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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
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I receive everything ok the only problem if u people have sale &if I ask how long is sale going on they give the time &I rush to place the order because I dont want to miss the sale but after that still sale going on please give the right time then I dont have to rush iam your old costomer
Thanks
Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent
Hi Venkata,
Thanks for your review.
We are glad that you enjoyed your shopping experience with us.
We hope to see you again, fairly soon.
Thanks
Team-IndianWeddingSaree.com
The skirt was sewn wrong, uneven, the bottom layer was sticking out. My tailor had to make so many adjustments, I ended up paying so much more than expected overall.
Hi Srety,
Thanks for your feedback.
Sorry about that.
We always stitch the outfit according to the measurements and as per the customer needs.
There can be a minor stitching issues something, we agree.
Hope this wouldn't have troubled you a lot.
We can compensate you for this in your next order.
Thanks
Team-IndianWeddingSaree.com
Love buying sarees from indianweddingsarees.com, it's material is just awesome and they have a very helpful and customer service
Hello Shennal,
Thanks for your lovely feedback.
We are glad that you are completely satisfied with our service.
Hope to see your valuable order soon.
Stay tuned!
Thanks
Team-IndianWeddingSaree.com
When I first ordered the anarkali, I could have sworn I saw that there was the same work on the front as on the back. When I received my order -- on time -- I was surprised to find that the black was plain. When I went back to the website to look at the pictures again, the picture that I was looking for has been removed.
Hi Manbeena,
Thank you for your valuable review.
In some of the dresses the work is done on front side only.
We never remove any picture from our website.
There might be some confusion while looking at the pictures.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
Very pleased with my purchases. The quality of the clothes was very good and customer services were very efficient with dealing with my queries. Would definitely shop again and recommend to all.
Hi Mohammed,
It is our pleasure to serve customer such as yourself.
We look forward to your next visit to our website and your next valuable order.
Assuring you our best services always.
Stay tuned.
Thanks
Team-IndianWeddingSaree.com
I understand that any time you buy online there will always be slight differences with colours. However, when my suit arrived the colour was completely different to what was pictured. What I ordered was a light blue and silver suit but what arrived was a dark (royal?) blue and gold suit. Still a lovely suit but completely different to what I ordered.
Hi Rana,
We are glad that you loved our platform.
Sometimes there is a variation of 5-10% in color.
But its good for us that you loved the color variation in fact.
Else, we do have exchange options, unless the dress is unused by any chance.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
Garment nothing like the picture. Expected a light flowy circle skirt, instead got a boxy heavy skirt. The top had extra lining making it heavy and shapeless.
The saree material was not as good as it looked on the website. Overall, it was good. More selections needed.
Hi Pam,
Thank you for your feedback on your overall shopping experience with us.
We sell genuine and high quality products only.
Thanks again for your helpful suggestions on way to improve our service.
Hope to see your valuable order soon.
Thanks
Nishant
Revived my order before time. Loved the dress, exactly same what I ordered. I Would order from the site again.
Hi Deepanwita,
Your feedback is vitally important to us and we always want customers expectations to be met on.
We look forward to your next visit to our website and your next valuable order.
Thanks
Team-IndianWeddingSaree.com
Otherwise good service but the live chat representative and the person who emails us from customer service should be on the same page regarding the date of delivery of every item ordered online. Customer service says it can be ordered on a selected date and we place the order but later we find out that it cannot be done on that date so why does the live chat representative says no problem you order it madam and send us an email nd ur ordered will be processed under urgent delivery yet it does not reach on time. So sorry this is the only issue I had with you guys
Hi Kamal,
Thanks for your positive feedback.
We are particularly concerned about the delay and we will be more accurate on our delivery dates in future.
Hope to see you again soon.
Thanks
Team-IndianWeddingSaree.com
Don't buy the product with this merchant. Worst customer service and will never deliver the product on time. My item did not delivered and not refunded. So far delivery date pushed 3 times from Jan 15th to 26th. But still no guarantee and asking for confirmation of delivery. Real merchant never do like this. Please do not recommend to any one.
Hello Kumar,
We are sorry that you faced few delivery issues with your first purchase with us.
We agree there was a delay of 8-10 days and we apologize for the same. We always try our best to deliver the product within the stipulated time. Sometime, the product is out of stock or the product fails in QC, leading to delay. Refund for the same has been credited in your account. Hope you will give us an another chance to serve you.
Thanks
Team-IndianWeddingSaree.com
Worst customer service. They are making me run for the prodcut. Everytime I call them they gave me excuses and extension of delivery. I finally gave 2 more days and If not I am going to ask refund. Please go shop elsewhere if you don't need the delay of purchase and avoid this Hassle of not knowing when or if ever you will get your items.
Never has such horrible experience with any other stores online.
Hi Tushar,
We are sorry that you faced delivery issues with your purchase with us.
We apologies on that.
Sometime the product fails in quality check which results in recreation of product, leading to delays.
We always give our 100% effort to deliver the product till the delivery date as promised.
Will take extra precautions to minimize such delays.
Hope you will give us an another change to serve you better.
Thanks
Team-IndianWeddingSaree.com
I trust this site recommend to any one looking for great saris I will order again ofcoarse from nz I have ordered twice now thanks for the fast delivery
Hi Romila,
It is our pleasure to serve customer such as yourself.
We look forward to your next visit to our website and your next valuable order.
Assuring you our best services always.
Stay tuned.
Thanks
Team-IndianWeddingSaree.com
I was little disappointed with my outfit, since i have give my height and it come short, as its like a gown.
Hi Gunjan,
Thank you for reviewing us.
We are sorry that you were not 100% happy with the product you received.
We basically adjust the length of the outfit as per the height only.
We are little surprised why the length is not correct.
No need to worry... we take all the product related complaints very seriously and make a satisfactory resolution.
Will contact you further on this over email.
Thanks
Team-IndianWeddingSaree.com
Customer service was good. Saree was very good value & was exceptionally beautiful - I wore it for my daughters wedding. First time Ive worn a saree & got lots of compliments from grooms family members who commented particularly on the usefulness of a zip fastening rather than hooks & eyes at front of blouse.
My only reservation is that I would have liked reassurance from website that garments were handstiched & that ethical use of labour was involved ie living/fair wages are given to employees
Hi Pepita,
Of course, you must be looking gorgeous in such beautiful attire.
All our outfits are designed with absolute perfection which will surely fetch the compliments for you.
We are glad that you loved our platform and services as well.
Hope to see your next order fairly soon.
Thanks
Team-IndianWeddingSaree.com
I expect a better velvet, it is to thin, i just didn't like the fabric. But is something that I can't change.
Hi Elsa,
Thank you very much for taking the time to review us.
We sell absolutely high quality and authentic products. In case you have not used the product (by any chance), you are most welcome to return it to us for a 100% refund.
Will send you the return procedure over email.
Thanks
Team-IndianWeddingSaree.com
This is really assume Saree I just love it.it is simple and very cute nice pretty and thanks to indian wedding Saree website for having that nice Saree bring more like that.
Hi Herasma,
Your feedback is vitally important to us and we always want customers expectations to be met on.
We look forward to your next visit to our website and your next valuable order.
Thanks
Team-IndianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hi Shahida,
Thank you very much for taking the time to review us.
Well basically, we introduce the Sale for limited period only.
But sometimes on customers demand we have to extend it.
Apart from that, the time slab mentioned on our website is the final one.
Hope to see you again in future.
Thanks
Team-IndianWeddingSaree.com