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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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Good work answered all my questions with a very educated response. Finished sooner then expected very happy about that.
I live outside of USA and my phone was locked by sprint. They help me, thanks!
Peter
Hey Peter! We are very happy that we helped you unlock your iPhone! You can use any network you want now, so enjoy!
Thank you for unlocking my device. It was cheap and quickly!
No problem Artyom. Enjoy your unlocked iPhone! Thanx for your great review!
Very helpful guys! Those people know exactly what they are doing! I surely recommend it!
Thank you Kosmas! Glad that we could help you! Our doors (e-mail) are always open for any questions!
I was trying to unlock an iphone wich i bought from ebay. I have trusted 2 other companies unlockriver and myimeiunlock and they both failed to unlock it and they kept me almost 3 months without phone and information about what is happening. Mr Zisis answered all my questions and unlocked my phone. They are the best i will trust them again for sure
Thanx Abraam! Zisis asked me to thank you too for your nice words! We are happy that we managed to unlock your iPhone and you can enjoy it!
Good to hear that you stayed satisfied from our services Rick! Enjoy your Unlocked iPhone, and thank you for you awesome review!
I've used this service three times. Twice for my iPhones and once for my wife's. It's fast, economical, and painless. Very smooth process and I've been consistently impressed by the prompt attention.
I would recommend it greatly.
Thank you Brandon! Glad that we helped the whole family (You and your wife at least!). Enjoy your unlocked iPhones (And bring more from your family and friends :D) !
I'm here again to highly recommend Zisis and team!, they unlocked another iPhone 6 Plus in just two weeks!
It's working very good!
I can tell if you try to hire them you will be in good hands!
They do what they promise to you!
Thank you guys.
Hello Alex! Yes, Softbank Japan is a tough one, but everything turned out ok for you! Enjoy your Unlocked iPhone and thanx a lot for your great review!
Very helpful and thorough, A+ Service! Thanks a million!
Thank you Melissa! Glad we could help you! :D
Very thankful for service delivered and would recommend to any of my family or friends wanting to unlock their iphone.
Service delivery lived up to what I had expected
Thank you
Regards
Jim Bainivalu
Thank you Jim. We will provide the same service to your family and friends! We are doing our best to keep our customer satisfaction to the highest levels! Enjoy your Unlocked iPhone!
I had softbank iphone 5, which Zisis and team helped to unlock within 2 weeks and iphone is working perfectly fine :), the only drawback is i cannot update iOS, which should be okay for me :).
Zisis and team is very helpful with any questions we may have, and make sure they tell you clearly about unlocking limitations. This is what we all want :). Many thanks Zisis and team and keep up the good work :)
Enjoy your unlocked iPhone Rakesh! Softbank Japan is a difficult network to unlock, but our Worldwide iPhone Unlocking service is able to unlock it! Thank you for your awesome review!
I placed my order around Christmas time which is probably the busiest time orders coming left and right but they manage to communicate with me as best as they can, they listen and answer questions & if your an impatient person no worries full refunds are 100% guaranteed
Thank you Malik! You are right, during holidays not only we have a lot of orders, but the unlocking times change as well (Due to the large amount of orders!). Thanx for your patience!
The mobile was unlocked satisfactorily after 3 or 4 days.
Good service and great communications provided.
Hey David! Thanks for your nice words! Enjoy your unlocked iPhone! :D
I went to 4 different places 2 in real life and 1 online, and none of them could unlock it. I tried this place online with some doubts becasue the others couldnt but Zisis guarenteed that they could do it so i was pretty confident. Althought it was a little pricey because the currency exchange, and took a little long (because im impatient). However, they got it done and I was very satisfied they also respond to their emails which are very helpful unlike other websites lol. Amazing and I am greatly satisfied!
Well, the say that third time's the charm, but in your case the forth was! Thank you for your great review. We are really happy that now you can enjoy your unlocked iPhone! Spread the word :D
Can vouch for this. I wasn't clear initially when I received results - emailed them and got a reply within 24hrs with what I wanted. Helpful and clarifying. Couldn't ask for anything more
Thanx Cam! Highly appreciate your great comment! We are pushing very hard to keep our unlocking times and response times very low!
My phone was locked on ATT USA, and I live in France so I had to unlock this... And they've done it quickly without any problem for a good price!
Thank you Cyril! Enjoy your unlocked iPhone with any network you want. Your only problem now, is to pick the cheapest and best Mobile Network to use! :D
I was skeptical at first using this service, because I wasn't sure if they would actually be able to unlock my sprint IPhone 6. Also my previous attempts with other companies didn't go as well. However, this company stuck to there word and did there job. My IPhone is completely unlocked and I couldn't be more excited.
This company will communicate the best that they can with you about the details of your phone. However, the waiting time for my phone unlock was a little lengthy but I believe its because I can't be a little impatient at times and also because I had sprint and they can be a little tuff.
My experience with IMEI and unlock zone was great and I would recommend using their service
Thank you Bionca! You were not impatient at all! You just wanted an unlocked iPhone! I am very happy that we manage to give that to you! Enjoy your unlocked iPhone!
Even I placed a wrong order... they refound me completly my money & Im 100%satisfied with iphoneunlock. Zone...& Recomanded to evryone
Thank you Ali! We have a 100% money back policy (not only in words!). If you need further help, we are one e-mail away!
This is the first time I used an unlock service this way, and now I'm writing this review qith my newly unlocked iPhone 5. Thanks a lot!
Enjoy your unlocked iPhone 5 Eduardo! Remember, this is a permanent unlock, and you can update your iPhone to any iOS version you want!
Just unlocked my iPhone 6 with ease thanks for the prompt service
Thanx Daniel for your nice words! We are happy that you stayed satisfied!
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Hello Jerryel! Thanx for your great review! Enjoy your unlocked iPhones!