Indian Wedding Saree

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Indian Wedding Saree

4.1

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From the business

Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!


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Indian Wedding Saree Reviews Summary

The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.

This summary is generated by AI, based on text from customer reviews

service
151
value
126
shipping
128
quality
174
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Haiti
1 review
1 helpful vote
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Good
October 30, 2017

On a whole satisfied. Stitching excellent. Deluvery time not bad. Material however sometimes cheap compared to price. Bought one for about 200. Material so cheap my daughter cannot wear. We had to get one in a rush at a store in states

Date of experience: October 28, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Priya,

Thank you for your kind words on our Stitching & Delivery services. We sell genuine and high quality product only.
It may be possible that your expectations for the fabric was little higher and fabric might not up to the mark.
But we can assure you that, fabric is of high quality, in its on segment. If you are not happy and if product is still unused by any chance, you can return it back for exchange or 100% refund.

Thank you
Team-IndianWeddingSaree.com

New Jersey
1 review
0 helpful votes
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Not bad
October 30, 2017

Bought 2 items only received one and never got a refund for the second item. Where is my refund for my 2nd item?

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Padmini,

We sincerely apologies for this.
Refund is done on 1st of Nov.
You may refer your credit card statement for this.

Thanks
Team-IndianWeddingSaree.com

Massachusetts
1 review
0 helpful votes
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Best business ever!
October 30, 2017

I've had tried before couple website but this one is bombing Thanks a lot love the fabrics the designs the colors very modern will do business again

Date of experience: October 28, 2017
New Zealand
1 review
1 helpful vote
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Shoes were not correct size for self or other members of groomsmen. The website was not helpful in figuring out how to do returns, and due to it being in India, cannot really easily communicate with them over the issues for the shoes.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Rohan,

We apologies for this.
Our measurement chart is very clear and accurate, I think it should not that difficult to figure out the suitable size. Also it's very surprising that you were failed to communicate with us, as our 24X7 Live Chat & Call Support is always there to help customers anytime. We have a Complaint Dpt. Wherein customers get instant resolution on complaints related to the product and services. You can still return the product if it is unused, for exchange or 100% refund.

Thanks
Team-IndianWeddingSaree.com

New York
1 review
2 helpful votes
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Shipping date is never as promised
October 30, 2017

Ive ordered from this website many times and everytime I had the same issue. They will say my item will come within a time period but then I will receive emails stating my items are being delayed for more than 10 days... Also the products are some what decent. And their discount offers are very confusing because theyll already include the discounted price in the product which will be shown in red but will claim that their customers will get additional discount at check out which isnt true. Overall, its cheaper than other websites like cbazzar and utsav fashion which is why I order from them. Ill advice buyers to keep the shipping date in mind because it is NEVER right!

Date of experience: October 28, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Sabrina,

We regret for the unfortunate experience you had with us this time.
As you might know that we never compromise in the quality of our product and once its 100% ok then only it passes from the Quality Check. This process sometimes exceeds the tentative delivery date which was originally posted.
This will not happen in future.
Hope you will give us an another chance to serve you better.

Thanks
Team-IndianWeddingSaree.com

New Zealand
1 review
1 helpful vote
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Disappointed
October 30, 2017

Bought saree which was fine. I ordered jewellery through them too. But when I received the set, the necklace was broken. I sent them photos of the broken necklace and they sent another one. That second one was also broken. I asked if I can get another different necklace as maybe the one I had ordered was too delicate but they refused. They said they will send another one. Still haven't received it. Was wanting it for a wedding but haven't got it yet.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Vandhana,

Sorry for all the inconvenience you have faced till now.
Your exchanged product is on production, which will take around a week to dispatch.
Will keep you posted.

Thanks
Team-IndianWeddingSaree.com

GB
1 review
0 helpful votes
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Would never use again
October 30, 2017

Original delivery date changed however the company failed to inform me. My outfit was specifically for a wedding and did not start being made 3 weeks after I placed the order and this was only because I chased it. It took over 2 weeks to get a refund and I only received it because I threatened legal action.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Louise,

We are sorry you faced issues with your first purchase with us.
We agree there was a delay of 6 days from our end.
100% refund for the same was already credited in your account.

Thanks
Team-IndianWeddingSaree.com

Virginia
1 review
2 helpful votes
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I am updating this review because I have since received my order, and I think the saree is excellent for the price. The material is good and the embroidery is beautiful.
The customer service could definitely improve and I'm glad that I placed my order well in advance since the shipping date changed at least 5 times with no real explanation. I still don't know about the tailoring, because I ordered it for someone else, but I'm hoping it fits.

Date of experience: October 25, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello

We apologies for this delay
There is about 10 days delay in your order and we do accept this.
Due to long Diwali break we are facing delay issues only for this particular and short time period

Order will surely dispatch by 30th October

Thanks
Team-IndianWeddingSaree.com

Texas
1 review
0 helpful votes
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Orders are always delayed
October 24, 2017

I made an order in May. It was to arrive before Eid for my daughter. Order kept getting delayed. At one point I was told it is discontinued. Then that it was being sewn again due to quality control. Also that the order shipped when I clearly stated I wanted a refund as per the choice given to me. This is my third time ordering and each time there was a delay. Disappointed

Date of experience: October 21, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

We apologies for this delay
Our quality is our first preference and this can sometime delay our deliveries because of rejection in QC

But We hope all outfits you received from our side is always upto the expectation
Hoping you will give us more chance in future to serve you better

Thanks
Team-IndianWeddingSaree.com

Canada
1 review
0 helpful votes
Follow Ranjit B.
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Send you responses that product is still in production, but its never gets finished and don't even think about asking for a refund. Spend the extra money and shop local.
Indianweddingsaree.com does not live up to promises. Chaudry the manager doesnt even come to work on time or reply back to you.

Date of experience: October 19, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello

We apologies for this delay
There is about 10 days delay in your order and we do accept this.
We have dispatched your order on 23rd October and it will get deliver in next 2-3 days.

Hoping you will love the outfit and will give us more chance in future to serve you better

Thanks
Team-IndianWeddingSaree.com

TT
1 review
1 helpful vote
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A bit dissatisfied
October 20, 2017

My shipment arrived almost 2 months later than the estimated arrival date. In addition it was about 10 sizes too large and almost impossible to alter. I usually purchase from this site and I have never experienced this problem before but I'm especially disappointed because when trying to contact customer service it was an automated service.

Date of experience: October 17, 2017
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Shivani

Apologies for the delay
Committed delivery was by 29th August. Product got deliver on 19th September and yes there was delay for about 20 days
10 size large is way big difference and if this is the case we are happy to take return and give you correct size product again

Have emailed you on this
Waiting on your reply

Thanks
Team-IndianWeddingSaree.com

New Jersey
1 review
0 helpful votes
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Loved my outfit
October 19, 2017

Love my both outfit. Perfect stitching too. Great price and everything match the details on the web.
Thank you...

Date of experience: October 16, 2017
New Jersey
1 review
0 helpful votes
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I really love this saree. It is as described, no surprises except even more stunning in person. Falls beautifully, not poofy. Edges are finished nicely and it even comes with a fall already in place. Would have ordered the blouse if I a had enough time, excellent price.

Date of experience: October 15, 2017
Florida
2 reviews
1 helpful vote
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Average
October 18, 2017

Live chat takes too long to get an answer from agent.
With each question it takes 10 mins to get answer. Agent takes too long to come back after each question.

Date of experience: October 14, 2017
California
2 reviews
0 helpful votes
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Great quality fabric
October 17, 2017

The material was so beautiful. Great prices. Look forward to buying more material. I have had them make me suits before but they are too tight in the chest and the pajami pants are too tight so I can't bent my legs.

Date of experience: October 14, 2017
Washington
1 review
0 helpful votes
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To tight
October 13, 2017

Fitting was way to tight wish you could send better pictures wish I could get my money back size wasn't what I had ordered

Date of experience: October 10, 2017
New Zealand
1 review
0 helpful votes
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Excellent
October 12, 2017

Great shopping on line experience... products are genuine and same as in their website... unlike my previous online shopping experience with mirraw... I happily recommend Indian wedding sarees for online shippping and will order again... their prices are cheapwith affordable shipping charges with no compromise on product quality

Date of experience: October 10, 2017
Massachusetts
1 review
0 helpful votes
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Love all items I bought
October 12, 2017

Like all your products. Jewelryis absolutely beautiful. I Enjoy shopping with you. Only reccomandatio about shipping charges, you charge on each items that's not good. Some times $4.00 item shipping is $8.00 or same as $4.00. So keep set amount on purchase amount. Like $ 50 order $ 10 shipping. Other then that is always great shopping experience with you. Thanks :)

Date of experience: October 10, 2017
New Jersey
1 review
0 helpful votes
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Availability
October 12, 2017

This is the third time something I ordered is not available.
I think you should check availability before you ask for payment.
Also it is difficult to order another item with the same price.
Darshi

Date of experience: October 10, 2017
Australia
2 reviews
0 helpful votes
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Saree
October 12, 2017

Service is excellent. However for the jacket they advised that the blouse piece does not have material for the sleeves. They will use matching colour. Not sure how it would like until I received the jacket. Hope to receive what I am expecting

Date of experience: October 10, 2017