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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Received one package and the watch was not in it! But customer service corrected that which I a greatly appreciated it! The second watch took 3 weeks to get here.
I brought 2 watches, only sent 1. Why. When can I expect you to send me the second Yankee watch, which I payed for.
La compra fue muy fácil, el pedido llegó a tiempo y los productos son siempre de excelente calidad.
I have bought over 30 watches from Invicta and have been very happy with every purchase especially my Rose Gold Invicta Gladiator. My only issue is the amount of time it takes for shipping, in some cases it has taken almost a month.
I have bought lots of Invicta watches from different vendors. When I visited the actual Invicta site there was so much more to look and choose from and when I found one I wanted to purchase, Invicta excepted my Amazon card for payment. Thanks for your quality products at a very reasonable price. I currently own 50 Invicta watches in my display.
The package made it to my home safely no damage On time and just as it was represented in the picture on the website it looked even better in person
Wonderful experience and great watches for the money! Truly amazing!
I will never pay anything from this company again. The jewelry was fake and no one answered my calls or emails.
I purchased 2 women's watches for two longtime family friends. Both sister's loved they're watches.
Slow delivery
Not as shown
The watch was transparent not white
The online pic shows white
Difficult to get updates
Ordered watch December 10th, received watch Jan 23. Love the pieces bit shipping was super slow. Very unusual for this company
I ordered the watch and then waited a month for it to arrive. The watch was advertized as in stock and ready to ship. I tried contacting customer service many times to find out why it never arrived at my home with negative results. Beautiful watch but really poor customer service.
Love this watches sale person Jose Raul at SJ airport. Kindest and knowledgeable help me decide.
Great guy!
It took the first one some time to arrive but when it did i was amazed at the quality so much i ordered another model and that one did not let me down either.
I have collected Invicta for over 18 years. I like the order I placed.
Invicta dont provida an on time tracking number, The Carrier takes an eternity to delivery amd when they do, they do wrong
I did receive my Invicta venom 53.7 mm. It is beautiful and it was well worth the weight. This is my 13th and Victor watch purchase and it will not be the last.
I placed the order the item was not in-stock and I never received my refund
I absolutely love Invicta! The watch i ordered was shipped/delivered in an orderly fashion & i was totally pleased bcuz it was given to a church member as a "just because" gift that he loves. I will always only buy/wear Invicta! I have about (12) of my own & love each & everyone of them for their uniqueness, as well as the quality. It's even better to find them@ a great price... I always do. Thanks Invicta 💯💝💥
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

