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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Awesome information that is needed to prove liars wrong.
You did not save my report! Now I have to start over and hope I get the same things I was asking for, ie death record.
It took a few minute for it to process the order, but give me time and I will let you know
Easier than most, just trying to locate my birth certificate... in the fastest way possible. Any help would be great. Born in Culver City CA in 1963.
Seems good haven't seen my report yet so a little early for this message
Don't like fact that I don't know how complete the report is.
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Well it said free and then came up with one report which I have to pay for. So not really free but hey it is what it is
Your subscription trap sucks! You should offer 1-and-Done service, even if it's more expensive, with the possibility to opt-into a subscription.
So far, so good. Haven't gotten results of search yet. Just signing on.
Not clear when I put in location whether it should be the person's current or past location.
Just put in a password and paid I haven't even used your app yet
I will give my rating as soon as I see if my search successful.
Seems straight forward to sign up. Will see what happens
Well, I haven't yet been able to access the information I just paid for, so this review is only based on the fact that I was prompted to leave my opinion BEFORE actually knowing if it is actually of ANY value. Perhaps the offer of providing customer's opinion should be done AFTER they are provided what they are seeking..
Very informative! Thank you for all the information, will definitely recommend.
Haven't seen the report yet. Your website is not smooth operating.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members