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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Once I signed up with iPostal1 I had an issue with a mail that got returned to a sender. After raising this issue with the Staples store that provided that service I found out that the address of the building was messed up and the owner of the building never put the right address outside of the building. So every major parcel company's driver never could find the right place to deliver the postage to the address that I rent. At last, I spoke to the store supervisor of Staples and he assured me that the problem is solved. I don't know if it works or not, but I can't run a business with an unstable legal address. Need to find another one.
I received a letter yesterday that had business cards for a business that is not mine. A couple of minutes later I received notification that I was charged a dollar for that particular piece of mail so pisst
Hi Jason,
Thanks for your review. Sorry about the problems you described. We work closely with our mail centers to ensure that our standards of service are maintained, and will, of course, follow up with your mail center. A customer service representative is looking into your situation and will reach out to you.
Thank you for being our valued customer.
Sincerely,
IPostal1
We have used the virtual mailbox services at the Delaware location - Mail Express 24A Trolley Square, Wilmington, DE *******, and the prices per package type is absurd with prices that should be 50 cents and we are asked to pay $8 for it. I cannot recommend this place at all with their pricing system. AVOID THIS PLACE
Hi Darrell,
Thanks for your review. One of our Customer Service representatives is investigating your situation, and will reach out to you.
Sincerely,
IPostal1
Store employees have been helpful USPS not so much. Took two change of address requests to get my mail delivered. They now won't accept an address change.
Hi Christine,
Thanks for your review. Glad you have found the store employees at your iPostal1 mail center helpful. The USPS generally does a pretty good job, but sometimes has limitations that can be inconvenient. If you have any further questions or concerns, please do not hesitate to contact us at [email protected].
Sincerely,
IPostal1
I have no complaints. I give it a 5 star excellent service.
Great way to grow and expand your business! Easy set up and appreciate the availability to assist me in any way! Thanks iPostal1!
Works as desired for my business will use again in the future if needed definitely recommend the service to those that need it
Still trying to get used to some things. The options for having mail forwarded are not super clear (one time I had a handwritten envelope arrive with mail in it and another time I had a fedex package sent to us), so I am still trying to figure that out but am generally happy with getting our mail this way now. Thank you.
Hi Victoria,
Thanks for your review. We are glad to hear you are enjoying the service!
Regarding mail forwarding, please contact [email protected] and one of our Customer Service representatives will be happy to assist you.
Sincerely,
IPostal1
All good for now thanks, I have no complain about the service
We have been extremely happy with iPostal1 and the service they are providing us.
I love the service I have received and will continue to do business with you. I have sent several referrals to iPostal1 because of convenience and service rendered. Great Job...
So far very leased with iPostal1 service. Notification is great and shipping is fast.
Happy. New and haven't used much yet. Thank you.
Do not feel comfortable saying much as I do not know who sitejabber is and ipostal1 has not mentioned your affiliation to me.
I have been using Ipostal1 for a few years now and never had trouble with my mail. Awesome service at great prices.
IPostal1 so far has been very helpful to provide services stated on their website. So, this review is according to my own experience, well done. Keep up the good job! Looking forward to more exciting features to come.
My experience with iPostal1 has been mediocre. I get it that there are certain forms that need to be filled out but they overcomplicate it by "pre-filling out" the form as they call it. Turns out in my case the items on the PDF are wrong. And the way they constructed the PDF, I cannot edit it without blowing a chunk of the instructions. So it takes a few months to get this issue resolved. Meantime I ask for a credit for the months that this takes... i'm NOT asking for a refund... or partial refund... just give me the 3 months credit that I cannot use because you cannot service my mail. Well, after a few emails with customer service, the answer is still no. Really... this is no sweat off your back and would mean a lot to a new company like mine. But more importantly it just means you are willing to show your customers that you are willing to be flexible and it's not about the money ALL the time.
Hi Alex,
Thanks for your review. We apologize for the delay in reviewing and approving your forms.
We are always interested in how/where we can improve our communications and welcome your input. Please write to us at [email protected].
Sincerely,
IPostal1
I have no issues with ipostal. They team runs a very professional business and Jorge treats me with respect. The follow up time on emails with questions is remarkable. I have no issues and I do recommend them to others,
Best
Patricia
Everything worked fine for my needs. When I had questions about mail pick up I just called my location and the guy explained everything perfectly.
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Hi Shavkat,
Thanks for your review. Glad we were able to take corrective measures and rectify the issue with your mail center.
If you have any further questions or concerns, please don't hesitate to reach out to our Customer Service team at [email protected].
Thank you for being our valued customer.
Sincerely,
IPostal1