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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
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The lehenga was absolutely beautiful. I loved it a lot. However, I had to alter it after I received it. I measured exactly according to their instructions but the waist of the skirt was huge. I had to stitch it for it to be wearable. The blouse's shape also had to be altered a bit to fit my body better, but this part is understandable. Either way it was a beautiful dress but just be prepared to alter it a bit in case you may need it.
I have been a loyal and faithful customer and purchasing sarees and suits for my entire family from Indianweddingsarees! It's been almost 10yrs now!
Customer service gets a 5star rating, their stitching gets a 5star rating, quality too gets a 5star rating, BUT sometimes I have faced delays, So I wish they work on time management and keep their word, so if they can tackle the delays, NO other online store can provide you the kind of service like Indianweddingsarees!
Hello Suman D.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Workmanship excellent very kind and respectful team excellent in updating all information will definitely purchase more
Hello Rinkie B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Please do not waste your time on this site, the items are in extremely poor condition. My mum also ordered two men's kurti's and after almost two months of no response from this atrocious company, she demanded her money back. My outfits came within a month, but they look like they are made of plastic!
Hello Rubaiya C.
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I highly recommend IndianWeddingSaree.com if you are in need of some authentic Indian wedding attire. The quality of the product was impressive and they were able to get to us in time for the wedding (about two weeks). My only suggestion would be going up a size in the jackets for men. The sizing chart on the website was accurate for my husband, however the mobility in the jacket across the back and shoulders ran small. It was difficult to lift arms to dance with the jacket being so fitted. I would definitely recommend Indianweddingsaree.com and will use them again if we have another Indian wedding to go to!
Hello Erikka Y.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Hello Vidya R.
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.”
Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I purchased 4 items back in May and keep getting update about production delay. Upon further inquiry they then relay that one of the garment is discontinued. Then continues to send delay notifications. Again, upon inquiring they say we have 3 items ready, about to ship. I tell them I ordered 4 items- no answer. Fast forward one week later they tell me that 4 th one is also discontinued. Finally I threatened to refund my money and they sent it in mid June. Compared to that I ordered from mirraw same day and received item by mid May with no issues. I will never order from this site again
Hello Tania H.
We're sorry to hear that you've had inconsistent experiences with our product & service delay.
We apologize too as your experience with our service didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out at below email id with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Very bad experience with the quality of product. Not satisfied
Hello Kaajal H.
We Thank you for the honest feedback. Allow me to apologize on behalf of the team here at indianweddingsaree.
We would like to get in touch with you about how we can improve your experience next time.
Please get in touch with us at the below email id to resolve the issue at your convenience.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I ordered 3 items and all were made well. I am very happy with the overall made of the garments. I was also kept up to date of the progress of the order.
Thank you
Hello Dev K.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Absolutely stunning dress! Wonderful color and material!
Hello Magda M.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Arrived exactly as I ordered which is great. The inky downside is that delivery took slightly longer than expected, but thankfully arrived 1 day before the event I was due to wear it for. Overall happy and would order again.
Hello Bhav S.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I have been very impressed with Amit Kumawat from the measurement team. He went over and beyond to ensure the blouse was fixed and promptly sent a prepaid label, have the blouse fixed and returned to ensure it arrived on our end before the wedding function. I have yet to see the fixed blouse but trust the measurement team must have done a thorough review as they stand by their product.
Hello Damyanti N.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Thanks, fast shipping good product
I am fully satisfied
Hello Sadiqur S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
My dress was late and was still under stitching when it was supposed to arrive. When the dress came, the fit was awful and wasn't properly correct. I bought dresses from this site before and had no issues with the fit, but this time it was horrible.
Hello Maisha S.
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business.
You may reach us anytime at below Email Address. Again, thank you for your feedback!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Their customer service and return policy sucks.
I called with some clarification questions and every single time the person answering the call knows nothing about service so will take message for someone else to call back who never calls back.
The return policy says free returns but it's absolutely not free. You have to pay to return and it's very costly from the United States. They apologize for their mistakes and gives 5%discount on the next purchase which never happens
Hello Uma P.
I’m sorry to hear about your disappointment with us. Thank you for bringing this to our attention and I would like to personally assist you with making things right. We’re sorry you had a bad experience.
We take your feedback very seriously, If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Our representative tried to communicate you here but unfortunately received no response.
Please feel free to reach to below email at your convenience so we can resolve the issue.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Every time I order the clothes. I got the right stuff and they are communicating until I got my stuff. I am very happy with a shop. Great place to do the shopping. 👍
Hello Suman L
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I have used Indian Wedding Saree in the past and had a great experience with them. However, this time around, I placed an order for 2 girl outfits and there was a delay in one outfit, which delayed the shipment on both outfits. Then, I ordered 2 adult female outfits and there were 2 delays in one outfit, which necessitated my request to have the outfits shipped separately. It was a lot of follow-up and back and forth.
Hello Devani S.
Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this.
Details like these are vitally important to us so we know what we can do to make it better next time. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach out to us at below mentioned email id.
We appreciate your understanding, and we hope to serve you again.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Stitching was sloppy. Bunched up the material on the sides and it looked bulky. I was not very happy with the finishing of the product.
Hello Meris A.
We appreciate your honest feedback about issue, and we apologize for the way things went.
If you’re willing to give us another shot, we’d appreciate the opportunity to give you the experience/product you deserve.
Being known for our great customer service/product/service, we would like to make things right.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
They are helpful and curious. Product quality is very good
Hello Jignesh S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I missed my package delivery date. I had to pay duties in my country, and the Indian Wedding Saree company contacted me by email right away to follow up on my delivery and made sure I got it on time. They were very responsive. I ordered my outfit on May 7 and it was delivered by May 16. Outfit was just as pictured.
Hello Athena N.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hello Upala B.
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We will use the feedback to make us better and to ensure this doesn’t happen again.”
You may reach us anytime at below Email Address. Again, thank you for your feedback!”
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com