Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Outfit was 4 weeks late and not like pictured. Even after multiple attempts and emails to get them to deliver before the event, they didn't. Could not be worn for the event and had to buy something last minute.
Many of my earliest items were too small or the sleeves were to tight, or the Churidhar were too tight. I now order larger sizes and have items custom stitched to fit. Much happier.
Hi Theresa,
We are glad that you were able to fix the size related confusion.
Thanks for the feedback as well.
Hope to see your next order soon.
Thanks
Team-IndianWeddingSaree.com
Great quality and fit. I was shocked at how good it was based on the price.it was bought as a gift for my niece to attend a wedding and she was quite pleased with this item
Ryan, Thank you for your valuable review.
It is our pleasure to serve customer such as yourself.
Stay tuned:)
Thanks
Team-IndianWeddingSaree.com
Overall the stitching was good. The fitting was good. Just the color looks much much lighter in the picture. Actually the color is not what I expected at all.
Hi Hanifa,
Thanks very much for your feedback. We are very sorry to hear that you weren't completely happy with the product.
Minor color difference is there sometimes due to lighting used while photoshoot.
We have already mentioned this on our website too that 5-10% color variation can be there.
Hope it is manageable.
Thanks
Team-IndianWeddingSaree.com
I was happy with the delivery time but highly upset with my outfit the beeds were comming off n the material was not what it looked like in the picture.
Hi Mahaisri,
Thank you for your valuable review.
We apologize that you didn't get the product in 100% ok condition.
Beeds may come off during transit.
You can still go for the replacement.
Will contact you further on this over email.
Thanks
Team-IndianWeddingSaree.com
Good customer service and good quality. Delivery is always on time and if not they keep you updated.
Hi Ashnita,
Thanks for your review.
We are glad that you enjoyed your shopping experience with us.
We hope to see you again, fairly soon.
Thanks
Team-IndianWeddingSaree.com
Horrible customer service and my suits havent came yet, its been a month. I havent heard from them since they used my moms email and expect me to reply?
Hi Hema,
Thank you for posting your feedback.
As i can check the order was dispatched and delivered on the time which was committed at the time you placed the order.
You may track down the order at www.dhl.com with the ref. No 5180912601.
I can't see any delay in it.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
They have amazing products for amazing prices. Stitching is great and well done, I am always happy with the stitching. I gave this 4 stars because sometimes it would be more helpful if they could tell customers about product delay information ahead of time; sometimes dates on the delivery are changed multiple times due to delay in production which I understand but sometimes it seems like representative do not have all the information that can be given when customers ask about where the process is in terms of completion. On the other hand, I am a loyal customer for life. I love the service that is provided and they truly try their best to delivery products on time. I love how they response to your concerns as well. Truly amazing! I would highly recommend this website if you are interested in purchasing their products.
Hi Priyanka,
Thanks for the feedback and showing the trust in us.
As a policy we inform our customers about the same and sent you mail as well with the new delivery schedule in it.
We will be more careful in future when you come back to shop from our lovely collection.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
My experience with indianweddingsaree is horrible, won't be doing any shopping here again. I should have read the reviews before ordering anything. I ordered my dresses on nov 23,2017 my tentative delivery date was 14 dec, 2017, then they sent me 2 email about one product being delayed, i told them clearly i will need all my dresses by dec 20,2017 as i will leave town to go to my daughters. But on 20th they sent me another email that my product is discontinued and all about getting refund or 10% discount.do i care about discount here! I didn't get my dress that i needed to wear in a party at my daughters place and also they didn't even notify me in time to order another dress so that i can get that shipped to me in the USA! How irresponsible is that, apolozing and doing the same mistake again and again is not right, i saw the reviews and found out they did this same thing before too! At last i asked for full refund, i am so upset but there is nothing i can do now to replace that dress on time.
Hello Tahamina,
Thank you very much for taking the time to review us.
Yes, one product was dis continued in your recent order and we sincerely apologies for that.
We ultimately have to discontinue some product when it fails in QC.
These production issues is something which is beyond our control.
But we can assure you that such issues will not repeated again.
Hope you will shop again from our lovely collection and give us a chance to show you our enhanced service.
Thanks
Team-IndianWeddingSaree.com
I ordered a men's indo western dress from this site and I ordered a month and a half before. But this dress reached only a day before my event. I went pillar to post to contact them but they had all different answers. On the website, the stuff for the kurta is written silk but it is not silk. These people are the real cheaters. I recommended them to my friend also. She had the same experience. She didn't even wear the dress as it was made with cheap fabric. I would never ever buy from this website ever again. They are all different people for every different area and Abhishek Prasad the so-called Sales department head is never available to answer calls.
Worst site to order...
Hi Sumeet,
We are sorry that you faced a few issues with your purchase with us.
We apologies on the delay part.
Sometime the product fails in quality check which results in recreation of production, leading to delays.
As for the quality, what is written on our website is that what you get it from us.
We never compromise in the quality of the product.
If you are still unhappy then we have easy return procedures.
Please help us with the order id number so that we can guide you fruther.
Thanks
Team-IndianWeddingSaree.com
The dress was exactly as shown in the picture. Really good material and I can't wait to wear this dress.
So far I have ordered with this company 3 -4 times. He very first time ordered 2 sarees and one saree was good and the other one was of different color and they shipped different item number.
Second time one saree and was okay though the blouse stitching was not done well.
Third time ordered 3 items - 2 items were good but the the third item was supposed to arrive within a week, but they didnt send it even after a month and said production delay for a week. Again after another inquiry from me they said they said product has been dis continued and they will offer another product up to 10% of extra value than the original product price i. E. if the new product is up to 10% more than the value of original product.
That means I have to purchase another product of higher price to get 10% extra value from them.
This is basically a rip-off.
1. I have to spend higher money 2. I need to pay higher shipping charge.
Even after I made this very clear to them they refunded me only just the money that I paid in total.
I ordered the item on July 18th and their product discontinue email was received on Aug 24th ( that too after several inquiries from me), though their website was showing the delivery date as july 09th.
So decided not to purchase any more items to them and also will tell all of my friends the same
Dear Customer,
Thank you for letting us know about your recent shopping experience with us. We apologize if our services did not meet your expectations, and appreciate you for taking time to share your concern.
Yes we know, one saree was dis continued in your recent order and we sincerely apologies for that.
We ultimately have to discontinue some product when it fails in quality check.
These production issues is something which is beyond our control.
Also by 10% extra value what we actually mean is, you can buy something else in place of the discontinued product of 10% extra value from the product value which you initially purchased say for eg, if you bought something of 100$ and it got discontinued then you may replace it with the product cost up to 110$.
Will not charge that extra 10$ from you.
10% is a compensation against the cancellation from our side.
Will ensure that such crisis does not take place in the future again
Hope you will give us another chance to serve you better.
Thanks
Team-IndianWeddingSaree.com
I ordered lenenga from Indianweddingsaree. I put in all measurements on their site.
They got back to me with some questions about the blouse.
I received the order within the week. Lehenga came as expected. Blouse fitting was good that was a relief because it is usually difficult to get it right for me.
I am happy with the order and would go back to them again in future.
Hi Indu,
Thank you very much for taking the time to review us.
We value your trust in our company, and we will always do our best to meet your service expectations.
Thanks again, for your order.
Team-IndianWeddingSaree.com
One of the best Indian shopping site ever. Recommend to all online shoppers. All the items that I bought were very pretty and of good quality.
Hi Sangeeta,
It is our pleasure to serve customer such as yourself.
I look forward to your next visit to our website and your next valuable order.
Assuring you our best services always.
Stay tuned.
Thanks
Team-IndianWeddingSaree.com
The sari came with lot of wrinkles and thread pulled... for the price not worth it... very Disappointed.
Hi Nikita,
Thank you for telling us why our service failed to meet your expectations.
It is our goal to restore your confidence in our company by solving problems and preventing them from happening again.
In your case, I am little surprised, why the Saree were not properly finished as we do 3 stage quality check before dispatch.
About wrinkles so that might have come during transit.
If you are not 100% satisfied with the Saree then we can ship a new one.
As we want to satisfactorily resolve the issue.
Thanks
Team-IndianWeddingSaree.com
Great service by Indian wedding sarees. The clothes I bought from you guys was just amazing good material and didn't spend much on one lehanga in total I bought 6 lehanga which was just PERFECT for me
Hi Ashnita,
Thanks for your review.
We are glad that you enjoyed your shopping experience with us.
Also just to let u know, that you can avail the benefits of Black Friday Sale, with massive discounts/deals we ever had on our website.
Deals will last for just 2 days.
If interested, then you must definitely visit our website for such amazing deals.
We hope to see you again, fairly soon.
Thanks
Team-IndianWeddingSaree.com
Shopping with Indian weddingsaree was very good. Very nice outfit. Just loved it. Looking forward to shop with your website in future.
Hello Sunita,
Thank you very much for taking the time to review us.
We are glad that you loved our platform and services.
Just to let u know, that you can avail the benefits of our Black Friday Sale, with massive discounts/deals we ever had on our website.
Deals will last for just 2 days.
If interested, then you must definitely visit our website for such amazing deals.
We value your trust in our company, and we will always do our best to meet your service expectations.
Thanks again, for your order.
Team-IndianWeddingSaree.com
You guys were awesome and I loved my outfit. I needed by certain and the outfit came as promised and I am definitely going to be using you guys again.
Shine, Thank you for your valuable review.
It is our pleasure to serve customer such as yourself.
Stay tuned:)
Just to let u know, that you can avail the benefits of our Black Friday Sale, with massive discounts/deals we ever had on our website.
Deals will last for just 2 days.
If interested, then you must definitely visit our website for such amazing deals
Looking forward to see you again soon.
Thanks
Team-IndianWeddingSaree.com
They send the material packaged nicely. Quality of the material is better than other sites. I would definitely order from here again
Hi Merly,
We are glad that you loved our platform and services.
We value your trust in our company, and we will always do our best to meet your service expectations.
Just to let u know, that you can avail the benefits of our Black Friday Sale, with massive discounts/deals we ever had on our website.
Deals will last for just 2 days.
If interested, then you must definitely visit our website for such amazing deals.
Hope to serve you again soon.
Thanks
Team-IndianWeddingSaree.com
I loveeee my Indian dress! It was a success, I was stopped many times at the party, everyone asking where I got it. Very happy with my purchased! Thank you
Hello Vivian,
Thank you for such lovely feedback.
Of course, you must be looking gorgeous in such beautiful attire.
All our outfits are designed with absolute perfection which will surely fetch the compliments for you.
Hope to see your next order fairly soon.
Just to let u know, that you can avail the benefits of our Black Friday Sale, with massive discounts/deals we ever had on our website.
Deals will last for just 2 days.
If interested, then you must definitely visit our website for such amazing deals.
Thanks
Team-IndianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hi Millie,
We are sorry that you faced few issues with your purchase with us.
We are sorry that you faced a few issues with your purchase with us.
We apologies on the delay part.
Sometime the product fails in quality check which results in recreation of production, leading to delays.
We always give our 100% efforts to complete and deliver each and every order on time.
Hope you will give us an another chance to you better in future.
Thanks
Team-IndianWeddingSaree.com