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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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I love the expert craftsmanship that goes into making theses watches. I now own 2 and love them both! I also enjoy the fact that after ordering them, I received them in less than 2 weeks. Thanks
Love this watch! Prices here are great. It took over 2 weeks to get it. But, I understand with COVID it takes longer.
Excellent products only the time to use to prepare the Order is to much
I was completely satisfied with the service that I received from Invicta. I've been an owner of Invicta watches for years and have bought them as gifts
Los duros pienso comprar más gracias
I have problem with my delivery because we have a personal situation and my order goes to you again, but when I call to Customer Service the first time the CS tell me I need to call DHL and DHL tell me call Invicta...they don't know how to help me! When I call the 2nd time to CS, Angélica made an Investigation for my order and finally I receive my order on Friday 28.
Great product, but delivery time was longer then I expected.
The product was great. The delay in recieving my product with invicta giving no reason as of why without me reaching out asking was a unpleaseant shopping experince.
My overall shopping experience was great. But due to issues with Covid-19, my delivery was really late. I would have appreciated better updates from customer service.
This is a very nice unique piece. But it is much larger that I expected. It is almost a man size watch. But the design is beautiful. This is my 5th Invicta watch & I know there are more in my future.
Took to long, site stated it would ship between 3 and 5 days. It took much longer
Although I think the lupa is great. The picture showed a box with two extra straps. I only received the watch with one strap. But I am not really upset it is a deceptive add.
It took to long to come
Everything prefect, delays in emails for tracking numbers or shipment
I like went I make orden in one everything come together and not one today and another two past tomorrow, thanks
Ver disattified with shipping time. Tried calling customer service multiple times no answer. I dont understand why it took so long to ship my product to me with it being in stock.
I love Invicta watches they are so awesome, the online experience was great lot of different styles to choose from at affordable prices, everyone will find something nice in there price range
THEY HAVE SOME NICE STUFF AND REALLY GREAT PRICE
The only thing I don't understand is why it takes so long from the time you take the money til the time I get the watch
Took too long to receive my purchase.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

