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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Nice
Ordered items on May 8 and didn't receive until June. The delivery was late but the money was drafted immediately. It makes no since that Invicta would allow a customer to shop and then state that the warehouse is closed. I was very disappointed.
Fast, easy and fair price. I understand that delivery times cary due to the current climate.
Great product, great price, and fast delivery!
The mailing was ridiculous. Once mailed, the package went to the Northeast before making it to Louisiana. Yet I'm very please with the watch I ordered it is beautiful and I received many compliments
You didn't apply my 10% discount. But I was very satisfied with my order. I actually placed another order. Everything went smoothly. I received my order faster. I will continue to do business with Invicta. Thank you.
Great selection, incredible prices
I was not satisfied with the site. It did not tell me when my order was being shipped out. I called and got no response. I sent an email and still no info. The order just showed up at my door with no expectation of delivery which could have resulted in it bring stolen. The website also does not give a clear number to call for customer service but the number to the service center, whi then gives you another number to call for customers service. So much wasted time.
Am alway happy and satisfied with Invictus.com
I purchased 3 watches. I do need to return 1 of them as it was way bigger than I thought it was... other than that everythingwas fine
I didn't get the watch i ordered
Delivery took too long, I contacted customer service several times and it took long for them to contact me back.
I don't think I'll be ordering anything again. The price was great, but the time frame was too long. It took almost a month to receive my watch. Fed ex kept switching my Delivery date, and it took 2weeks before my order was processed
No estoy satisfecha con la tienda. Ya que por dos veces hize compra y me cancelaron las compra, no se el porque. Y estaba tan contenta con las compras ya que me encantaban los relojes. Pero por las dos experiencias no vuelvo a comprar. Es muy mala experiencia. Espero que pronto me puedan dar contesta.
My phone number is *******165
Everything was good overall.
Súper me encanto. Aunque uno de los 2 se tardó muchísimo.
Everything was great except the delivery time and I had paid for next day delivery but it took about 2 or 3 weeks to get my order
The website is so easy to navigate I found what I wanted in no time at all
Nice
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

