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The company enjoys a generally positive reputation, with customers frequently praising the quality and ease of installation of their insulation products, which deliver significant temperature regulation benefits. Many users report satisfaction with the product's performance and durability, often leading to repeat purchases. However, concerns arise regarding customer service, particularly related to shipping delays and inadequate support during order issues. Some customers have experienced frustration with incomplete deliveries and a lack of responsiveness from the company. Overall, while the product quality is highly regarded, improvements in customer service and shipping processes could enhance the overall customer experience.
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We were debating about the insulation we wanted to put in our new pole barn. I came across Prodex at Insulation4less and felt it would suit our needs. My contractor was skepticle but I still ordered it. It has been so easy to install and does a wonderful job. I am now thinking of all the other places I want to use it!
Product was delivered as expected and after simple installation, product performs greater than expected. It made a tremendous difference in my metal building as well as in the attic of my home.
I am using 1, because 0 isnt an option. I purchased this product after exchanging several emails with Jonathan Barber. Can not speak to a live person. I was told that the Prodex was R16 for a single layer. Only after installing it and closing my building do i find out it is only R16 for the roof. A single layer on the walls is only R7. This stuff seems to be good for a vapor barrier and it prevents condensation. However i would have definately spent my insulation budget elsewhere had i known this. Every time i had an instll question i was directed to their website. For the $900+ i spent doing my 24x36 garge, I could have been much further going another route. This is tin foil faced Double Bubble in my opinion. Im sure if one has the time to sift through their convaluted website, one would know. Again this is my opinin and experience with Prodex.
We insulated a 12 X 32 building from the inside.
It is my wifes future sewing cottage. This insulation is so much easier, to, install than roll fibreglass. No itch either.
As we, worked it was 95 degrees outside and the window A/C was struggling.
Once the insulation was on the ceiling the A/C was able to keep it at 72 degrees.
I bought extra to put on our covered porch. It drips, when the weather cools.
Have not installed that yet.
Easy to install and very effective insulation. I was quite happy.
Recently purchased the prodex perforated 48 x 175 and tape. The customer service was prompt and courteous. The shipment was fast and on time. The product was easy to work with and of good quality.
Excellent product!. I was able to install it without professional help and my garage cools easier now
Delivery was as expected, and the product was undamaged.
I utilized the Prodex Total 48" insulation. A long, sharp, serrated blade knife cut the 48" roll with into 16 and 24 wide pieces for my application. I then took my custom rolls and stapled them into the spaces.
The effect is dramatic. One wall and half of the barn-type roof are East-facing and so are in direct sunlight from dawn. My plywood shed never gets hot. The insulation combined with the heat sink of the concrete floor results in a nice average temperature.
Ordering was smooth and great, just like it's supposed to be. Can't wait to actually have product installed... if it's anything like ordering, I've hit a home run!... 4 stars just bcs. Product hasn't been installed yet.
Installed product in my shop on the interior of a temp controlled workshop/paint booth with exterior wrapped 6 mil plastic for dead air space. Helps to reflect light and maintain temp. Installing on ceiling was a chore. I used 2" diameter metal discs for rubber roofing and screwed them up but not tight to avoid crushing the Prodex to maintain insulating values.
Great product and I will build a booth in my shop for our RV for heated winter storage. However, I will sheetrock interior and wrap exterior with Prodex for an easier install.
I have a 20' W x 30' D x 14' H warehouse space with a metal ceiling. Summer 2015 I had to run the air conditioner all day to keep the place below 100 degrees, tripling my electric costs. Summer 2016 I purchased the Prodex insulation. It works amasingly! I am reading temperatures about 127 at the metal roof of my shop during the blasing Florida sunshine. The insulation is 18 inches below that and my temperature guage adjacent my desk is 18 inches below that. The guage has yet to extend above 100 degrees. And this is without using the air conditioner.
Thank you for a great product!
We are very pleased with this insulation. I spent weeks making sure we got the right insulation for our butcher shop / summer house, which is a converted metal barn. We love not only the ease of installation but also the HUGE difference. Great Product!
I installed Prodex insulation with no problems. I was able to install it by myself, using a staple gun.
I insulated my big Morton machine shed. I just button stapled it inside my shed. I don't have to cover it, worry about mice or moisture. Thus I insulated my shed for a fraction of the cost for using batting insulation or using spray foam. It brightens the shed by reflecting the light. I went one winter with only the walls insulated because I had not got the ceiling covered. I could tell a big difference even without any heaters.
The service was excellent and prompt. The product arrived in good condition and was as ordered.
We looked at, and experimented with, several insulation options before choosing Prodex products. We have recently installed the product in 9 metal buildings being used for Cannabis production. It is very important to use the proper tape and glue that is available as well to ensure that the product installs easily. We have been very impressed with the quality and performance of the Prodex insulation products and have been recommending it to others in the cannabis industry. The product is very cost competitive when compared to spray foam applications. The ease of installation allows for vertical or horizontal applications.
My project is a 24X24 butler building in my back yard and I decided late in the process to add in floor radiant heat. I needed a product that was affordable, easy to buy and easy to install.
I ordered Prodex Total from Insulation4Less and the whole experience was exceptional. From ordering on line to receiving and then installing the product went without a flaw and the process was very timely. It couldn't get any easier.
I can't wait to finish my project and have those warm feet in the winter.
Dec 2016 Update. It's been a few months that I have had the heat on and the system is working phenomenally. It's 35 outside and I walk into my garage and it's a very pleasant 65. Just right for working on my project.
I am very excited about the product, but was extremely disappointed in the customer service and shipping aspect of the company. If you are a residential purchaser and delivery to a residence, it is an extra charge. Also, as a residential customer, ours went through a different shipping process which was not at all fast as advertised and touted all over the insulation4less site. We based our order on the information off the website and reviews and product arrived much later than expected. Not a good experience at all trying to track down where our shipment was and when it would ever be delivered.
Facts: This order was more than 1800 sq. Ft. Therefor it shipped via LTL. The order was placed on January 19th, it shipped on January 20th - Delivered on February 2nd (9 business days). Tracking information requested on Jan 22nd - it was provided same day. All shipping charges, including residential charges were displayed in shopping cart.
Their website is really excellent. Everything you need to know is there. What product is best for your application and how to install it. Ordering is simple and delivery is fast. I am quite pleased with the results I achieved.
Great product works as advertised, installs easily, difference is noticed as installation proceeds, no mess, and virtually no waste. I installed this in a 60 x 40 x12 steel building by myself in one day. Will be purchasing more for several other projects. BTW price shipping and customer service were fantastic.
Answer: Sounds good. Please see page: http://www.insulation4less.com/InsulationMethods-7-Roofing-click-for-Installation-Instructions.aspx
Answer: We think you'll be fine.
Answer: Independent Customer review by the BBB and Site Jabber are linked to the bottom of every web page.
Answer: Yes, Prodex Total is ideal for lofted wood shed to prevent freezing paints and chemicals. The most popular insulation for that application is: 10M Prodex Total Plus on page: https://www.insulation4less.com/insulation/prodex/10m-prodex-total-insulation Pricing and ordering is available on the product page. Install instructions are on page: https://www.insulation4less.com/installing-insulation
Answer: The most popular insulation for that application is: 10M Prodex Total Plus on page: https://www.insulation4less.com/insulation/prodex/10m-prodex-total-insulation Pricing and ordering is available on the product page. Install instructions are on page: https://www.insulation4less.com/installing-insulation
Answer: Yes, your install method is fine. Please order online. For comprehensive email responses, please email [email protected]
Answer: Our most popular insulation for a roof or ceiling is 10M Prodex Total. You can pricing and order on page: https://www.insulation4less.com/insulation/prodex/10m-prodex-total-insulation
Answer: Install the entire area. Please order on page: https://www.insulation4less.com/insulation/prodex/perforated-prodex-total-insulation-5M Please email additional questions to: [email protected]
Answer: Please email [email protected] for response that will include product recommendations, technical information, comparison data etc.
Answer: Approval questions should be posed to the party that grants the approval. The excellent flame/smoke ratings are provided on the technical sheet found on every Prodex Total Insulation product page under the technical tab. For additional questions, please email [email protected]
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We're sorry for any customer experience that isn’t excellent. Fortunately 99% of our customers are very happy with the performance of Prodex Total - As you can tell if you read through the reviews. With over 200,000 orders and close to 4 billion sq. Ft. Sold, we're bound to miss the mark a couple of times.
Any posted R-value is either linked to or on the page with the parameters of the test. That level of transparency exceeds all competing products. For example, the Fiberglass R-value test is done in an environment with no moisture and no wind - That's obviously not real world conditions. For more please see the article Reflective Insulation: Fact vs. Fiction: http://www.insulation4less.com/Insulation4lessTechnicalArticles-267-Reflective-Insulation-Fact-vs-Fiction.aspx
Another helpful article is: What's The Difference Between Double Bubble and Prodex Total? http://www.insulation4less.com/Insulation4lessTechnicalArticles-79-Double-Bubble-Insulation.aspx