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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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These guy's tried hard but my iPhone is still blocked.
I received fully refund. Thank you Zisis.
Thomas from Switzerland.
Is it anyway yall can bypass my iPhone 6+ it's blacklisted as stolen or lost. I bought it last week the gut lied and told me it was unlocked. Etc come to find out it was on the blacklist. So can yall help?
Hello Rika, this is the wrong section for questions, this is for reviews only! Please delete your questions from here, and contact us through our Contact Form. It is working normally, because we receive daily many questions! We will be able to help you with your blacklisted iPhone!
Bought a softbank iphone 5s off ebay. Didnt know what Softbank was or ever even seen a sim locked phone before. Thanks to this service 24 days after ordering we have our phone unlocked! Thank you so much! You are awesome!
Thank you very much Stefanie! That was a great review! We are more than happy that you stayed satisfied from our services! Enjoy your Unlocked iPhone!
I have iPhone 6 I bought from Japan with SoftBank network. I purchased unlocking service and was told estimated process time was 18 business working days. They emailed me exactly 18 days later and unlocked my phone! Very happy!
Thank you Mixey! Enjoy your Unlocked iPhone!
I am from Costa Rica, I tried different websites with no results. After of paying and getting my money refunded because my iphone was on blacklist i found iphoneunlock. Zone and it was perfect, it took around 15 days but finally my iphone was unlocked. If i ever have an iphone with the same issue i will make sure to use your service. Thanks alot!
Thank you Josua! Enjoy your unlocked iPhone!
Hello sir I need your help I had found an iphone 6 on road but its icloud was locked with unknown person
Will you please Help me to unlock the icloud id
My mail id is *******@gmail.com
Hello Shaik. This is not the right area to make your questions, we have a Q & A section. Send us an e-mail to help you!
This unlocking service was good they unlocked it as soon as we purchased the code but the price is a little expensive I recommend they lower the price a little
Hello Sun. We are doing our best to keep the prices as low as possible! Enjoy your unlocked iPhone!
Hello. I bought iPhone 5 last time. But I can't open it. Since the previous owner doesn't clear her apple ID. So can it be fix?
Hello. Please contact us through our website's contact us form. This is not the right area for making questions, it is only for reviews/feedback from our customers. An agent will reply to you once you leave a message to our contact us form!
Successfully unlocked iPhone 4s, within 2-3 days. The support was excellent, always updated about the status of my request.
Recommended to anyone who wants to perform unlocking process.
Hey Igor! That's a great review, thanx for your nice words! Enjoy your unlocked iPhone Igor!
Got iphone 6 softbank unlock with worldwide method.
Can't use itunes but it's the price to pay.
I particularly love the attention to detail the customer service provided.
Thanks zysis.
No problem Adan. I hope that our suggestions will help you with your problem! You can contact us anytime!
The service was quick and efficient - well done,
I am very satisfied and happy we can use the iphone again
With any SIM card,
Thank you
Hannes
Thank you Hannes! Enjoy your Unlocked iPhone! If you have questions, our "virtual" doors are always open for you!
100% recommended website no scam work really fast. Other phone unlock website take weeks and i mean months but really happy with their service. And explain to you every thing in detail and will fix your problem. And its cheap also only 10$ come guys you are best.
Thank you for your great review Khan! Enjoy your unlocked iPhone! We are doing our best to be always next to our customers to all the steps during the unlocking procedure!
I tried and took a risk with my money and first, they sent a confirmation that my phone was unlocked and i need to activate. Trying to activate my phone and it was failed. I thought this is scam. I opened a dispute on paypal since they failed to activate my phone. They contacted me to close a dispute i made and they tried again to unlock my phone.On the second attempt, i received a confirmation again. Then i tried to unlock again my phone. And boooom! Im so happy that my phone was unlocked. Great job. Although, they made it for few weeks... sad thing here is, i cant use itunes, find my iphone!..
Hello Bitoy! Good to hear that you had faith on us and we managed to unlock your iPhone! Enjoy your unlocked iPhone! Your order was a bit "adventurous" but the end was good :D
Hello Liyah. Please ask us questions to the Q&A section! This is the review section. Anyhow, please contact us through our website so an agent can assist you better!
Was a bit sceptical at first seeing so many different websites offering to unlock iphones. The horror stories of being asked for more money time and time again and keep you hanging on for months.
For some reason I trusted these guys and went for it and am so glad i did.
One price quoted, one price paid on (9th March) and an email this morning 16th March) to say its unlocked, put new sim in the phone and all is working perfect. Just about to put another order in for phone no2. Thanks Guys :)
Hey Nick! I really appreciate your great comment! I understand why you were sceptical, so that kind of reviews help us to show to our customers that we actually deliver what we advertised! Enjoy your Unlocked iPhone and in a few days you will have your second one Unlocked too!
I emailed the CSR department regarding my iPhone 6 tat I bought on Craigslist beingg icloud locked and Zisis was a great Help by explaining everything to me and give me the right information. I didn't get to unlock the iPhone because it's icloud blacklisted/stolen but Zisis was great help and I would recommend them to everyone to use
Hello Elly. It is good to know that we helped you with your iPhone. Next time, I hope that we will help you unlocking it as well!
So figured I would try and it worked. Had lots of doubts but since ultrasnow isn't a option for 6 had to try. Took 20 business days now that's Monday through Friday, but very happy and would recommend worth the wait it I didn't mind waiting. Zisis is awesome answers your questions fast mine within mins well worth every dime spent.
Hello Brent! Thanks for your great review! We are glad that we could help you with your locked iPhone! Now you can enjoy it as UNLOCKED!
Hi. I can't activate my phone i bought it a 2nd hand and the user forgot its password and I. D and email of the phone but its not block listed its from london
Hello Rence. We do support iCloud Lock removal services! Please use our Contact Us form and an agent will get back to you with the solution to your iCloud Lock Removal problem!
Request Date: November 10,2015
Unlock Date: March 3,2016
It took about four months, but I am happy to be unlocked.
Also I sent a question the way many times, but they told me to always politely reply.
I think that they value to ask is enough.
Hey Arato! You are right, we always want our customers to contact us if they have questions. Your network was a bit hard, but for the past 4 weeks, the unlocking time dropped to 7 days! Enjoy your unlocked iPhone!
IphoneUnlock took care of my needs to unlock Iphone 5c. Answered all my questions and concern in a timely manner. I had a minor bump in the road, but IphoneUnlock team took care of the issue immediately and now the phone is working perfectly. Great job! Great customer service!
Hey Trinidad! Thanx for your great review! Enjoy your Unlocked iPhone and spread the world for us :D
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Hello Thomas. Sorry that we could not unlock your iPhone. Our policy states that if we cannot unlock it, we will fully refund you! Get in touch with us again after 2-3 weeks, to inform you if the service is online again!