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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Good
Entered all the funds and info with nothing to show for it.
Easy
Is good need to be able to verify my own information as well as any pout of state stuff cant find my wills
Haven't looked at results. But report was prompt and easy to find
Have entered 2 phone numbers. Have tried to pay... last I got told to redo password and then was told it was the incorrect password. This is useless
Good
Thanks
None
I've just started so I really haven't had an experience yet.
Awesome
Good
So far so good
A bit difficult getting you online. Had to use a different browser.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members