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Instant-Gaming has a rating of 2.9 stars from 489 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instant-Gaming most frequently mention credit card, total scam and personal information. Instant-Gaming ranks 15th among Video Games sites.
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Did the original verification by phone call, then they take the payment.
All good so far, as soon as they get payment they hit you with another account verification.
Take a photo of the driver license.
I took the photo sent to them, they said it wasn't good enough.
It had to have OG written on a paper in front of the pc screen with their logo.
WHat is this? Pornhub? I requested my money back from paypal and they got nothing, waste of time.
Don't bet any money with this company lost1300 but withdrawn £40 before I lost it 9 days later still waiting on money con site don't deposit scam scam
Don't buy. Disgusting customer service.
They provided me with a used key. They asked me to contact the original retailer of the key and send Instant Gaming the date and time of redeem of the key. It took me hours of tickets and chats with obnoxious support members to find out that they CANNOT give me these informations.
Instant Gaming decides to give in after instisting that I need to send those informations, and even though I asked for a refund, they provide me with a different key.
The key is used. It just felt like I was talking to a bot asking me over and over to give them those sensitive datas again.
Uopn purchase of a duplicate card, the support center wants YOU to contact Xbox support to find when the card was used. Even with screen shot proof you are banned from replying, after 24hours of frustration they finally admitted their fault and sent me a replacement card at 3am, by 9am when I wake up I click the email to my "NEW" code when I go to sign in to redeem, my account was completely banned and deactivated. Lol should be sued for that. But writing 100+ reviews will be more worth it.
GREAT COMPANY BUT THERE COULD BE VAT (TAX) FOR SOME EU COUNTRIES. OTHER THAN THAT IT IS A LEGIT BUSINES.
I paid with a CC for football manager 2020 for 30$, I was asked security request with code sent to my mobile, then I received an email requesting a piece of ID from government from a site in Hong Kong... never ever I will send you a picture of my ID, THE BANK who gave me the credit card made the research already locally in my country
They sent e-mail after Paypal transaction.
That wasn't key delivery.
They want my driver license or some. This is unfair.
Even infamous G2A treats me more kindly, at least as real customer.
Some reviewer say they "take security seriously" but... seriously?
Yes maybe they take their business seriously, but our security is not.
So, first time user of the site. First off it wants all of my address details for a digital code. Erm no. You have no need of that.
Then I purchase a game, and having already read of possible credit card fraud from them, decide to use paypal. Apparently that requires a code to be sent to my mobile number. So they do. And it rings me from an unknown number; instead of the usual text. I input the code, this now lets me use paypal. So I do. And Instant gaming rejects my payment. Why? I don't know. However having then read these reviews (which I wish I'd read before signing up) means I am not going to try again. There is something very dodgy about all this.
Stay away,
I have lost a number of games because my opponent used the eight ball to sink his last ball. Here is the rule about that: "Combination shots are legal shots, but you can never use the 8-ball as the first contacted ball. In other words, you can use the 8-ball in combination with another object ball to pocket an object ball, as long as you don't strike the 8-ball first"
I paid for a game and arrived my code.
When I put in steam, is writen that code is not valid.
I wrote them, they told me that they canceled it by safety. Asked me to send a document for verification in order to send me other code. I sent it.
Today they informed me that they will do a refund in 15 days...
So, by facts, I paid and I did not get the product, which is a clear fraud, my money is not in my account, and who knows if it will be.
In another hand they resqueted me to sent private information in order to verify my identity, and send me another code, after I did, they decided to refund, this shows how reliable they are. There was no code from the begining...
Additionally the refund will cost me money due to currency exchange.
It was a waste of time, they are lucky that we are in quarantine, other way they would be dennunced to the authorities.
Do not buy here, is not recommendable, in this web you can check other reviews with the same pattern.
I have used INSTANT GAMING to many time to remember, and all have been fine, but i recently purchased a key code that steam wouldnt allow due to duplicated. Upon my report to INSTANT GAMING i was give a list of things to do(basically i was being told to prove im not trying to cheat them of a free code)and until i've proven this which i need the help of steam to do, there is no refund or replacement of key
Bought a code, which was already used
Support is redirecting me to EA-Support. Avoiding all responsibility as a seller.
Avoid this site!
First time buying a Wow time code, since the very beginning all I wanted was to play World of Warcraft as soon as possible, then the code sold to me didn't work, so I contacted Instant-gaming's support to have another proper working code. The team support said to me that there was a fraud risk with my transaction and therefore they afterwards deactivated the code that neither way worked though, then they asked me for my ID to confirm the payment made on that Wow code; after provided it to them, finally as they mentioned before they would replace my code but not, they instead gave me a refund that I never asked for.
Can I get a negative star? So far I am not impressed what so ever with this company. I purchased This game as a gift and got a message from my friend who thinks it was a joke. It made him feel bad that the I gave him a game gift that was a used key. I didn't use it and when he adds it to his Steam it says it's been activated on another Steam account. This is the first time I have ever used this game site service and am not impressed. I told the support that I wanted another game key to be sent to him ASAP and instead, I received a reply back that said my refund was being processed. I did not request a refund. I want the game at the price agreed upon. I was referred to their services and could have bought the game at the place I normally do but listening to my other friend, I decided to give it a try. Now the other site is no longer having their sale and having a refund from these DS's will require me to purchase the game for double the price as what I could have. I will never buy from this source in the future and I don't recommend that anyone else trust them to give a valid key. It is not my fault that they oversold their stock and now I am being punished for trusting them to deliver a gift. It would be like me going to a store and buying the cutest thing I could, smashing it to sand, pouring it into a child's hand and letting it spill out on the ground! What dirt bags!
Right, I never write reviews. Ever! But, looked at Red Dead Redemption Ultimate on Steam, R1500. Searched the internet, came to Instant-Gaming, and took the chance. Ultimate edition, 43 Euro - R730 ish. Worth the gamble. Well, Visa wouldn't work, tried pay-pay (still security enabled and safe etc etc, else wouldn't take the risk!), required a uploaded id. Old one, but legit. Email from pay-pay for confirmation too. And boyah!, 50% saving. Got the key, loaded into Rockstar, and activation code it working 100%. Really glad it worked out legitimately!
It takes your money first then asks you to verify the dam purchase. Why and then you have to wait. You might as well go to every other cheap website and pay a dollar more or less to get it instant
I tried to purchase a $15 game from them. It was the single worst online purchase I have ever had the displeasure in experiencing.
First and foremost, getting through the payment screen is incredibly fast. That's normally a good thing, but here, not so. As there is absolutely no info, it will come as quite the shock that after taking your card details and processing the payment, they will then send you a message asking you to provide an uploaded picture of your identification, such as a driving licence!
There are no warnings on the purchase screen, or even anything mentioned about this practice on the FAQ section. As soon as you question why this is required when the money has already exchanged hands, they instead send a stock answer to cancel the order, blaming the end users unwillingness to provide ID. Once this message is sent, they will ignore anything else you respond with. So all in all, as soon as you don't give them some nice ID for you to suffer identity fraud, either through them, or once they get hacked, they just decide you want a refund on your behalf, and discard you.
Literally the worst gaming website, and online shopping website I have ever visited.
AVOID. AT. ALL. COSTS!
They charged me for a game, but i didn't receive it because they said my bank didn't approve the payment. They keep insisting that the money wil magically reappear because they haven't charged me, but my bank says the money is gone. The helpdesk is rude and completely unhelpful. They just keep repeating the same thing over and over. Please do not buy from these a-holes. It's not worth it.
I had a problem with a key that was already used, but after a time they replaced the key with other working, meanwhile i bought there more 8 games and all went fine, i just recommend u to use paypal.
I bought them thru the app. Would be unfair to rate with 1 star when fix the problem and never had any kind of problem again, if i got any i will write it down here ;)
I bought some games there until the last game that didn't work, the key already used, I contact support, I sended the pics with the key and error, then they asked me to contact steam to have a screenshot of they re answer! This part they should do it them, they sold a used key, I showed them with pics and then I must lose time fixing it? Then after all screenshots and pics they still untrusting me and asking for more and more things... resuming, if it don't work u don't have support, you simply lost money, I want a place we're when thing don't work they fix it, not we're I have to lose lots of time trying to fix their mistake, whenever I would bug there a game from now one I would be thinking, will I have luk this time of not? For that I consider it not reliable
DO NOT USE! I bought a game from them, then had to send proof of id which they dont tell you untill they take your money then the game doesnt even work... and they refuse to give a refund, i say again DO NOT USE!
Answer: You'll get the unlocking key for the specific game launcher where that game is being launched from (like the origin, battlenet, EPIC ones etc.)
Instant-Gaming.com - All your favourites games for Steam, Origin, Battle.net, Uplay and Indie games up to 70% off! Digital games, Instant delivery 24/7!
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