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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Great looking watches, delivery speed could be better, excellent value.
In my experience with this store, my order did not ship within the 3-5 day shipping as mentioned in their disclaimer. So yes at this point I started to wonder if I've been scammed. I called customer service and they stated that I will be receiving a tracking order# 2days ago,and it's been 12 days since I've placed my order and still nothing.
I didn't receive my second order,but my first order came and it was great. Hopefully Invicta can make it right.mu number is *******835
Always do a great job and love the quality. I buy frequently and purchase many watches for gifts during the holidays.
I purchased 3 watches dec 5th and have only received 1 out of the 3, also paid extra for 2 day shipping which is pretty irrelevant now that the 2 watches I bought are past the 7 business day mark. No email or anything to notify me that I there's a delay in processing my order. Also when calling customer service, they were not sure exactly when the other 2 watches would be shipped which makes me even more regretful of buying from this company vs somewhere else… disappointed to say the least
Totally first class timepiece! This was my 3rd Invicta purchase and as always, a great value and a great looking watch!
Got my watch, works fine so far, very happy with my purchase, I'm hopeing this watch is better than an electric watch I bought,
The whole process was an A+.
No problems. Or any kind of issues.
Everything was on time.
The product is perfect..
I like Invicta watches and for a while I haven't had one so thanks for making the. "big"watches" it's the style and durability that I really need
Love the timepieces! I ordered a watch online. After checkout I continued browsing. I found a similar watch at a better price. I could not cancel the first order online so I called customer service. She told me I could not cancel the order I had just placed 20 minutes ago because the shipping label had already been created. Once I returned the watch of $295. Invicta charged me $57 for returning it. I would never purchase from their site again!
Is so pretty and wearable, I simple love it! And recommend it to everybody. The best use it even in or out the pool or the beach Is fantastic.
After receiving my delivery the watch was actually nicer than the picture that you see when you first see before making the purchase. This was a gift for my wife and she absolutely loved it!
Invicta watches are absolutely the best watches in terms of function reliability, price, and attractiveness!
I purchased an Invicta watch based off of the look. It matched everything I was looking for and the price was quite a bit lower than other watches I was looking at. I decided to purchase the watch which I then found out can't keep time and just randomly stops. I asked about getting it repaired and was told I need to mail it in to have it looked at. There is no way I'm paying another $50 in shipping charges to have them look at a watch that is less than a week old to me.
This online company is fraudulent, for overseas customers they charge taxes and they never pay these taxes they collected to the designated countries, they also charge high shipping fees and never deliver on time using the cheap and nasty couriers. They don't respond to emails, they don't share their names when responding to emails. Don't ever be this company's VICTIM... FRAUDULENT COMPANY LIARS AND DECEIVERS. I filed for a charge back with my financial institution. I hope and pray that their business is ruined.
Great product for the price, will definitely be buying again from them in the future when I need more!
Buyer beware i purchased a invicta pro diver watch with Two bands breaking. Both bands were original INVICTA bands. I called customer service and got nowhere regarding service or a solution. This is in my experience a poor design for this watch. I will never purchase another time piece from this company again.
Randy Aivazis.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

