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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Yvonne D.
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I love the expert craftsmanship that goes into making theses watches. I now own 2 and love them both! I also enjoy the fact that after ordering them, I received them in less than 2 weeks. Thanks

Date of experience: August 30, 2020
Dominic M.
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Love this watch!
August 30, 2020

Love this watch! Prices here are great. It took over 2 weeks to get it. But, I understand with COVID it takes longer.

Date of experience: August 30, 2020
Mauricio Z.
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Excellent products only the time to use to prepare the Order is to much

Date of experience: August 30, 2020
Lawrence C.
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I was completely satisfied with the service that I received from Invicta. I've been an owner of Invicta watches for years and have bought them as gifts

Date of experience: August 30, 2020
Migdalia P.
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Los duros pienso comprar más gracias
August 30, 2020

Los duros pienso comprar más gracias

Date of experience: August 30, 2020
Brenda L.
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I have problem with my delivery because we have a personal situation and my order goes to you again, but when I call to Customer Service the first time the CS tell me I need to call DHL and DHL tell me call Invicta...they don't know how to help me! When I call the 2nd time to CS, Angélica made an Investigation for my order and finally I receive my order on Friday 28.

Date of experience: August 30, 2020
Lameik J.
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Great product, but delivery time was longer then I expected.

Date of experience: August 30, 2020
Cornelius J.
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The product was great
August 30, 2020

The product was great. The delay in recieving my product with invicta giving no reason as of why without me reaching out asking was a unpleaseant shopping experince.

Date of experience: August 30, 2020
Dawn M.
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My overall shopping experience was great
August 30, 2020

My overall shopping experience was great. But due to issues with Covid-19, my delivery was really late. I would have appreciated better updates from customer service.

Date of experience: August 30, 2020
Thelma S.
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This is a very nice unique piece
August 30, 2020

This is a very nice unique piece. But it is much larger that I expected. It is almost a man size watch. But the design is beautiful. This is my 5th Invicta watch & I know there are more in my future.

Date of experience: August 30, 2020
Gregory S.
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Took to long, site stated it would ship between 3 and 5 days. It took much longer

Date of experience: August 30, 2020
Donald S.
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Although I think the lupa is great
August 30, 2020

Although I think the lupa is great. The picture showed a box with two extra straps. I only received the watch with one strap. But I am not really upset it is a deceptive add.

Date of experience: August 30, 2020
Antoine T.
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It took to long to come
August 30, 2020

It took to long to come

Date of experience: August 30, 2020
Rf N.
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Everything prefect, delays in emails for tracking numbers or shipment

Date of experience: August 30, 2020
Juan M.
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I like went I make orden in one everything come together and not one today and another two past tomorrow, thanks

Date of experience: August 30, 2020
Rick Q.
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Ver disattified with shipping time
August 30, 2020

Ver disattified with shipping time. Tried calling customer service multiple times no answer. I dont understand why it took so long to ship my product to me with it being in stock.

Date of experience: August 30, 2020
Tyrone M.
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I love Invicta watches they are so awesome, the online experience was great lot of different styles to choose from at affordable prices, everyone will find something nice in there price range

Date of experience: August 30, 2020
Qunita J.
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THEY HAVE SOME NICE STUFF AND REALLY GREAT PRICE
August 30, 2020

THEY HAVE SOME NICE STUFF AND REALLY GREAT PRICE

Date of experience: August 30, 2020
Donoval P.
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The only thing I don't understand is why it takes so long from the time you take the money til the time I get the watch

Date of experience: August 30, 2020
Mark D.
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Took too long to receive my purchase
August 30, 2020

Took too long to receive my purchase.

Date of experience: August 30, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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