Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality and ease of installation of their insulation products, which deliver significant temperature regulation benefits. Many users report satisfaction with the product's performance and durability, often leading to repeat purchases. However, concerns arise regarding customer service, particularly related to shipping delays and inadequate support during order issues. Some customers have experienced frustration with incomplete deliveries and a lack of responsiveness from the company. Overall, while the product quality is highly regarded, improvements in customer service and shipping processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hello, My name is Lee Guajardo. My position here at Dura-Shield is an office manager. Our company has been using Insulation for less for three years now (prodex). We have been able to promise customers in our region at least 25 % off of heating and cooling cost. We have absolutely no complaints, just positive feed back. We have been members of the BBB for over 19 yrs now with an A+ rating. Thanks to Insulation for less, we can keep it that way.
I am a broker of steel buildings and have utilized Prodex Fast Action for the majority of my insulation needs. My customers are quite pleased with the product and on rare occasions when a customer service need is required from Insulation4less.com, their company has quickly addressed the issue. I would highly recommend this company.
Exactly as advertised. Being a professional mold remediation company MoldStoppers does crawl space encapsulations. After a thorough mold remediation we install a vapor barrier and foundation insulation. We previously installed 2" rigid foam board on the foundation. We recently switched to Prodex for numerous reasons. The material has a higher R value. It is pliable and will fit in 16"x32" access doors. We found it less labor intensive. Most importantly it is mold/moisture resistant. Very few times have I been as happy with a product. It has allowed MoldStoppers to provide clients with a far superior product at a lower cost. It truly is as advertised.
I recently purchased a metal carport and turned it into my home wood working shop. I used the wood grain roll insulation, went up easily, and looks great. I live in northeast Ohio and I have no problem heating my shop. A quality product by a company that has great customer service!
We have been very pleased with the Prodex product. We installed 2 layers of the 16" in our attic between the 2x8 rafters. It was easy to install, and didn't leave our skin and eyes irritated like fiberglass.
We plan to order the 48" product for the metal roof of our new shop.
Thank you,
The insulation arrived as promised and was exactly as advertised. Prodex was much easier to work with than other foil/bubble wrap products and since stronger, made installation a snap. Will use it again.
I have purchased their product for 2 buildings and will be buying more in the future. It's performance has exceeded my expectations and I highly recommend it to anyone interested is cutting their heating bills!
Gerry
New Brunswick, Canada
I used the garage door kit and it worked great. Easy to install and seems to be helping keep the garage warmer. We live in the Mtns. Of New Mexico and it gets quite cold in winter.
My wife and I bought an old commercial building to rehab about 8 years ago. Virtually all of the first floor and 1/3 of the top floor were gutted to the stick structure. We know energy would continue to become more expensive and that insulation was going to be one of our best investments.
We had not heard of Prodex but in researching products it seemed one of the best products for the money. We bought and installed it, we are glad we did. We looked into spray foam but could not afford the cost. The Prodex with the fiberglass in the walls seems to be working as well as foam would have.
One of the benefits we appreciate more than we thought we would is the sound deadening qualities. We live on Main Street yet the noise levels are lower than when we lived in the country.
We have a nephew in construction who was very skeptical about the product until we had been living here for a while. He was amazed at the heat retention in winter and conversely, the heat repulsion in summer. Two small window air conditioners cool the whole two bedroom apartment we live in. He has installed it on his new home.
We are grateful to have found your product, Prodex must be one of the best values for the dollar today.
Sincerely,
Tom and Karen Jones
Prodex insulation really made a difference in the temperature inside the post-frame building we built. It also solved the condensation issue we had. We ordered 4900 sq. Ft. From Insulation4Less on a Thursday and it was delivered the following Thursday - Not bad when you consider it came from Houston all the way to Montreal. I've recommended it several times.
The radiant barrier insulation these guys sell is second to none.
After installing it in our home between our electric and our gas bill we dropped around $70 in the first month (this was about a year and a half ago) and the bills have never gone back up to where they once were. Our 7 bedroom 2500sf house was killing us on AC in the summer, now the heat just doesn't penetrate the house anymore. In fact our upstairs was unusable on hot days without the AC on and now its tolerable with an occasional 15 cooling. This product does what it says.
However...
The problem with the site is not what they sell but how they market it. They will run a sale for buy 1 get 1 free but then turn around and double the price during the promotion. So they are very dishonest in that regard. I have noticed also that the price of their products an shipping keep climbing higher and higher since we installed it. So in hind-site sign up for there emails and monitor the pricing.
Answer: Sounds good. Please see page: http://www.insulation4less.com/InsulationMethods-7-Roofing-click-for-Installation-Instructions.aspx
Answer: We think you'll be fine.
Answer: Independent Customer review by the BBB and Site Jabber are linked to the bottom of every web page.
Answer: Yes, Prodex Total is ideal for lofted wood shed to prevent freezing paints and chemicals. The most popular insulation for that application is: 10M Prodex Total Plus on page: https://www.insulation4less.com/insulation/prodex/10m-prodex-total-insulation Pricing and ordering is available on the product page. Install instructions are on page: https://www.insulation4less.com/installing-insulation
Answer: The most popular insulation for that application is: 10M Prodex Total Plus on page: https://www.insulation4less.com/insulation/prodex/10m-prodex-total-insulation Pricing and ordering is available on the product page. Install instructions are on page: https://www.insulation4less.com/installing-insulation
Answer: Yes, your install method is fine. Please order online. For comprehensive email responses, please email [email protected]
Answer: Our most popular insulation for a roof or ceiling is 10M Prodex Total. You can pricing and order on page: https://www.insulation4less.com/insulation/prodex/10m-prodex-total-insulation
Answer: Install the entire area. Please order on page: https://www.insulation4less.com/insulation/prodex/perforated-prodex-total-insulation-5M Please email additional questions to: [email protected]
Answer: Please email [email protected] for response that will include product recommendations, technical information, comparison data etc.
Answer: Approval questions should be posed to the party that grants the approval. The excellent flame/smoke ratings are provided on the technical sheet found on every Prodex Total Insulation product page under the technical tab. For additional questions, please email [email protected]
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account