Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great product and timely delivery
I've purchased a quite a few watches from your company for gifts.
I am an Invictaholic!
Awesome
Everything went great!
Loved my new watch now just waiting on my joker watch
Took to long to receive
Nice models and good prices
Very good
Great product and great price
I bought a watch combo with a speaker but the speaker broke so I can't charge it. Can I get it replaced..
Safe and simple
No answer back on numerous emails regarding repair to numerous watches needing repairs. Poor communication via email option.
Very good.Many thanks.
I believe I should not need to contact you to follow up on the status of my order. I think I should have been notified automatically by your company. When I called customer service I had to wait for approximately 40 minutes before my call was answered. I expected better customer service with your brand. Therefore, I rated the my experience a 3.
Excelente calidad
A good experience was easy fun and i found l was looking for it
I purchased a bundle deal for a great price. Thanks Invicta for your service.
Amazing quality items
VERY COURTEOUS
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account