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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Sneaking in an auto pay going forward, I will block it I only want my first inquiry
I already know that the information I want to know will not be available.
Maybe you should ask for experience after I get to experience
I don't know I havent gotten past this message yet!
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I have only one request is that people be honest, it's devistating to know and find out that this is not the person you though!
Cant tell yet, just made accout, havent even used it yet and already being asked for a review
I just got started at least give me time to experience the app before you demand a rating.
…
So far I've paid $3.95 and haven't seen my report yet. I also wondered if for 7 days do I get unlimited reports on anyone? Or just myself?
I have done this before and it was a complete waste of money. Granted it was not this company. I'm just nervous Well, I was right to be nervous! It said that it had 3 reports on the person I entered so I purchased the service, I was then told they can't give me that info unless I buy the next step. I think it was $19.95. I was so mad I called customer service, They did try to make it right, They canceled my account, They wouldn't refund my money. But they said they would send the info that i requested,
So far so good expecting to get the records I am looking for
:)
Inexpensive and hopefully more than worth the effort.
Seriously, I just now opened the site after starting the 7 day trial. I haven't even had time for any experience, other than this popping up and asking what my experience thus far has been. Give me a few minutes.
Well I have not received any data on a person of interest.
I was unable to check out with PayPal. It's like the button for it didn't work.
I haven't searched for anything yet - just my card number and a name.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members