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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Hello Karen,
Thank you for the excellent rating! It inspires us to do our best always.
If you want to share any comments or suggestions, please feel free to reach us at [email protected].
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
So far, your reports have told me nothing, every section is "not on file"
Hello Jeffrey,
Thank you for taking the time to share your feedback. We are optimistic that you will find it more helpful as you continue to progress on the site.
Unfortunately, some information might not be readily available since we are dealing with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
I'm Nicole Roberts, lydia Roberts is my Grandma Nathan Roberts is my brother aunty loreana my Birthday is 08-25-1986 driver license is D******* last 4 is 0757 social security # I use to live all over last places were lakewood rialto, Fontana, rancho cucamonga, bellflower, bellflower, Whittier, long beach, east LA, watts, south central, now I'm in Los Angeles All in California and went to many schools last on was long beach college.my moms name is Loretta Roberts and my dad is Dale Hammerton I was born at paramount Hospital.
Hello Nicole,
We see your rating and would like to know how we can assist you best. We look forward to hearing about your experience.
For your questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Still looking very good thank you still looking very good
Hello Rhonda,
Thank you for the excellent review! We are pleased that you appreciate the work we put in to serve you. It inspires us to do our best always.
If you want to share any comments or suggestions, please feel free to reach us at [email protected].
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Social media doesn't tell you ANYTHING, can't click on it and user-ID didn't exist on the platforms it says it's on!
Hello Donielle,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Please know that we collect our data from public data sources, and it may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
It shows you have canceled your account with us and only have access to search up to the 10th of this month. After which, it will automatically deactivate.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We look forward to assisting you with any of your concerns.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
I was trying to locate a relative however couldn't find contact information or address (at least city)
Hello Samrat,
Thank you for taking the time to write us a review. We are excited that you found what you were initially searching for, but you're interested in finding more information.
We offer additional search assistance through our Our Expert Team of Researchers for a more in-depth search. If interested, please reach out to us via email at [email protected] or, better if you can call +1 833-922-2315 between (9 am - 5 pm) Eastern at your most convenient time. We look forward to hearing from you. Have a great day ahead.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Okg it it yoxpydpyc96dkg kg kgzlhcylxoyzhlxtiXpyzylzpyztozyk lh gk? Gl ykxtizo
Hello Angela,
We see your rating and would like to know how we can assist you best. We look forward to hearing about your experience.
For your questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Don't use this. Pointless. There was more useful info before I paid for "more details". In fact there really was not "more" to the details at all.
Hello Kevin,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Please know that we collect our data from public data sources, and it may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
It shows you have canceled your account with us and is still available to use up to the 9th of this month.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We look forward to assisting you with any of your concerns.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Information is not up to date. And, could risk someone life. Because the person is a pedophile
Hello Jennifer,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. However, If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
I go zero results and want to cancel but you're making it intentionally very difficult to do so.
Hello Timothy,
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service, and we regret that we didn’t live up to those expectations here. I see that you reached our Customer Care Team to cancel your account, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your card.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time. We will love to make things right if you give us another chance.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Well I been having a lot of unfamiliar activity on my google account for a few years. And I have always believed it to be my wife as stupid as that is and she has always maintained that it isn't but I and a couple guys at google know it is
She must be just one weird girl. I think she is coming my way so I think the IP address is probably accurate I'm going to get IP address in thermopolis wy and see how accurate it is
Hello Michael,
Thank you for the excellent review! We're glad that the service was able to provide you that secure feeling.
We appreciate you taking the time to write us this heartwarming review. The whole team would be happy to read your message.
Again thank you.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
There is less information in here than I can find on the internet on my own.
Hello Olivia,
Thank you for taking the time to share your feedback. We are optimistic that you will find it more helpful as you continue to progress on the site.
Unfortunately, some information might not be readily available since we are dealing with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Hello Sylvia,
Thank you for the excellent review! We are delighted that you like the service and found the information on the site quickly.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Fairly simple and straightforward. Just looked it up and got the info I needed to finalize my car purchase.
Hello Jenn,
Thank you for the great review! We are excited that you find the service quick and easy to use.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Not good, big scam, before you pay it acts like it found info, then after you pay it tells you there is no info about the email address
Hello Thomas,
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service, and we regret that we didn’t live up to those expectations here. I see that you reached our Customer Care Team to cancel your account, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your card.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time. We will love to make things right if you give us another chance.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
This is crap the info you gave me in my trail for $3.95 I already got free from several other sites! What a rip off
Hello Anna,
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service, and we regret that we didn’t live up to those expectations here. I see that you reached our Customer Care Team to cancel your account, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your card.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time. We will love to make things right if you give us another chance.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Didn't have very much information on what I was looking for
Hello Kathryn,
Thank you for taking the time to share your feedback. We are optimistic that you will find it more helpful as you continue to progress on the site.
Unfortunately, some information might not be readily available since we are dealing with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
All good keep up the good work thanks again
I look forward to doing more work with you
Hello Dave,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.
We look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
It came up on screen that there was a full record of this email address, all boxes with a green tick, I paid my money and now it says there is no record of this email address - this is a rip off
Hello Scott,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
Your account has canceled the subscription but still has up to the 8th of this month to use the service.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jean,
Thank you for the great review! We are excited that you find the service quick and easy to use.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com