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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Operator was helpful and friendly. Easy to deal with and solved my issues
Hi Austin,
We're happy to hear that you got what you needed. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. I'll make sure everyone reads your review; this will surely make their day. If you need further assistance, please don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Everything was perfect and I'm very satisfied with the experience I got for my vehicle
Hi Sandy,
Thank you for this excellent review! We're thrilled that you loved your experience. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Report incomplete. Google has a better curent address and you never reported his wife who is my mother, so I should know.
Hi Christina,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I though it would show who the owner is. Also I am not sure the color matches
Hi Daniel,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very little information compared to other websites
Hi Ted,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very satisfied she was very helpful. The representative helped me and I was really happy with her help she was a great problem solver and took care of the situation she was great
Hi Hector,
We're happy to hear that you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Have not a bad thing to say. The staff have delivered what was requested and all is great. I'm looking forward to keeping the subscription
Hi Tyler,
Nice! Thank you for this awesome review! We're happy to hear that you got what you requested. We hope that you will stay with us for a long time.
If you need assistance, please let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Doesn't have any of my driving infractions listed and that's the only reason I paid for the service so it's useless to me. $4 for absolutely nothing!
Hi Michael,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
SPOKE WITH SEY CUSTOMER SERVICE REPRESENTATIVE. SEY WAS VERY HELPFUL PATIENT WITH ME IN GATHERING INFORMATION REGARDING MY REQUEST
Hi Doug,
Thank you so much for your kind words! We appreciate you taking the time to share your experience with us—and we agree that Sey is truly a gem to have on our team! We count ourselves lucky for customers like you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I had an issue with my account and billing and the woman I spoke with on the phone was so kind and helpful! I had no issues at all getting my problems resolved in a timely matter.
Hi Zoe,
Amazing! We're happy; you're happy! Providing the best customer service is one of our goals, and your review reaffirms the hard work we put in every day. If you need further assistance, please don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Everything was great. Thanks. The gentleman I spoke with was polite and friendly and helpful.
Hi Henry,
Thank you for your kind words. We're happy to hear that everything went well. Providing the best customer service is one of our goals, and your review reaffirms the hard work we put in every day. If you need further assistance, please don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I asked about outstanding warrants, which isn't here
Hi Jennifer,
Please note that active court hearings and outstanding arrests/warrants are not presumed to be open to the public as these are ongoing state processes; thus, we do not provide it.
We can provide previously served and completed court, arrests & warrant records. If you would like to search for these instead, please call or send an email to [email protected]. Rest assured, we're here to help.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Quick service for a low price! I was able to receive all of the information I needed before I purchased a used car.
Hello Dewanna,
Thanks for this amazing review! We're happy to hear that you received the information you needed. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I received the info I searched for everything seemed accurate and well searched
Hi Crystal,
Yey! I'm happy to hear that you're satisfied with the information you received. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Being forced to comment on my experience on SiteJabber is a nuisance.
Hi Anastasia,
We sincerely apologize for what happened. This is not an experience we want our customers to have. I'll make sure to review what happened during your contact with us. Rest assured, that we do not force our customers to leave their reviews on Sitejabber. It should always be of your own free will. Let me know if you need further assistance. Have a great day ahead!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very thorough and very professional. Quick and safe. Very satisfied.
Hi Bobbie,
We're happy to hear that you're satisfied with customer service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The only information needed was the registered owner. You didn't supply that information.
Hi Steven,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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Hi William,
Thank you for taking the time to give us a review. We're happy to hear that you're satisfied with the service. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Report was cheap and super easy to look through, all the information I needed was there and even more than I was looking for too.
Hi Katarina,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gary,
We're happy to hear that you're satisfied with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315