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Invicta Stores

4.2

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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North Carolina
1 review
0 helpful votes
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Surfs Up
September 16, 2022

Its silver it's timeless it holds the power cosmic... nice time piece it works well and looks nice the only thing that could make this better is Galactus in the background or world.

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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Order confirmation
September 13, 2022

Everything arrived in a timely manner, undamaged and working fine, without any problems. I also got what I wanted at the lowest prices I've seen anywhere.

Date of experience: September 13, 2022
Texas
1 review
0 helpful votes
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A time for style!
September 8, 2022

Got a matching set for my girl and I. She has never owned a great watch and the one j bought her goes with most of the jewelry she has.

Date of experience: September 8, 2022
Canada
3 reviews
1 helpful vote
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I have to say I really love this beautiful watch! The Abalone dial, the polished stainless steel band is extremely eye catching and makes a fantastic addition to my Invicta watch collection, now at 26. However, my only beef is with how now Invicta is shipping all its watches out to customers in these cheap cardboard boxes with foam centers. They used to sell their watches with these beautiful yellow textured hard shell watch cases, and it was excellent for those who do not have cases to store their watches in, and if you stored watch on your nightstand it still looked very stylish. I would NOT put these shipping containers on my nightstand. Come-on Invicta don't start getting cheap, you are tarnishing your brand.

Date of experience: August 17, 2022
Michigan
1 review
0 helpful votes
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Nice Watch.
August 19, 2022

Quality mechanical watch that keeps good time. I was sick of buying batteries all of the time. It's nice to have at least one watch that when it stops running all I have to do is wind it and it's good for another 30 hours or so. I am no longer without a watch until I can get a jeweler to install the batteries. It also is pretty beefy; the watch has a little bit of weight to it which felt like a quality time piece to me. The genuine leather band is also a real plus. Plastic bands tend to fall apart. So far I am really liking this watch.

Date of experience: August 17, 2022
Peru
2 reviews
0 helpful votes
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Excelentes productos.
August 17, 2022

Estoy conforme y satisfecho con los relojres que compre. Soy fanatico a esta marca de reloj, ya llevo varios años usando la marca y de verdad que su funcionamiento es bueno.

Date of experience: August 15, 2022
New Jersey
1 review
0 helpful votes
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Gold
August 13, 2022

Love it very much good watch very fast and accurate delivery was worth the wait and money no problems

Date of experience: August 13, 2022
Georgia
2 reviews
1 helpful vote
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Nice looking watch. Like the invicta reputation and durability true to description Features are very eye catching

Date of experience: August 10, 2022
New York
1 review
1 helpful vote
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RIPOFF!
July 25, 2022

Ordered 3 watches totaling over 200 dollars and after nearly a month haven't received anything. Oh, their "tracking" number says it was delivered but it wasn't. I was home when it was supposedly delivered and got no call or buzz at my door. They can't even tell me what address it was delivered to only tbe city in which I live. Customer service is absolutely no help and keep insisting it was delivered. Even UPS who supposedly delivered it can't help or won't help. They are saying the same thing. It was delivered but also cant tell me the address only the city. It's a joke and extremely annoying. I like Invicta watches and had planned on buying many more but won't. I will not waste another cent on these $#*! clowns

Date of experience: July 24, 2022
Michigan
1 review
0 helpful votes
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Ordered my watch on line, easy process, and watch was delivered on time, in great package, love the watch, will order again, great service.

Date of experience: July 24, 2022
Alabama
1 review
0 helpful votes
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Bad service
July 22, 2022

I made a purchase 42 days ago and I haven't had a solution to my problem, I don't have the product and I don't have the money back, they sent the order by UPS but the watch never arrived, the only thing they answer me in customer service is that I should wait for an investigation that can last a long time to find out why the watch has not been delivered.

Date of experience: July 22, 2022
New York
2 reviews
0 helpful votes
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Nicely crafted!
July 20, 2022

I have ordered thus far about 4 watches now from Invicta and really like them all! The pricing for the quality seems to be a really a great deal! I treated my son to one and he said he loves it!

Date of experience: July 19, 2022
Pennsylvania
2 reviews
0 helpful votes
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Shipping issues/Delays
June 15, 2022

I have ordered many watches and they are less than helpful when inquiring about shipping delays. Love the watches but if you need it fast and pay for expedited shipping its pointless. The company hides behind their 3-5 day processing and doesn't care if you pay for fast shipping. Their stance is they still have 3-5 business days to process the order before your shipping time comes into play. Very disappointed and annoyed as my watches will not be here in time for Fathers day. There is no point in paying for expedited shipping of any kind with this company

Date of experience: June 15, 2022
New York
1 review
0 helpful votes
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Great look, bad quality
May 18, 2022

I was so excited when these first came in. They looked awesome online and the first few times I wore them, but after about wearing them 4/5 times I noticed the shorts were fraying and tearing. I was really disappointed because I bought three pairs and now I see them tearing…

Date of experience: May 18, 2022
Latvia
1 review
0 helpful votes
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Help!
ORDER #IS: *******114

Good afternoon, an error occurred, your intervention is urgently needed. I specify my address when ordering. The wrong address is written; I give you the exact address.

ELIEZERS ROZENBERGS
STR. KULDIGAS 16 APT. 26
JURMALA LV2010
LATVIA

Wash-service complaint works terribly I sent 6 emails to you and it's already 8:00 am not a single reply

TEL.*******050

+3
Date of experience: April 18, 2022
Ohio
1 review
0 helpful votes
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Star Wars watch
April 1, 2022

My wife bought a watch from Invicta for our 15 year anniversary and it is a Star Wars watch and I love it is made with care and dignity and pride you can tell when you open it thank you for the awesome watch customer for life

Date of experience: March 31, 2022
Texas
5 reviews
4 helpful votes
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Customer Service
March 23, 2022

I have bought Probably 10 orders from this Company and the Customer Service(Mario) continues to get Worse. He is Arrogant, Resistant and a Complete A$$. I took a Screenshot of my order with $0 for Shipping and Low and behold they charged me $6 for an order worth almost $200 and did I mention 10 orders? Refused to Refund my $6 and gave me Runaround and Attitude! I even sent them the Screenshot and they Resisted. My Last order from these Idiots!

Date of experience: March 23, 2022
Texas
1 review
1 helpful vote
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Invicta stores is the worst in the business when comes to taking care of customer when there shipper UPS lost my package. I ordered on February 15 it is now March 15 I have not received my package both Invicta and UPS are giving me the run around Invicta tells me to call UPS and UPS tells me to call Invicta. I feel both blaming each this will never get resolved.

Date of experience: March 15, 2022
Canada
2 reviews
0 helpful votes
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Canada order
March 2, 2022

So happy with the service of this company, I bought one and now I'm on the second one already. Love the style and service

Date of experience: March 1, 2022
India
1 review
1 helpful vote
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Ordered a watch from Invicta store 10 days now - no updates and revert on my 100 mails
The shipment still says pending for dispatch
This is the worst company attitude I have seen

Regards

Date of experience: January 21, 2022

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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