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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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I had the sevice 3 Months never received my mail.
Williamsburg VA location
The manager of the Copy shop told me the post office was having problems. I payed for 3 months and got nothing. When i canceled i asked for a refund the CSR said i was lying. I am very disappointed and wouldn't recommend the service
Can't send mail to this address. Mail has been returned to sender. Would not recommend. Setup was a challenge.
Every 3 days I get a message saying I have expired my 30 day limit on mail. I pick up my mail and make sure it's cleared, but I am still charged a fee. This happens every week. It's not fair Im being overcharged for using this service
Hi Ivy,
Thanks for your review. We are sorry you are experiencing this issue.
Our Customer Service is working with your mail center to fix the issue and will reach out to you.
Thank you for being our valued customer.
Sincerely,
IPostal1
Makes my company look professional.
And convenient mail alerts with photos!
So far I don't have any issues with it! I like it a lot and it has been helpful for my company
Meets expectations. They must improve the data that is sent to notarize. If it is a company, they must fill in the company data as well
I was looking for an online post office site and after lots of research this one was the clear winner. Fast, easy to use, great responses. And you can physically pick up letters IF you choose. Highly recommended. My only note would be to spruce up the UI to make it a bit more attractive to the eyes. It feels a bit too old school Microsoft.
I had a few packages delivered I picked em up, there was a nominal fee to pick up my packages I wasn't aware of at first but it beats having them delivered to nobody and never getting them
Easy once the verification process was complete. Wish there was an even lower cost option for low volume usage. I need it for a vanity address and to legitimize my business and have no real mail coming in and paying $39.99 I think it should be more like $9.99 for my purposes. Can you all look into that? Otherwise, other than pricing, all good so far.
Hi Susan,
Thanks for your review. There are absolutely other options that fit your criteria.
It sounds like you would be interested in the Green Plan 30, which is $9.99 per month.
One of our Customer Service representatives will reach out to you to assist you with the switch.
Thank you for being our valued customer.
Sincerely,
IPostal1
Lookup site is user friendly and rates are reasonable for what we need.
Very polite office, online access is great. I can see who sent me a mail and have about a month to pick it up at my basic rent.
IPostal is a convenient postal solution for my small business. My business is mostly virtual, so having a physical post office works well for business formation records, and is efficient when I travel and still need my mail processed. Thank you.
What I like about iPostal 1 is that they will notify you every time you received a mail
And if you want them to forward the mail to you they will do it for less fee.
I have been using iPostal1 now for three months while I am out of the country for an extended stay. I receive updates regarding my mail on a daily basis, and services requested such as scanning and pick up are honored without 24 hours. I had one hiccup where the system blocked access to my documents, which could have been a big issue if I had needed to access my mail on an emergency basis, but it was resolved within a week. All in all, I have peace of mind knowing my mail is safely stored for me while I am away.
I love it no complaints and everything has been really smooth
Fee to pick up packages was a surprise. Free shipping but then $2 to pick it up from Staples.
I'm sure the site tells you somewhere but I didn't know until I picked up packages. Now have to ship to Amazon Hub. Not a big deal, just annoying.
It is great for a virtual but I was shocked I had to pay to get each piece of mail.
Hi Tiesha,
Thanks for your review. Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website.
Our goal is total transparency. Our aim is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup.
We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.
Please note that if picking up several pieces of mail at one time, there should be only one charge, not one per piece.
Thank you for being our valued customer.
Sincerely,
IPostal1
Works great for my business needs! Timely notifications which is essential. Thanks
No complaints as of yet you guys have been great to me at pick up let along if I was to call for any information regarding my box. I appreciate it and thank you.
Helpful staff. So far, so good. I have yet to use some features such as scan or shred.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


HI George,
Thanks for your review. Sorry to hear about the problem you had with your mail.
If mail arrived before your Form 1583 was approved, then the mail center cannot accept your mail from the USPS. Our mail centers have no choice but to comply with the USPS regulations, which require that the identity of any mailbox holder be verified before mail can be accepted.
One of our customers service representatives will look into the specifics of your situation and reach out to you.
Sincerely,
IPostal1