March 15, 2021
Guam
1 review
0 helpful votes
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Satisfied customer
March 15, 2021

I am hapy that I get my mail fast because Ipostal1 informs me at once.

Date of experience: March 15, 2021