InfotracerReviews 29,994

Hi Joy,

Thank you for your feedback! I’m sorry you're having difficulty finding the information you're looking for.

We want to make things easier for you. If you’d like to let us know what specific information you need, we’re always ready to help you get the report. Please feel free to reach out or send an email to [email protected].

Have a nice day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Connie,

Thanks for your awesome review! We’re glad you found what you’re looking for, and I’m sorry the other wasn’t as easy to find. If you let us know what it is, we would love to help you find it. Feel free to call or email us at [email protected]. We’re always here, ready to assist. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Trish,

Thank you for your feedback and the 2-star rating! I’m sorry you didn't find the information you were looking for.

Please be informed that international searches are currently limited as we are a US-based company and are still looking for ways to improve and expand our services.

I can also confirm that your account has been canceled. Rest assured, our company will no longer bill you. If we can help you with anything else, please feel free to reach out or send an email to [email protected]. We’re here to help.

Have a nice day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Thomas,

Thank you for your feedback! We're glad you found the vehicle stats useful. We apologize for not being able to provide the vehicle's owner's information. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Lateef,

We sincerely apologize for any inconvenience this has caused you. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, vehicle insurance is not yet part of our service. We can provide you with publicly available Car Title details, VIN/Plate ownership, and vehicle specifications.

I canceled the account and refunded the $2.95 fee. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Glenn,

I appreciate you leaving feedback, and I'm sorry we could not provide the owner information of the vehicle you were searching for.

I ran the search on my end and was also unsuccessful. It could be that the license plate/VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide the information, I processed a refund of $9.95 for the Premium Report. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Desire'e,

You're very much welcome, Desire'e! We're glad we could provide the information you needed. We work hard to meet your expectations and are happy to hear we hit the mark for you.

If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jayendra,

Thank you so much for your kind words! We're thrilled you found our service easy to use and that our website met your expectations. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Leslie,

Thank you for taking the time to give us a review, and we sincerely apologize if you could not get the information you needed. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I forwarded a request for the property ownership information to one of our research specialists, who will look into this for you. You will receive an update today.

If you have any other concerns, please do not hesitate to contact us at your earliest convenience. Have a great day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Denise,

Thank you for your feedback, and I'm sorry we could not provide the vehicle's owner information. I understand how frustrating it must be not to get the information you need.

I can see you were running a search for a license plate, and I sincerely apologize, but I could not find any additional information on your request in our database. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Erin-Lee,

Thank you for leaving a review. We sincerely apologize that we could not provide the owner's information of the vehicle you were searching for. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Please be advised that your account is active and will renew on September 6,2024. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Alexandria,

I'm sorry our service did not meet your data needs. This is not the kind of experience we wanted you to have.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Michele,

Thank you for your feedback! I’m sorry you did not receive the information you needed.

I also checked the details but couldn’t locate anything in our database. This may happen if the vehicle is under any of the following conditions:

(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Additionally, we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions beyond our control.

Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Dietra,

Thanks for the 3-star rating and for sharing your feedback! We understand that it takes some time to explore everything. Whenever you’re ready, we would love to hear your thoughts. If you need anything else, feel free to call us or email us at [email protected].

We look forward to hearing from you again. Have a nice day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Erica,

Thank you for your feedback! I’m sorry if the outcome of your search did not provide what you are looking for.

Please know that all customers are welcome to run a preliminary search. The preliminary search accesses people's databases simply to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match those obtained in the member’s area based on the same search parameters.

I tried searching for the information you needed but was also unsuccessful. This might be because the information is restricted access under the Driver’s Privacy Protection Act (DPPA) protection. There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/. We hope you understand.

Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Debra,

Thank you for your feedback. I’m sorry you were dissatisfied with the report you received.

Please know that we source our data from public records sources, and therefore, we cannot guarantee the accuracy or completeness of every record. Some records or information may be missing due to federal or state laws/restrictions.

We want to make things right for you. Let us search for the specific information you need. Feel free to give us a call or send an email to [email protected]. We are committed to improving our service and ensuring you have a better experience moving forward. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315