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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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I have unlocked for 3 phones (my friend's) and it's done. But, 2 of them were late as the schedule, but no problem.
It took some extra days because something went wrong with the servers but it s unlocked and works great
Hey Karen. Thank you for your great review! Enjoy your unlocked iPhone!
My iphone was unlock in less then 3 days after two unlock services from ebay told me that they were not able to get it unlock. This guys are very good.
Thank you very much Alex! Enjoy your unlocked iPhone!
There are a $#*! ton of sites that offer the same service and i might have rolled the dice with this one but it turns out i'm a winner! IPhones still unlocked after a week! It took about 4 days to unlock the phone and ive been using it ever since. These guys are super professional and answered every question i had in a timely manner. Amazing job, i'm super grateful to have my iPhone back up and running! Thanks guys.
Hey Michael! Thanx for that great review! Your iPhone will stay unlocked forever, we can assure you for that! Enjoy it, and thanx again for sharing here your experience with our services!
Zisis was great answered all my questions and concerns on time. I have tried several iPhone unlock website but this is legit. Thanks once again.
Hey Obrempong! Thanx for your awesome review, and we are very glad that you had a great experience with us!
Was very upset at the beginning with them but talking and understanding some procedures, fixing misunderstanding, finally i got my iphone 5S locked to StraigTalk unlocked!
Thank Jose! Enjoy your unlocked iPhone and many many thanx for your great review!
Great customer service unlock my phone what more can I say the guy who help me out with so polite answer all my questions and when I get another phone I will go to them again definitely recommend them to all the homey's and friends
Hey big! Great review, we are very glad that we unlocked your iPhone! Enjoy it and if you need anything else, we are one e-mail away!
Bought 2 iPhone 6s while stationed in Japan 5 months later was moved to US I was told that the phones would work in US which did not end up being so. Had to sign a contract and get the phones again. Wish I had known about this site sooner. Thanks to this site I was able to get one unlocked to give to a friend that needs a new phone and due to the great service I will be getting the other one unlocked as well. I looked at many sites but none made me confident and did seem trustworthy until I found this site. Thank you to Zisis for the great customer service and timely responses.
Thank you Celia! (Zisis thanks you as well!). Enjoy your unlocked Softbank Japan iPhone!
They solve my lock iphone in a couple of days. Incredible.
Thank you Gustavo for your great review. We are very happy that you stayed 100% satisfied by our services! Enjoy your unlocked iPhone!
My iphone 6 from softbank (japan) was unlocked by IphoneUnlock. Zone in just 1 week so now I can enjoy it back in Europe. Very good service, I hesitated a bit in the beginning but now I can recommend it if your iphone is still locked.
Hey Jonathan! Thanx for the awesome review! Enjoy your unlocked Softbank japan iPhone!
I ordered an unlock for my iphone 6s, they told me it will take 12 days, and yes after 12 days my phone is unlocked and is working fine and im happy using it.
Thank you Mohamad! Enjoy your unlocked iPhone!
Even though he could not assist me, he was professional and very helpful.
Thank you Michael! Sorry that we could not help you with your case. I am very glad that you stayed satisfied with our support though!
Dear Iphone Unlock Zone Staff,
IPhone 5s softbank was unlocked within the 10 business days. I was about worrying on the 10th day, which was why I asked a question in the question section but the staff sent me an email on the 10th day saying it was unlocked and I just tried inserting all sorts of sims and it worked. Thanks! Really reliable service.
Hey Steve! Yeap, Softbank Japan network is a bit difficult, but at the end we get the job done! The new unlocking time is 3 days now (For the past hundreds of orders)! Enjoy your unlocked iPhone, and for any questions, just drop us an e-mail!
I was at the beginning a little embarrassed, but thanks to very good communication, I decided to continue until a successful end. And I do not regret:-) Many Thanks
Hey Keli! You shouldn't feel embarrassed at all! You have the right to ask anything you want before and after you purchase our services! We are glad that you stayed satisfied with our services, and enjoy your Unlocked iPhone!
This a company that earned my business for life. I will recommend their service to all my friends and family. They are courteous and they answer you in timely manner. First class! And keep up the good work!
Hello Gio. Thank you for your awesome review! We are very happy that you stayed satisfied from our services, and we can assure you that we will treat equally all your friends and family :D
This is not a scam they really do unlock your phone. My phone was on blacklist and they were able to get it unlocked. My iPhone been unlocked now for 2 months.
Thank you Taneese! We are very happy that you are enjoying your unlocked iPhone for the past 2 months! Also, we thank you for your great review and for sharing it with all of us! For any questions, we are only 1 e-mail away!
My lock iPhone 4s from SoftBank was unlock in just 2 days, very fast. Communication really good and thank you Zisis T. You've respond to me very quick I must say wow. Very Happy. Zisis keep it up man ;) Nice Job
Thanks a lot Shavin for your great review and we are very happy that you had a great experience working with us! Enjoy your Unlocked iPhone!
These guys do an excellent job! Awesome customer service + quick, hardworking, and reliable staff will get your phone unlocked in as little as 3 days. (varies upon phone and carrier). Go for the best!
Hey Jed! It is great that you stayed satisfied from our customer support and unlock service! Enjoy your Unlocked iPhone!
I got my iphone from my sister and it was locked from AT&T. I kept the iphone for 2 years without unlocking because it was declared lost. I search online to unlock the iphone in any way and lead to iphoneunlock. Zone, i risk an amount and hoping to unlock the phone successfully. It gives me 8 days estimated time from 6th april 2016, worried of the time i follow up 12th of april 2016 and next day 13th of april 2016, i received a message from Zisis on how to unlock my iPhone5s. I simply followed the steps and now i am enjoying my unlock iphone. Thank you Zisis for the support. I am planning to sign up on your affiliate program.
Hello Vanni! Thank you for your great review! Enjoy your unlocked iPhone and if you need any help with the affiliate program, drop us a message and we will help you!
I have purchased iphone 6 (T-Mobile USA unlock) from eBay but I am unable to use this phone in INDIA. I have also tried by rsim but it was failed after that I contacted iPhoneUnlock. Zone and wait for 1 month and finally success it.
This is unbelievable!
Thank you zisis for support and provide me time to time update, really appreciate it.
Srikanta Sanpui
Thanks Srikanta. Enjoy your Unlocked iPhone! Zisis sends his regards and thanks for your great review!
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Hey Muhamad. Enjoy, you and your friends, your unlocked iPhones! Thank you for sharing your experience!