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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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I was not able to find a lot of the information I needed.
Trying to find my mothers license number she lost her dl
Haven't read info yet so holding opinion until I do.
I haven't been able to look at any info so far. I need to find divorces from 1966 and 1977
I was impressed at the ease of use of the site. Money well spent.
Great Experience... the information provided was valid and informative
:)
I found one piece of info to check out. All info was 10 years old and about 90% of the download did not concern me
Easy to sign up. Will test well if I am able to cancel easily as promised.
Easy to use with affordable introductory pricing. Lovely.
I had my report ready and as soon as I paid fir it it's gone! Why do I have to start over again? That's bad business
My phone is a seven-year-old Android that is owned by a 52 year old person who is not a tech person per se. So far so good. You should not ask for Ratings until I've had a positive experience.
It's saved me from a bad date and a girl I thought was my friend and would of taken everything I own had I not checked them out
Been great struggled with zip code for South Africa
I clicked to buy a report and now it makes me search again: (
Good service thank you for helping me I appreciate it
You've teased and clickbaited me for 9 pages. I gave my credit card info. BUT YOU WON'T GIVE WHAT I PAID FOR UNTIL MY PASSWORD MEETS YOUR STANDARDS. And you automatically FORCE ME INTO SUBSCRIPTION, with no option for 1 time use only
It had been pretty good except you don't give the full first and last names
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members