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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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It's been a great service so far. I wish I would stop getting mail altogether, and everything would just be digital but this is the second best option.
It was a little shaking in the beginning l, though through communication we were able to get things rolling. Wasn't really aware that I have to pay for my mail to get sent to me if I was paying a monthly fee, figured it was included. I wish the app was a little more up to date. Besides that, its been pretty good.
I am very happy with the resolution. I received a call from the corporate office as well as the local office in order to address my concern. There has not been a reoccurance on any issue.
I had a problem with some billing and they took care of it easily and immediately. Such a refreshing change from so many of the other big businesses you can only contact by computer. Please don't ever change and make me eat these words :)
I've really enjoyed my experience thus far with this service. I found it to be a much more affordable option than using a PO Box from the postal service.
I signed up and all was easy. When I received mail I was notified immediately.
Very satisfied.
So far, so good. I have not yet received any Mail notifications, so hopefully my mail is not being misplaced or lost. Otherwise, all seems ok so far.
Attentive to customers needs! I'd highly recommend their services.
I'm very happy about their service, above expectations!
Really horrible service. All problems. I contracted a one year service with them to open an LLC in the USA. At Notarize I verified all the documentation with a lawyer, but at ipostal1 they found the notarization to be incorrect and made me pay for the notary services again! Then I received a letter from the IRS in my name and that of my company and they did not give it to me, because they say that now I have to prove that the company is mine, it does not help them that in an official envelope my name appears next to that of my company. Is it legal to ask for private information of your company? Is it legal not to deliver an official postal mail if your name is written on it? In short, I do not recommend it. Everything is problems...
I was disappointed when I received the email that my email address was changed, right after I just paid my May 18,2021 yearly Bill. And I still haven't gotten all my late mail. And I've been over 3 times at the new mailing address, and they said I would get a new mailing update after I got my forms notification brought in. But it has been over 2 weeks, and no email from Staplesipostisl1.com support *******@staplrs.com.
*******@staplrs.com
In Loma Linda, Ca
Hi Gwendolyn,
Thanks for your review. Sorry for the problems you described about your mail center. One of our Customer Service representatives will look into this situation and contact you.
Sincerely,
IPostal1
I appreciate the good quality service that iPostal provides for my small business solutions. The onboarding process was super simple, and many options were available in my area. I plan on being a customer for life.
Letters take weeks to get there. Not even sure this works yet and get invalid charges. Not pleased
Hi Tania,
Thanks for your review. Our customer support team has been working with your mail center to figure out the issue and will get in touch with you as soon as possible.
Sincerely,
IPostal1
Got it set up, haven't updated my address anywhere to begin using it. Still unsure of my evaluation
This is exactly what I needed for my home-based business.
Not clear instructions. Took my money but I can't get any answers. Gave up. Worthless. I can not believe they ate in business.
Hi Jon,
Thanks for your review. Sorry about any problems you have encountered getting answers to your questions. Our Customer Service team will contact you to provide whatever help you need and get you up and running. We want you to have a great experience using iPostal1.
Sincerely,
IPostal1
I'm notified of my mail. I receive a reminder notifications. The location is not far or hard to find. Customer service is always respectful and considerate. I love them!
I still am not receiving notifications when there is mail in my box. The only notification I've received was for a test package that iPostal sent to prove to me the service works. I have another stack of mail today that was waiting for me but I had no idea it was there.
Hi Sam,
Thanks for your review. You should receive notification of new mail by email or push notification to your phone within a few minutes of the mail being inserted into your digital mailbox, usually on the day it is delivered.
We have notified our team so they can review this issue and assist you. You can always reach out to Customer Service at [email protected] for any questions or concerns.
Thank you for being our valued customer.
Sincerely,
IPostal1
This is our second time using this service and we have had no issues. We use a local center for our mail forwarding and they have been very helpful with a few unexpected packages that came. I would use them again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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Hi LaRenna,
Thanks for your review. Glad we were able to get you signed up smoothly.
Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website. Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup.
We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people who do.
If you have any further questions or concerns, please contact our Customer Service team at [email protected].
Sincerely,
IPostal1