On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Waiting a month for a watch was a nigthmare!
It just took a long time to get here (and I totally understand why due to the circumstances) but I was never given a shipping date or anything like that so I felt like I was flying blind waiting for it to arrive.
Invicta watches are good quality and very beautiful
Great watch great ordering experience
I can't understand how I pay for something immediately and in turn that product takes 3 weeks to be shipped (and it's in stock because it's brand new)& almost another week to arrive! Back in the day there used to be a thing called an explanation & compensation when something held up your order
Wish you could put in item number to find item more quickly.
Please update when packages will be delayed.
The watches were absolutely what I expected
I historically by my watches from invicta but this has been the worst experience so far. No follwup, i am told its processing this purchase was done on the 19 of May 2020 we are in a new month still no update. With modern day technology you should be able to provide an update to your customers. I am attending my daughter's wedding and made the purchase in time. Taking the time write a review which i know no one cares or will even follow up
This is a very good product for what you pay.
Always happy with Invicta watches.
Excelent 100%
Not Happy with FedEx ground. Driver had my watch on his truck for over a week.
I realized we are in the mist of uncertain times. However it took over two weeks to ship product and no one responded to my email. Was disappointed
Process was great
I love my watch! Looking for a new another one now.
In the First purchase i made everything was excelent, but in the second purchase it too Long to send me the orden.
I'm disappointed, since the watch was for a birthday
The experience would have been great if there was real time shipping or accurate tracking information.
Good but the shipping took forever.
I never received my order. Never received any responses to my 7 emails I wrote to customer service. I called several times and waited a max of 45 min and no one ever answered. Worst company I have ever dealt with!
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members