Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Instant-Gaming

Instant-GamingReviews 489

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Instant-Gaming?
grey stargrey stargrey stargrey stargrey star

Instant-Gaming Reviews Summary

Instant-Gaming has a rating of 2.9 stars from 489 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instant-Gaming most frequently mention credit card, total scam and personal information. Instant-Gaming ranks 15th among Video Games sites.

service
187
value
48
shipping
39
returns
42
quality
44

We monitor reviews for authenticity

Florida
1 review
2 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

I believe in them!
January 12, 2020

I have purchased several games and DLCs from the company, and have never had a problem with the keys. I usually received them in an hour or two after purchase. The company asks to for proof, so they don't get scammed by individuals buying inexpensive keys and reselling them for profit.
I have purchased game at a good and decent price. NMS was full price on Steam and I got it for 50 % off on Instant Gaming, and have never been happier with no problem. I currently have 1400 hours on the game without a snag.
I don't know anyone that was against this company, but they are just trying to ruin a good company's name.
This isn't a scam, it was the best thing I've found and deserve a better reputation than the reviews of pompous asses (sorry about the last comment, just my feeling).

Date of experience: January 11, 2020
Ireland
1 review
17 helpful votes
Follow Nic P.
Unfollow Nic P.
Share Review
Report Review

I'm in Ireland, I tried to purchase playstation plus 365 membership. I bought it, the funds went out of my account but Instant Gaming insist by email that I send them a passport/driving license or Government Official ID before they will release the product. Instant Gaming do not advise on their website that they will request photo id for purchasing a product. This is a totally unethical practice. I have never heard of the likes of a simple gaming merchant requiring ID to purchase.

My bank wasn't opened until an hour after I made the purchase. And even this fast they could not stop the transaction. Thankfully I paid with Paypal but it's still going to take up to a few days to sort and then I may even have trouble with the bank releasing it as soon as paypal sorts, because my bank is useless and they like to take weeks to authorise things. And of course it's the holiday season. Please be aware of buying from this site.

Date of experience: December 17, 2019
Germany
1 review
10 helpful votes
Follow Mathilda M.
Unfollow Mathilda M.
Share Review
Report Review

It's not worth it
December 14, 2019

I've bought a 1$ (luckily) game to to able to play with my friends. Everything went good till I had to certificate my purchase with my ID. Instant no. Do not buy from sites that ask this kind of information, rather save up a bit more and wait for steam sales. I'm glad it only cost 1$ from a virtual one time use card that I've made in preparation that only had those 1$ on. My account was a sub-account with a fake email too so I was shielded, I've only had my name registered on that one time card but that won't be much of an use.

Date of experience: December 14, 2019
Spain
1 review
15 helpful votes
Follow Bernat C.
Unfollow Bernat C.
Share Review
Report Review

Incompetencus maximum
December 10, 2019

Pathetic. Tried to contact them in order to fix an account related problem, the guy doesn't even read, pastes a completelly different answer, i insist if he didnt read what i texted him, he answers "which questions", and some other answers as absurd as this one, to finally paste me another stupid answer but in french this time.

I was about to buy a game, and i'm here instead giving them their totally worth precious review

Date of experience: December 10, 2019
NL
1 review
6 helpful votes
Follow Nick N.
Unfollow Nick N.
Share Review
Report Review

Stay away from them
December 1, 2019

I bought a key and they wouldn't give it to me,
Bullying me with some random requests to validate my account.

I was able to give them a real image (twice) and verify my paypal etc.
They got the payment and still wouldn't give me the key.

Date of experience: December 1, 2019
Maryland
1 review
0 helpful votes
Follow Sig F.
Unfollow Sig F.
Share Review
Report Review

Fast and easy and reliable I would definitely get another game Don't listen to people what they say about this website instant gaming is great and cheap

Date of experience: November 18, 2019
GB
1 review
3 helpful votes
Follow Ash K.
Unfollow Ash K.
Share Review
Report Review

$#*! service. SCAMMERS
October 31, 2019

Don't buy games from these from these crack jobs, getting a refund is near impossible, they are scammers.

Told me to buy a better computer when my computer is really good.

Date of experience: October 30, 2019
NL
1 review
2 helpful votes
Follow Jesse K.
Unfollow Jesse K.
Share Review
Report Review

I have no clue what the deal is with people having to give a copy of their ID to Instant-Gaming. I have used their site now for a year or so and im not having any problems. Only issue is that their not so precise in their release time/date and delivery time/date with pre-orders. But at such prices i dont see a big deal bout that.

Date of experience: September 30, 2019
Utah
1 review
8 helpful votes
Follow Patrick L.
Unfollow Patrick L.
Share Review
Report Review

I bought Anthem on instant gaming, and at first was sure I had just got absolutely scammed. They asked me for my ID behind their website, I used a different card for it, DO NOT use your drivers license, that could lead to some major problems. I think it may work better if you buy a bigger name game, it seems like if something is too unrealistic to be true, then it probably is. The whole payment thing is really annoying, I agree with the other reviews on that. But I was pleasantly surprised by the fact that I actually got a working key. I hope this was helpful to someone like me, My advice would be don't buy from them unless you are really desperate and impatient, just go to a more trusted source and if it costs a little extra dough, oh well... I think it's worth it in the long run, just grateful that I received my code. Also, I know most of these reviews are either 5 or 1, Not sure why instant gaming has so many reviews about fallout 76 LOL... Anyways, I hope this helped!

Date of experience: September 27, 2019
Denmark
1 review
12 helpful votes
Follow M E.
Unfollow M E.
Share Review
Report Review

IDENTITY SCAM
August 1, 2019

After provide me with an invalid key, I was asked to provide my photo ID for verification reasons. Total scam!

Date of experience: August 1, 2019
Ohio
1 review
18 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

Identity Theft Scam
July 23, 2019

They charge your account, then tell you that you need to verify before you can get your purchase. Verification requires sending them a picture of a photo ID, but they won't accept one with personal details removed.

Date of experience: July 23, 2019
Oregon
1 review
7 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

I purchased the walking dead pc game for $3.40 (american dollars) and the key didnt work when i tried adding the game to my library. I sent them a message and they said "our system detected fraud so send your ID to us." Fraud for FOUR DOLLARS? Who would commit fraud for $4? What kind of idiot sends their ID info over the internet. Im all for online shopping because of the protection i get from my bank, but i am NOT sending my ID so they can have my credit card and what i look like, my address and all that. I asked the rep emailing me their name and rep ID number and they refused to answer saying they do not have one. VERY SHADY. And Im willing to be a little money that people who got their product keys were dumb enough to send all their info over and are getting their identities stolen as we speak. Waiting now to see if my refund comes back and i will be keeping an eye on my card from foreign companies.

Date of experience: June 23, 2019
Washington
1 review
19 helpful votes
Follow Ur M.
Unfollow Ur M.
Share Review
Report Review

SCAM
June 11, 2019

SCAM total scam, I gave them my credit card, then they asked for my ID photo to steal your identity.

Date of experience: June 11, 2019
Switzerland
1 review
6 helpful votes
Follow Daniele C.
Unfollow Daniele C.
Share Review
Report Review

It's a bet
May 10, 2019

I got an error during the redemption process and the game did not appear in the library.

Instant Gaming support and Epic Games support blamed each other and I couldn't get my money back:-(

It's a bet: If you are lucky you can save a few bucks, but if you are not, you will not be able to get any refunds.

I surely won't buy anything else from Instant Gaming again!

Date of experience: May 10, 2019
Missouri
1 review
11 helpful votes
Follow Joshua S.
Unfollow Joshua S.
Share Review
Report Review

Shady
April 9, 2019

They reject PayPal accounts after requesting you send a photo of your ID then suggest you use a prepaid card to purchase the product. Just seems shady PayPal accounts pinged then as fraudulent.

Date of experience: April 9, 2019
NL
1 review
5 helpful votes
Follow JanWilko d.
Unfollow JanWilko d.
Share Review
Report Review

I've bought the wrong key for my Win 10now i lost my money!
I've bought the wrong key for my Win 10 Xbox apparently, because i cannot download anything.
I've contacted support: answer: key activated, so no refund.
Explained to them i have absolutely NO files downloaded ( greyed out) and i cannot play the game, still: no refund.

MY ADVICE: DO NOT BUY FROM THIS COMPANY, their 'support' is dramatic.

Date of experience: March 17, 2019
Romania
1 review
4 helpful votes
Follow Andrei C.
Unfollow Andrei C.
Share Review
Report Review

I have bought a few games from instant (5 in total) and until today (as I'm writing this) I didn't have major problems with it. The site itself doesn't look as good as some of its' competitors, and when I asked for a gift card they automatically gave me a Christmas card, without allowing me to change what it was for.
However the problem I had was that on my fifth (and final) payment for a game, they asked me to give them a photo of my id (they only asked for the name(s), but still super shady). I crossed out all other information on the id except for the name and sent it, because they had already taken the money for the game. If I would've had enough time, energy and will I would've complained more about this and wouldn't have let them do something like this, however lacking said things, I went for the easy approach. I recommend you to not use this site. Although it has some better deals on certain games, the fact that they blocked a payment, but already took the money, is enough to make it a shady site to buy games from.

Date of experience: February 12, 2019
Missouri
1 review
11 helpful votes
Follow Larryandmichelle E.
Unfollow Larryandmichelle E.
Share Review
Report Review

If you are a couple wanting to play a game together and have joint accounts. This is not for you. They declined for "security reasons" because they wanted to know why he had purchased 2 games. Which I understand. So we explained and they still declined. So I made 2nd set up everything in my name verified with my photo ID his name no were on 2nd set up and still got declined for same reason. "Security reasons". Both accounts was deducted the money, with 5-7 day refund. So its just too much of a hassle to deal with them considering what you got to do to prove it IS in fact YOU anyways. So our money will go else were. Their loss, someone Else's gain.

Date of experience: January 8, 2019
New Zealand
1 review
9 helpful votes
Follow Heinui D.
Unfollow Heinui D.
Share Review
Report Review

Bad service
November 26, 2018

Very bad experience with the ID verification service! I sent them everything to complet the task and they didnt want to validate the account! Plus you have to wait 30 min between each response! Very bad service I do not recommend.

Date of experience: November 25, 2018
Spain
1 review
2 helpful votes
Follow Juan G.
Unfollow Juan G.
Share Review
Report Review

One of my friends has bought many games there. I did try Fallout 76 myself. After i push the buy button, i received the code within 2 seconds. Working perfectly.

Un amigo siempre compraba ahí, así que me animé. Me llego el código de Fallout 76 en un par de segundos tras comprar. Todo perfecto.

Date of experience: November 22, 2018

From the business

Instant-Gaming.com - All your favourites games for Steam, Origin, Battle.net, Uplay and Indie games up to 70% off! Digital games, Instant delivery 24/7!


instant-gaming.com
Dubai, Dubai, United Arab Emirates