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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Have been great communication from the moment we ordered until delivery. Exceptional customer services.
Perfect! Loved a lot and waiting to wear on my niece wedding. Fitting is perfect!
Hello Jinju J.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I had paid for a stitched saree and was given the saree without stitching. After consultation with the team, I was given the stitched saree. However, I was not able to wear it for the function it was bought for as the order was delayed, and I was ready to wear it for the next function. I appreciate the great customer service of the team. They go above and beyond in resolving issues. Thanks, Team.
Hello Sharda N.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Love the fabric. The green is less turquoise and more green. I ordered the top 2" larger across the bust and it fits perfectly. Delivered on time. It's absolutely beautiful. Thank you.
Hello Susan K.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I got different colour but they compensate me for it so I'm satisfied with it.thanks
Hello Shama S.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
“Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I always had a wonderful experience, I have been shopping with India wedding Saree for over a decade now.
Hello Sheethal S.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Dress is beautiful, site was very easy to use and shipping was very speedy
Hello Emma S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Was easy to place the order. I was provided a date that I would receive my order by, which came and went. When I contacted them for tracking, I was advised they hadn't sent it yet! I finally got the order but not in time to have any alterations done, so I wore an ill-fitted outfit to the event.
Hello Deborah A.
We offer our sincerest apologies for the delayed delivery of your order. We understand that time is of the essence, and we deeply regret any inconvenience this may have caused you.
As a token of our apology, we like to offer a compensation, like a discount on your next purchase.
Thank you for your patience and understanding.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Fast and easy process. Perfect made to measure and quick delivery with updates of process and delivery. I would order again from here in future. Thank you.
Hello Jenny P.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Took 3weeks after ordering from someone to reach out to let me know i have to pay more for plus size
Hello Andrea R.
“We are so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.”
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I have received many compliments on my tunic. Well made, beautiful detail & comfortable to wear. The product arrived on time.
Hello Sarah L.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I am very pleased with the products I bought
I had an issue with one of my outfit and emailed IndianWeddingSaree and within 48hours the issue was resolved.
I have recommended a few of my friends and family and they are also satisfied with their purchase
Hello Radica P.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I love this online shop its so full of so many designs and choice plus you can have everything made to measure I have bought 3-4 outfits all made to measure and they are great 👍 unlike other online shops in India where I was very disappointed. I will definitely keep this one in my favourites 😍
Hello Farzana M.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I was worried they wouldn't they wouldn't come in time but they did one day before Eid bit late but
Product and material shown in picture does not match with the actual product. Quality is not good. Will not buy again.
Hello Supninder K.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
“Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Hello K T.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Not broad enough to wear as saree(short width) blouse also so different
Hello Philomina C.
We're sorry to hear that you had a negative experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. We will investigate this further and take steps to improve our quality control processes.
Please feel free to reach out to below mentioned email id - with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Both times I was told my order to be delivered before time but never did infact I was told many lies that this item is ready but not the other one and next message will be the item I was told is ready. That's not ready but the other one is...no reply back to my emails. I requested many times for my order to be shipped on time but every time was promised to be shipped and delivered on such given time but never did... the order came after a month of wait and my event was done by then and had to buy more outfits from the city which was more expensive and waste of my money. Canada is going too expensive...only if I knew Indian wedding saree company is not professional at all was not gonna place the order. Even after my one time bad experience... happened same first time but I still took another chance. I will never recommend this site to anyone because of my bad experience twice and very bad customer service also. I never got any honest respond back and wait time was long for reply back even though the site says 24/7 customer service availability. I wish there was zero to give... but have to give one star rating... done with this site. Next time definitely will try some good and professional site.
Hello Gurpreet K.
Thanks for sharing your experience with our team, I’m sorry to hear that we didn’t quite hit the mark here. We always strive for high standards of customer service, and we didn’t meet that for you.
We have talked with our team about ways that we can improve our customer experience in the future.
I’d also like to offer you a 15% discount on your next purchase with us to make up for the delay.Please accept my sincerest apologies for the mixup.
If you wish, please contact me at below email id, and I’d be happy to look into this personally for you.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I can see U are a very good company and U know U are holding such a job and U are doing your utmost to show your care to customers.
Hello Amrita R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Amazing! Love shopping at Indian Weddings Saree.com
Hello Choonmattee J.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The lehenga was absolutely beautiful. I loved it a lot. However, I had to alter it after I received it. I measured exactly according to their instructions but the waist of the skirt was huge. I had to stitch it for it to be wearable. The blouse's shape also had to be altered a bit to fit my body better, but this part is understandable. Either way it was a beautiful dress but just be prepared to alter it a bit in case you may need it.
Hello Upala B.
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We will use the feedback to make us better and to ensure this doesn’t happen again.”
You may reach us anytime at below Email Address. Again, thank you for your feedback!”
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hello Annie B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com