Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
We monitor reviews for authenticity
I have two virtual addresses, one in Syracuse and a 2nd one in New Hartford. So it means that if i have 2 accounts then it is working well for me. Thanks
So far this service is working out well. No issues!
Seamless and Painless.
Having said that, I would need to test some heavy use.
Everything was managed within the agreed times and conditions
Very efficient virtual postal service. I like that I can read everything online. I just dislike how I have to pay for scans to have my mail scanned for me to read. Price is very reasonable though
Good Platform. Easy to navigate and user friendly. Overall satisfied customer.
I am quite happy with the easiness of the operations. Prompt respond by the reps.
Thank you
The only real con that I see with ipostal is when I go to the Staples for pick up I have the wait for a manager, then I have to wait for them to electronically pull up the page to confirm pick on a hand help device that is very slow
Hi Jessica,
Thanks for your review. Sorry that you did not have a better experience with your local mail center. We will reach out to them, and we hope your next experience will be much better.
Should any other questions or concerns arise, our Customer Service team can be reached at [email protected] and is always available to help.
Sincerely,
IPostal1
It is what I need for my company, and they are very helpful.
I love everything about iT. Quick service all the time
IPostal1 is just what I needed to help getting my mail.
This service is easy to use and wonderful for small business owners that operates from their homes and resonable price.
Ipostal has been a very good service, they'll contact you if there's any issues regarding your account.
The email notifications when you have mail to pick up are always sent out in a timely manner.
Love this option for my business. Best price compared to competitors. Most friendly staff than other competitors. Wish I heard of ot sooner. If you need a business address, don't wait any longer sign up now with them.
I love it. I use it for my business so that I don't have to use my private address.
Great visit in person, much appreciated and ver efficient. Thank you much!
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Sundaralingam,
Thanks for your review. Sorry for the issues with clearing your mail after a scheduled pick up. Our customer service is working with your mail center to fix this situation.
A representative will reach out to you to see if there is anything else we can assist you with.
Sincerely,
IPostal1