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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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There is no communication with Invicta phone calls and emails go unanswered. Yet I am sent advertising everyday.
Answering your phone or reply to an email would greatly improve your customer's satifaction
Great!
Great prices and delivery. Thank you so much.
Love the products an customer service
Best prices
Easy process, no complications
Great service, and quality products.
My experience is good. The one disappointment. Is how long it takes to respond to an email
I got about 15 watches in the last few weeks, two were damaged and I sent them back, still waiting for resolution.
The watches that I kept are awesome tho!
I was dealing with my return of the damaged watches and I lost a watch I really wanted since it went out of stock.
Not enough detail on the status of my order. My packages were left at the door and no one ever rang the doorbell to let me know on both deliveries. Took longer than expected for the second packages to arrive but I'm sure it's because the pandemic. I only wish you guys had a favorites list I could save once I log in. Other than the delivery no problems with my order though.
Thanks everything was perfect
The watch I purchased was exact to the picture, I love it. I will be purchasing more from you company, any special discounts for returning customers?
Delivery was a long time.from ordering, when it said it was in stock?
Not too happy with how long it took for my order to process & ship but overall a great product at a great price!
Thank you Invicta
My order took to long for delivery!
Took for ever to recieve
Delivery times could be a bit shorter.
Wonderful product and great prices
Nice and easy
It was quick and easy to look up the watches I wanted and the price was great, but I paid $29.00 for 2 days delivery, and didn't received it until 3 weeks later, when I called customerservice two weeks later the person said that my watch wouldn't be send out until that following Thursday. Even when it was sent out Thursday I still didn't received it until that following Wednesday, If I had known it was going to take up to three weeks to get it to me, I would not have paid the $29.00 two days delivery fee.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members