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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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This is my second purchase from Invicta and it definitely won't be my last, wonderful product and easy checkout. I'm very satisfied!
Good service
No problem at all
The invocation Cologne has a nice refreshing smell that lasts along time with just one spray.
Received my watch quick. Watch is as beautiful just like it was advertised. Very satisfied.
I choose the watch for the price but when I was ready to check out the price go up for siping and handling I wasn't spect that
N
Good products, fast shipping service.
Thank you my partner in mylife was really love it
Easy and simple
This is a very easy process, went smooth and happy with it, I hope the shipping goes as smooth
Didn't give me the 10% discount
Great quality of a watch.
I placed my order on December 20th. The total amount due was immediately deducted from my credit card however, after calling customer service on 1/3 and waiting an hour on hold I was told that the items still had not shipped. I just received the items today, 1/8! One of the watches looked like it was open and used already. Needless to say I will not be placing another order with Invicta.
Positive experience!
Great product. Excellent and fast service
I guess we get a little spoiled. I am a Prime member and shop quite a bit on Amazon. They have kinda ruined it for other online sellers. We have gotten to expect our purchases to arrive in two days. I had sent an email to Invicta on the 9th day and got my watches that same day. But I had not gotten any prior notice they had been shipped. I received my order on the 3rd and got my notice they had been shipped on the 7th. I like the watches and it's all good. Just a little goofed up on the prior notification.
Requested a return label from Invicta on 1/2/2020, but as of yet, have not received anything. Wanted to return the watch i had ordered. Was not what I expected.
I ordered myself 3 watches for Christmas. I received a tracking number for only one of the watches, 3 days after the order was placed. The other two? I have NO IDEA where they are, if they shipped, if they'll ever be shipped. I never even got a confirmation email regarding my order, (thank God I screenshot my receipt when I first placed it - that's the only way I'd have information regarding my order.) I emailed them over a week ago, no response. I called. No response. I just received ONE if the watches - the one with the shipping info today, and it came broken and halfway off the watch pillow. What the $#*!? I'm about to tell my bank that this site is fraud, cause the customer service is non-existent and I paid a lot of money just to be given something broken and ghosted for the other two orders. Smdh.
A nice big face watch and nice and stylish
Very easy and helpful
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members