InfotracerReviews 29,990

Hello Katherine,

Thank you for sharing your feedback, and I'm sorry our service did not meet your data needs. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Josh,

Thank you for the 5-star review! We're glad you're finding our service reliable and informative. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a great day, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Simon,

Thank you for your feedback, and I'm sorry our service did not meet your data needs. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Additionally, our international searches are limited at the moment, and while we are expanding our resources, it is still under development, and further support is not yet available. Nonetheless, please be reminded that we constantly update our information from time to time, so you can always check back for newly updated ones.

Please be advised that your account is active and will renew on October 14,2024. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Michele,

Thank you for leaving a review, and I'm sorry you're not satisfied with our service. This is not the kind of experience we wanted you to have.

I can see you were running a search for a license plate, and we were able to provide results. Was there something wrong with the report? We would love to turn things around and make it right if we can. Please reach out to me at [email protected] or call me at +1 833-922-2315.

I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Melissa,

Thank you for your feedback. I’m sorry for your experience regarding the value of the information provided. We aim to deliver comprehensive resources, and your thoughts help us improve continuously. If you need further assistance, please call or email us at [email protected]. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Martin,

Thank you for sharing your feedback. I’m sorry about your experience. We take feedback like yours very seriously and would appreciate the opportunity to address the issues you’ve encountered. Please provide us with more details and we will do our best to assist you. You can call or email us at [email protected]. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Sam,

Thank you for your feedback. I’m sorry for any confusion regarding the information you’re looking for.

To clarify, Premium Reports are just optional add-ons. Accessing this additional, highly sensitive data comes at a cost, as it is not available from any other source. However, you can close the pop-up message, and the search will proceed without interruption.

I appreciate your patience, and I’d like to help you better understand your options. Please let me know if you have any questions or if there’s anything specific I can assist you with. You can call or email us at [email protected]. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Steve,

Thank you for sharing your feedback. I’m sorry if you’re dissatisfied with the report you received. However, we cannot guarantee complete or accurate information for every name, phone number, or address, as the availability of public data can vary. Records may be incomplete or missing for various reasons, including state regulations.

Also, please note that the Driver's Privacy Protection Act (DPPA) governs the confidentiality of information regarding car owners. Only government agencies, such as the police or the courts, have the inherent right to conduct VIN checks and owner searches. We appreciate your understanding.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Tom,

Thank you for your feedback. I’m sorry if you did not get the information you needed.

Please be aware that the preliminary search is designed to identify whether an individual is in the United States by examining their records. This information is intended solely as a resource. Additionally, even when the same search parameters are applied, the preliminary search results may differ from those available in the member's area.

I tried searching for the information you needed but was also unsuccessful. This might be because the information is restricted access under the Driver’s Privacy Protection Act (DPPA) protection. There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/. We hope you understand.

As a courtesy, we have processed a refund of $2.95. You should expect the amount to appear in your statement within the next 3–5 business days.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi James,

Thank you for your feedback. I’m sorry if the outcome of your search did not provide what you are looking for.

We obtain our data from public records, so we cannot ensure the accuracy or completeness of every record. Certain records or pieces of information may be unavailable due to federal or state laws and restrictions. We hope you understand.

Please let us know if there's anything else we can help you with. You can call or email us at [email protected]. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Nicholas,

Thank you for your feedback. I assure you that your concerns are taken seriously. If you could provide more details about your experience, I would like to address the issues you’ve encountered and work towards a resolution. Please call or email us at [email protected]. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Amanda,

Thank you for taking the time to share your feedback. I’m sorry if you’re dissatisfied with the information you received.
I would appreciate the opportunity to assist you in resolving this matter. If you could share more about the specific information you need, I will do my best to help you. Feel free to call or email us at [email protected]. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Jennifer,

Thank you for your 5-star rating! We’re glad to know that you’re satisfied with our service. Your recommendation is greatly appreciated, and it inspires us to continue providing quality experiences for our customers. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you!

Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Raquel,

I appreciate you leaving feedback, and we sincerely apologize if you could not get the information you needed. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or give me a call at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Danielle,

Thank you for leaving a review, and I'm sorry our service did not meet your data needs. Please know that although premium reports will provide additional information, the data's availability still depends on what was gathered publicly.

We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I processed a refund of $15 for the Premium Report. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Allen,

Thank you for your feedback, and I'm sorry you're not satisfied with our service. This is not the kind of experience we wanted you to have.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315