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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Everything is exactly as described! I can use my address to send packages or mail so that when I travel I am able to have that mail redirected to wherever I might be.
Funciona como me esperaba, muy bien. La pagina tiene instrucciones claras y precisas.
I've been using iPostal1 for about 3 months now and it is as I expected. I like that my location does not charge me to pick up my mail. It is easy to just stop by and pick up my mail. The app works great. I receive my notifications regularly and when I see the photo of the mail I know immediately if it's urgent or not.
The service advertised is the service I am receiving. I receive front scans of documents which signals to me the urgency I need to pick up the item. I am notified when I am about to pass my storage time (30 days) which helps me avoid unnecessary charges. I wanted a low cost way to receive mail for my business not using my home address and this service definitely does it.
One does have to buy a bundle of mail opening, scanning and shredding nuts it's reasonably priced and as the title says, convenient.
IPostal is the modern day Postal Service meets email. Low-cost, easy to use, fast and convenient way to utilize this amazing service!
All is going well just as described. Very pleased with the prompt and efficient service.
As a service which gives us our mail as we are in between residencies it it great but the fees they add on at every turn really frustrating. Not only must we pay for this service but a fee for everytime we pickup our mail and another fee for packages seems excessive.
Each individual item that gets scanned has to have a separate pick up scheduled. It makes it difficult and time consuming for the postal store to mark as picked up in the system. There should be a way to combine pickups of multiple items within the app.
Hi Allison,
Thanks for your review. The good news is that you don’t have to create a separate pickup task for each mail item.
Using the app or the online mail manager interface, you can click on all the items you want to pick up then select the Schedule a Pickup task. This way, all the items appear under one task, the mail center simply has to complete one task and all the items are marked as picked up.
Thanks for being an iPostal1 customer.
Sincerely,
IPostal1
Overall a good service. Trying to get mail forwarded can be trying at times. The user interface is not as clear as it could be. But I have a place for my mail and ultimately I get it forwarded to me.
Hi Larry,
Thanks for your review. Glad to hear our service is working for you.
You will be happy to know our tech team is working on a major upgrade to the online mailbox user interface, which should roll out in the coming months.
In the meantime, thank you for your patience and for choosing iPostal1. If you have any questions or concerns, please do not hesitate to contact us at [email protected].
Sincerely,
IPostal1
Very fast, comfortable and very good value. I would recommend to anyone outside the US who needs to monitor correspondence (letters, etc.). Great service!
When I signed up for the iPostal service, I provided an Application for Delivery of Mail Through Agent and Utility bill. These have still not been processed and I am being charged for mail storage I cannot delete the mail because of the failure to process these documents. I have called customer service and been promised a resolution, but nothing has been done.
Wonderful experience very flexible and accommodating
This service seems to have value for home based business owners that need to separate their business and personal property. I was easy to sign up however completing the process has been somewhat confusing. Overall, I believe that the service still has potential to be of value.
Hi Al,
Thanks for your review. Glad our service will be of value to you.
Our customer service team will contact you to help you complete the process.
Sincerely,
IPostal1
Awesome service, really fast and helpful.
Hope is gonna be the same in the future
Communication about when mail has been received could be better. I do a lot of Amazon shopping and USPS was bringing my stuff somewhere else so I lost trust in the mail delivery. Staples did a great job following up but it took several weeks to sort out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gary,
Thanks for your review. Our strategy is to charge for Optional Services only when customers use them, like scanning mail content, shredding, or pickups, in order to keep the monthly mailbox price as low as possible.
If we included more ‘free’ services’ in the monthly fee, the monthly fee would have to go up.
We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people who do. Our goal is to offer great service at a great value.
Thank you for being our valued customer.
Sincerely,
IPostal1