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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Actually was great
I LOVE MY WATCH! It was exactly what I ordered.
Love my watches I always buy from here!
Only issue was contacting costumer service, I write over a week and only answer me one day before I received my item.
Love invicta watch's are the Best
I am Satisfied with my order thank you
I still can't set the time and dates on all the watches I received
Estoy muy satisfecho con los precios y lo rápido que recibí el pedido pero una vez me llegó la compra y vi que el reloj se me veía muy grande para mi decidí devolverlo para escoger otro y les escribí rápidamente por email pero nunca me contestaron
When we received it the bezel was chipped. I had to replace it because the bezel isn't covered.
Great deals
First of all it took over a month for me to receive my item, yet I ordered three watches after them accepting my order and I paid for them, they canceled of them. So I was refunded. Never knowing why, or never knew which watch was coming. I contacted them by email over and over again and no one ever responded. As they were gifts and just so I would be able to reorder.
There was no communication.
Or response to my emails except that they were on the way.
Everything good and ok
Great deal for the watches we bought!
Easy access and check out
I didn't receive much customer updates and delivery was slow.
I paid for 2 day delivery. After 10 days the watch had not arrived. I contacted customer service. They refunded the fee I had paid for expedited shipping. Product arrived 4 days afterwards.
Shipping prices are a bit high.
Very happy with what you are offering. Keep up the great job.
Two thumbs all the way up
It was great. W
Easy to find what I was looking for.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

