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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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BIJAN M.
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Excellent choices
January 8, 2020

Excellent choices

Date of experience: January 8, 2020
Colleen P.
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Great experience
January 8, 2020

Great experience. Quick and easy

Date of experience: January 8, 2020
Fonnie m.
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Great!
January 8, 2020

Great!

Date of experience: January 8, 2020
Robert P.
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I love watches and it was fun looking all the different deals

Date of experience: January 8, 2020
Fred D.
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I didn't receive the yellow case that was shown with one of my watches.

Date of experience: January 8, 2020
Frank S.
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Invicta watches are outstanding and attention getting!

Date of experience: January 8, 2020
John M.
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I have issues with the pricing, and it is not the same watch advertised on there site. Model # ******* says it has an ETA movement and Swiss Made, the model sent says its a *******, but has a Ronda movement and is not Swiss Made. I have tried and still am trying to reach out thru phone calls (busy or put on hold) and emails with no answer back. With service like this I will probably not buy another watch from them.

Date of experience: January 8, 2020
Justin V.
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Easy navigation, good selection
January 8, 2020

Easy navigation, good selection. Invicta comes up with some interesting designs.

Date of experience: January 8, 2020
Daniel R.
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Awesome!
January 8, 2020

Awesome! Cheaper than ShopHQ

Date of experience: January 8, 2020
Claude R.
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Delivery was slow but at that price was worth wait

Date of experience: January 8, 2020
Doug P.
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Ok, I paid for two day shipping and it took 3
January 8, 2020

Ok, I paid for two day shipping and it took 3. I purchased watch on my Invicta Card thinking I would be paying $10 per month, like I do on Evine/ShopHQ, like it was advertised by Invicta...when bill comes from Syncrony it is like $28 per month instead because there is a minimum so I feel like I was mislead and not sure I will used the card again to make purchases.

Date of experience: January 7, 2020
Shannon Y.
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I still have not received the Star Wars watch ordered on 12/24/19. It does dot even show up on order history. Payment was taken out of my account. I can not get reply from help.

Date of experience: January 7, 2020
michael d.
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Very easy to use and order
January 8, 2020

Very easy to use and order. Great quality product. Very happy with my purchase and would do business with Invicta again.

Date of experience: January 7, 2020
Raul G.
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Great item and fast shipping
January 7, 2020

Great item and fast shipping

Date of experience: January 7, 2020
Nathaniel S.
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My item was sent without tracking information thats kind of hard to beleive you would send a $400.00 item through regular mail without tracking and delivery conformation I finally found my watch. Your web site still list my watch as processing even though it was shipped out over a month ago.

Date of experience: January 7, 2020
Jamie H.
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I still haven't received my order I placed on 12/24 and called and left on hold for over 50 minutes with no resolution, and emailed about my order a couple times and still didn't get nothing resolved. I am very frustrated on how I haven't received my order yet. Please give me an update or I will be canceling my order. This is terrible customer service.

Date of experience: January 7, 2020
George D.
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Timely delivery
January 7, 2020

Timely delivery

Date of experience: January 7, 2020
Allen Y.
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I love the service and quality of your products
January 7, 2020

I love the service and quality of your products.

Date of experience: January 7, 2020
L B.
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I ordered 3 watches on the same order
January 7, 2020

I ordered 3 watches on the same order. Two of the three have been received, no idea when and if the third watch is coming. All have been paid for already. Shipping time was about 2 weeks for the ones I have received.

Date of experience: January 7, 2020
Edwin A.
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I'm so annoyed, I have been trying contact by e-mail and calls, but never answer nobody. I received my order incomplete. I just want to ask for a refund.

Date of experience: January 7, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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