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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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I've been trying to contact the customer service and I get no answers I'm waiting on to watches that I paid for 2 day shipping and I haven't received them at all order numbers ******* and ******* I would really like to know what happened to my orders
Great value for the price. I was a little disappointed about the time of delivery. I realize that Invicta was busy. Hope this isn't a regular exception from the company.
Shopping experience = Quick, fast, and fun!
Takes a few days to ship after ordered.
Always a pleasure shopping with invica
Given the current state of things my order was shipped out and arrived when stated.
Do you remove the links if they to large free of charge if you take it to the store?
I've ordered in the past and I've never experienced the delay experienced this time. Although I understand the COVID-19 made things a little more difficult it shouldn't have taken 1 month for my order to arrive. I ordered on April 15. Called on April 28 and was told all orders for April would be sent out by April 30. I didn't receive an email regarding my item being shipped out until May 7 or 8 and received the watch on May 14. Very disappointing.
Invicta shopping has always been a good experience.
I love both. I bought 1 for myself & 1 for my boyfriend
Love this watch. Beautiful dial and bracelet. I'm very happy with it.
Was not delivered on time from FedEx. Delivered one week later. Should think about switching to UPS to deliver your watches. FedEx is awful right now.
Had no problems with ordering my watch. With reasonable prices I had a great experience. The delivery time was slower than expected.
The Oakley sunglasses that I ordered were true brand glasses. Nothing fake about them. Good value.Easy ordering and quick delivery.
The experience was great no problem at all in ordering my merchandise
Wat hed was a little scratched up but overall it was great for the price.
All is well
Took 3-4 weeks because they didn't have my address but my address is saved in my account.
Simple and easy and the discount is nice also. Super happy
My boyfriend loves and only wears Invicta watches and this was my first time shopping directly through the company. The product selection was amazing. I was surprised with how efficient shipping was. I paid for two day shipping as a precaution to ensure delivery by the needed date and it did not disappoint. I am very happy with my shopping experience and with the products I received. Everything was in perfect condition and I have no complaints whatsoever. I will definitely be coming back to purchase future Invicta's for him.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

